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Dr. Robert Pfeffle, DMD

Dr. Robert Pfeffle, DMD

Dentistry*

Dr. Robert Pfeffle, DMD is a dentistry practitioner in Mobile, AL. He is accepting new patients.

3.9 Star Rating
Based on 13 reviews 3.9 Star Rating (13 reviews)

Practice

5901 Grelot Rd Mobile, AL 36609

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Pfeffle's Reviews

Likelihood to recommend Dr. Pfeffle

3.9
13 ratings, 6 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
23%
23%

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He is a great Doctor and I would recommend him to anyone! He’s has good chair side manners. He’s very friendly and gives a a good attitude that he cares! I was waiting for my tooth to be removed and he was done before I knew it! A very good doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nita – Nov 12, 2024
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I have a lot of issues when my are being worked on. I have been here for 2 proceedures already with absolutely no problems. Dr. Pfeffle takes his time with you and even calls to check on you himself. Unheard of. I would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam in semmes, AL – Oct 30, 2018
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Office manager has been giving us the run around about reimbursing us for the portion we paid to have our daughters wisdom teeth extracted. 6/2017 we paid $800+ out of pocket their practice, our insurance paid everything so we were promised the $800 refund in 2-3 months. It is now 12/20/17 (6 months later) we still are having problems getting our money from them, nothing but excuses. We are in contact with Cigna, they are aware of the issue and will be working with us. Never use these guys.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Terry in Mobile, AL – Dec 21, 2017
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I was recently diagnosed with oral cancer. My former dentist and another oral surgeon had seen the growth in my mouth and either shrugged it off as nothing or left me to languish for weeks to months with their scheduling. Dr. Pfeffle immediately recognized that I had a serious condition and took immediate action to get me the treatment I needed. I will be forever thankful to Dr. Pfeffle and his staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Alan K in Fairhope, AL – Sep 30, 2016
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There is too much to what happened to go into again, but suffice it to say that his staff IS INCOMPETENT!! They assured me, AFTER I brought it up multiple times regarding my ex constantly STEALING reimbursement checks for insurance. The office staff assured me this would NOT happen I got this straight from 3 office personnel working on insurance. This office SCREWED up the insur, & once again, my ex ended up with MY MONEY, instead of it going directly to office!! I HATE THIS OFFICE!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
M. R. in Mobile, AL – Apr 24, 2016
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He is a very sweet outgoing man but the woman at his office are rude!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Dec 20, 2015
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About Me

biography

Dr. Robert Pfeffle, DMD is a dentistry practitioner in Mobile, AL. He is accepting new patients.
  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Office5901 Grelot Rd Mobile, AL 36609
1
Office9815 Millwood Cir Daphne, AL 36527
2