background
background
Dr. Robert Jones, MD

Dr. Robert Jones, MD

Orthopedic Surgery*
50+ years of experience

Dr. Robert Jones, MD is an orthopedic surgeon in Bartlett, TN and has over 50 years of experience in the medical field. He graduated from Baylor College of Medicine in 1971. He is affiliated with Saint Francis Bartlett Medical Center. He is accepting new patients.

4.4 Star Rating
Based on 22 reviews 4.4 Star Rating (22 reviews)

OrthoSouth

3045 Kate Bond Rd Bartlett, TN 38133

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Jones specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

4.4
22 ratings, 15 with a written review
5 star
77%
77%
4 star
9%
9%
3 star
0%
0%
2 star
5%
5%
1 star
9%
9%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr.Jones
Dr.Jones was patient and explained in detail my problem.He has an excellent bed side mannerism.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda T. Banks – Sep 16, 2024
×Post a ResponseAre you Dr. Jones?
My experience
Dr. Jones was very easy to talk to and he explained everything in an easy to understand manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2024
×Post a ResponseAre you Dr. Jones?
First visit and it was great!
This was my first visit to ortho south and I couldn’t be more pleased. Everyone from the medical assistant to the doctor was very professional and informative. They made me feel comfortable and answered all my questions. I would highly recommend ortho south, Dr Jones and his team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carolyn nichols – Dec 20, 2023
×Post a ResponseAre you Dr. Jones?
Excellent experience as always! I have over 28 years of personal and professional experience with him.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dr. Jones favorite NCM – Nov 11, 2023
×Post a ResponseAre you Dr. Jones?
Dr. Riley Jones is the best period! Look no further, I came to him back in 2013 with a completely torn achilles tendon, I saw him on Thursday and Friday morning I was getting the lastest and greatest cutting edge surgery, not the old school long ugly scar up the back of your leg, I am telling you guys the small incision is no bigger than a toddler's thumb nail, yes amazing right! Dr. Riley Jones is at the top of his game and I have been recently been seeing him now for knee problems and of course in true fashion, he is getting me back to 100%. Also big shout out to his nursing staff they have such great care and customer service I have been a part of, they are really there to help and make sure you're on top of your health. In closing I would like to thank you Dr. Jones for your level of care and concern and also fixing the problem and thank you nursing staff for caring and the level of work you all do!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Star Jones – Aug 28, 2021
×Post a ResponseAre you Dr. Jones?
The visit was very professional. I have visit Dr. Jones for years and Wii continue to do so. Thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hazel Winston – Aug 19, 2021
×Post a ResponseAre you Dr. Jones?
Dr. Jones evaluated and ended up doing meniscus repair surgery (orthoscopic) on my knee. He is and has always been honest and takes the time to explain everything and answer all questions. He is compassionate and caring, detailed and experienced. I could not way enough about my appreciation and respect for him as a doctor and as a great man.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 01, 2021
×Post a ResponseAre you Dr. Jones?
I went to see Dr. Jones after trying other remedies for sciatica. He was friendly, knowledgeable, and helpful. He diagnosed me with bursitis. I got a shot and some anti-inflamatory meds. I liked the fact that they sprayed the injection site beforehand with something to dull the pain. I felt pressure but no pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kay – Mar 09, 2021
×Post a ResponseAre you Dr. Jones?
Dr Jones is working on my right shoulder. He has previously fixed my left shoulder. He did a great job on my left one and surgery went very smooth on my right shoulder.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roy Cliff Hubbard – Jul 17, 2020
×Post a ResponseAre you Dr. Jones?
Very well-organized clinic; staff friendly and the visit was on time. Love Dr. Jones!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 02, 2020
We appreciate your positive review about your... Read More
×Post a ResponseAre you Dr. Jones?
Dr. Home and his staff are always attentive and they actually listen to you and your concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Teri – Mar 10, 2020
Teri, your wonderful feedback and rating mean a... Read More
×Post a ResponseAre you Dr. Jones?
Facility is always clean. Fast friendly check in. Wait short. Dr. Jones is friendly, concerned and very knowledgeable. His nurse is Heather is wonderful! I highly recommend Ortho-South!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tammy L Romero – Feb 11, 2020
We appreciate your positive review about your... Read More
×Post a ResponseAre you Dr. Jones?
He was very helpful and knowledgeable about the problem that I had with my knee. I appreciate the time he spent explaining what needed to be done and the care he showed while easing my pain. The staff made me feel comfortable every step of the way. I'm so glad that I made the appointment !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 07, 2019
×Post a ResponseAre you Dr. Jones?
I’ve been a patient of Dr. Jones for 15 years. Through this time he has performed 3 surgeries. I have and will continue to recommend him to anyone who needs a surgeon. He is very professional and gets to the point. He and his staff care about their patients well being and I am grateful to them for the care they’ve given me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LaDelle Lequerica in Memphis , TN – Feb 06, 2019
×Post a ResponseAre you Dr. Jones?
He is never on time. Already been waiting an hour.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Dec 30, 2015
×Post a ResponseAre you Dr. Jones?

Leave a review

How was your experience with Dr. Jones?

About Me

care philosophy

Memphis Orthopaedic Group has served the greater Memphis area since 1942, and is a division of MSK Group, P.C. With 3 offices located around Memphis, coupled with walk-in access during the day, in the evening, and on Saturday, we offer our patients...read more

biography

Dr. Riley Jones received his medical degree from the University of Tennessee Medical Units, Memphis, TN.  He completed his residency in orthopaedic surgery at The Campbell Clinic, Inc., Memphis, TN.  His specialties include work-related...read more
  • Orthopedic Surgery

  • Orthopedic Sports Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Campbell Clin

    Residency Hospital, 1977
  • Baptist Memorial Hospital Memphis

    Residency Hospital, 1974
  • Baylor Affil Hosps

    Residency Hospital, 1974
  • City Memphis Hosps

    Internship Hospital, 1973
  • Baylor Affil Hosps

    Internship Hospital, 1972
  • Baylor College Of Medicine

    Medical School, 1971
  • Baylor University

    Medical School, 1971
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

OrthoSouth

Bartlett Office3045 Kate Bond Rd Bartlett, TN 38133
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 9:00am - 12:00pm
    • Sun: closed
  • Directions

OrthoSouth

Germantown Office2100 Exeter Rd Germantown, TN 38138
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

OrthoSouth

Poplar Office4515 Poplar Ave Ste 206 Memphis, TN 38117
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Saint Francis Bartlett Medical Center

    2986 Kate Bond Rd
    Bartlett, TN 38133
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    75%
    Patients said they were given information about recovering at home

    9% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality