Dr. Robert Pavelock, MD

Gastroenterology*MaleAge 68

Gastroenterology*

Dr. Robert Pavelock, MD is a gastroenterologist in Utica, NY. Dr. Pavelock has extensive experience in Gastrointestinal Disorders, Pancreatic Disease, and Esophageal Disorders. He is affiliated with Oneida Health. He is accepting new patients and telehealth appointments.

Dr. Robert Pavelock, MD

Practice

116 Business Park Dr Utica, NY 13502
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

Dr. Pavelock is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Pavelock specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

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Dr. Pavelock's Reviews

Likelihood to recommend Dr. Pavelock

3.5
26 ratings, 11 with a written review
5 star
58%
58%
4 star
4%
4%
3 star
0%
0%
2 star
8%
8%
1 star
31%
31%

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Loved him, but his staff is lacking and blocks acc
I made an appointment with him(specifying I want him, not a PA, show up, and find the appointment is always with his PA. The office staff was uncooperative.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Weary and frustrated – Feb 05, 2024
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I had a colonoscopy on a Monday. He found a mass that was malignant. Sent me for a couple ct scans. Had me see a surgeon on Thursday of the same week. Called me every day to check on my well-being and let me know what the scans showed. Talk about bedside manner!! My surgery is 2/2/22. I couldn’t as for better care. Ty sooo much Doctor ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lisa Brazie – Jan 16, 2022
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He's always been fantastic, definitely feel very comfortable having him take care of me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dan Marshall – Nov 21, 2019
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I have been seeing Dr. Pavelock for around 20 years. I would highly recommend him. He is an excellent dr. that takes the time to listen to you at your office visits. I have never felt rushed at my office visits. After I have had procedures done, he has Annaalways explained to me what is going on. He is also very funny and has much compassion. Definitely a five star!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Anna – Aug 28, 2019
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I highly recommended Dr. Pavelock for years. I am currently looking for a new Gastroenterologist. I recently had an endoscopy he had know idea why I was there. On the follow up his assistant was going to send me to a specialist for an endoscopy and didn't even know I had been. Went for stomach pain and still have problems but they are no longer on top of their game so I will be leaving their practice. As will my husband and brother who also currently used Dr. Pavelock.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Aug 07, 2019
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Called in a prescription on Monday. Today is Thursday, they still haven't filled it, have been out of meds since Wednesday. Called Wednesday 2, spoke with Karen and Kathy. Still no action. Called Thursday morning, left voicemail for Karen. Stopped in the office, Kathy at the front desk was very rude. Not professional and wouldn't even look me in the eye while talking "at" me. She didn't want to hear what I had to say, and tried to dismiss me like a child. I hope they all get treated like they treated me this week.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Oneida – Jun 07, 2019
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I have gone to Dr. Pavelock's office for a few years and have always been very satisfied with the care and attention that I have received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Brenda Rancier in Canastota, – Aug 29, 2018
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I have been going to Dr. Havelock for years now. My experience has been wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Debbie L. in Eaton, NY – Mar 07, 2018
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I have been with Dr Pavlock for over 20 years. He is the finest Doctor I have had .
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Vestal, NY – Oct 14, 2016
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He did and amazing job fixing my husband digested problems and explain everything he did and what he going to watch found he has gerd from his diabetes they all treated us phenomenal and very pleased with all the staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Edaward in Rome, NY – May 14, 2016
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Dr. Pavelock was EXCELLENT in every aspect. Kind, compassionate, understanding, knowledgeable, good sense of humor, made me feel very comfortable; He really cared about my well being. Down to earth!!! Love him & would highly recommend!!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Christine V. in Little Falls, NY – Jan 20, 2016
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About Me

biography

Dr. Robert Pavelock, MD is a gastroenterologist in Utica, NY. Dr. Pavelock has extensive experience in Gastrointestinal Disorders, Pancreatic Disease, and Esophageal Disorders. He is affiliated with Oneida Health. He is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Utica College Of Syracuse University

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Pavelock is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Mohawk Valley Endoscopy Center116 Business Park Dr Utica, NY 13502
    1
    Office301 Genesee St Oneida, NY 13421
    2
    Mohawk Valley Health System Inc2209 Genesee St Utica, NY 13501
    3

    Practice

    Spinal & Skeletal Pain Medicine110 Business Park Dr Utica, NY 13502
    4

    Affiliated Hospitals

    • Oneida Health

      321 Genesee St
      Oneida, NY 13421

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      8% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality