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Dr. Robert Lerch, MD

Dr. Robert Lerch, MD

Otolaryngology-Head and Neck Surgery*
45+ years of experience

Dr. Robert Lerch, MD is an otolaryngology-head and neck surgery specialist in Brooklyn, NY and has over 45 years of experience in the medical field. He graduated from George Washington University School of Medicine & Health Sciences in 1979. He is affiliated with NYU Langone Hospitals. He is accepting telehealth appointments.

1.7 Star Rating
Based on 19 reviews 1.7 Star Rating (19 reviews)

Practice

934 Manhattan Ave Brooklyn, NY 11222
Telehealth available
(718) 389-8585

At a Glance

  • Areas of Expertise
    Dr. Lerch specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Lerch's Reviews

Likelihood to recommend Dr. Lerch

1.7
19 ratings, 7 with a written review
5 star
16%
16%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
79%
79%

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Not professional
He treats patients like fools. He insults them. He is very bad professional.
What went well
No results
What could be improved
  • I didn't feel respected
3 others found this helpful
Helpful
Never again – May 24, 2024
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i'm confused about these bad reviews. i've been seeing dr. lerch for many years and the best doctor i know. he is kind and truly cares. he's a great diagnostician; helped me through a major medical crisis. every friend i've sent to him has made him their primary doctor because they like him so much. it's also easy to get an appointment with him, his staff is very helpful, and his clinic has a number of other specialists so you can get anything seen there from your heart to your toes!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
rachel – Dec 29, 2023
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No regard for time
I had a 6:45pm appointment today with Dr. Robert M Lerch as a first time patient. I confirmed the appointment in mychart & the texts I received earlier and filled out the pre-appointment questions in mychart. As I'm on the train headed to the appointment, 2 stops away, I receive a call from the practice. I couldn't pick up as I was underground. I received this call at 6:43pm. By the time I got off the train and to the practice, it was 6:50pm. The front desk stated the doctor had a family event and left. They tried to place the blame on me stating they tried to call me twice. When I told them they called me less then 10 min ago while I was on the train and why didn't they call earlier in the day, the staff looked at me with blank faces. They also kept asking me what my phone number is which I'm confused about....didn't you say you tried to call me? They also didn't leave a voicemail. They literally called me TWO MINUTES before my appointment to what? Cancel? As a health care practitione
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Jun 27, 2023
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The worst.
He should just retire. And I should have read the reviews. He's arrogant and dismissive.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
RICHARD FISHER – Mar 07, 2023
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pleasantly surprised
unless it’s a mysterious case of dr. jekyll & mr. hyde, i cannot believe these scathing reviews are about the same doctor i just saw yesterday. kind, compassionate, a gifted communicator, took time with me & not only performed a scope gently, but explained clearly the results & treatment. old school. so glad i didn’t let his undeservedly bad online rep scare me off. ????
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
mara – Feb 14, 2023
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Absolutely horrid doctor. Don't waste your time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
brooklyn, NY – Jan 28, 2019
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Dr Lerch charged me for procedures he did not perform during the visit
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
ridgewood, ny – Sep 29, 2017
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Know Before You Go

About Me

biography

Dr. Robert Lerch, MD is an otolaryngology-head and neck surgery specialist in Brooklyn, NY and has over 45 years of experience in the medical field. He graduated from George Washington University School of Medicine & Health Sciences in 1979. He...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • George Washington University School Of Medicine & Health Sciences

    Medical School, 1979
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Polish

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Locations

Practice

Manhattan Medical BLDG.934 Manhattan Ave Brooklyn, NY 11222
1
  • Call
  • Fax
  • Hours
    • Thu: 10:00am - 6:00pm
  • Directions

Practice

Howard Menikoff MD PC2 5th Ave New York, NY 10011
2

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality