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Dr. Ronald Hess, DO

Dr. Ronald Hess, DO

Orthopedic Surgery*
30+ years of experience

Dr. Ronald Hess, DO is an orthopedic surgeon in West Chester, OH and has over 30 years of experience in the medical field. Dr. Hess has extensive experience in Shoulder & Upper Arm Surgery. He graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1991. He is affiliated with medical facilities such as Mercy Health-Fairfield Hospital and Atrium Medical Center. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 30 reviews 3.6 Star Rating (30 reviews)

Practice

8020 Liberty Way West Chester, OH 45069
Telehealth available

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Dr. Hess' Reviews

Likelihood to recommend Dr. Hess

3.6
30 ratings, 9 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
33%
33%

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Knee and Shoulder
Dr Hess was great, he took ample time to discuss the problem and give options. My scheduling for myself along with my sons whom had surgeries from football injuries all were prompt and friendly. I liked best that if something wasn't in his wheelhouse he referred you to a specialist (hip, Hand, ankle) I'm not so sure these negative ratings on hip hand, or ankles are fair and accurate) he doesn't do those typically. So setting aside his ego to refer you to another specialist is admirable to say the least.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ken F – Mar 01, 2022
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Great doctor and staff
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed Dulle – Aug 24, 2021
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Dr. Hess Is the best doctor I’ve ever seen. He shows genuine concern for your medical problem and relates to you on a level you can understand. He treat you with respect and not a $sign. And, his work is excellent. No problems at all after five surgeries.
What went well
No results
What could be improved
No results
Helpful
Mar 20, 2019
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Absolutely no bedside manner. Very dismissive and becomes very impatient and annoyed. I was referred to him for chronic shoulder pain after an injury and he lied and said all imaging was normal and told me to go see a counselor because my pain was psychological. Received surgery from another surgeon and almost all of my shoulder pain resolved, but it has been made very clear that his failure to diagnose and dismissive behavior is the cause of my permanent, residual pain.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 16, 2019
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I went to see Dr. Hess for very bad hip pain. If it were possible to give him zero stars, I would. He did no assessment, did not view the joint, watch me walk, allow me to tell him about my symptoms or comment that while I do have other pain, this far exceeds all. After arriving home appalled at how poorly I was treated, I see that I have a visible bulge in my groin. I told him that I have groin pain along with my hip pain, which I do know is highly possible as I have been an ortho nurse myself!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 05, 2018
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--Not a very good listener --Gets very impatient if his recommendations are questioned --Definitely lacks a "bedside manner" / not personable --Makes diagnosis before asking any questions
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Dec 06, 2016
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Dr. Hess has worked on both of my knees and my elbow. He has done an amazing job. He is thorough and has great follow-up.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Gary in W.C. OH – Oct 06, 2016
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I had rotator cuff surgery in July and had very little pain afterwards! My shoulder was a train wreck with two muscles completely torn and had to be pinned to the bone, two other partial tears, torn labrum, bone spurs and arthritis. I appreciate that he worked with me to get me back into racquetball. Nine months after sugery, I played in a racquetball tournament. I highly recommend Dr. HESS!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Steve S. in Hamilton, OH – Jul 15, 2016
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My son went to him for a probable stress fx in his foot. He did NOT do an xray and told him just to wear a pair of heavy work boots to work??? We cancelled our return appt, I purchased a cam boot from Amazon, and made a followup appt with another ortho a few weeks later. The new dr xrayed it immediately and said, Yes it was a definite stress fx of the metatarsal. This isn't our first time being unhappy with Hess' treatment but it will be our last.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Tracy B in Camden, OH – Dec 31, 2015
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About Me

biography

Dr. Ronald Hess, DO is an orthopedic surgeon in West Chester, OH and has over 30 years of experience in the medical field. Dr. Hess has extensive experience in Shoulder & Upper Arm Surgery. He graduated from A. T. Still University Kirksville College...read more

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 1991
American Osteopathic Association®
American Osteopathic Board of Orthopedic Surgery®
- 
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Trihealth Orthopedic and Sports Institute8020 Liberty Way West Chester, OH 45069
1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: closed
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions
(513) 354-3700
Beacon Orthopaedics & Sports Medicine LTD9100 Centre Pointe Dr Ste 150 West Chester, OH 45069
2
(513) 354-3700

Practice

Mercy Health Physicians Cincinnati Specialty Care LLC8737 Union Centre Blvd West Chester, OH 45069
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions
(513) 645-2220
See all Orthopedic Surgeons in West Chester, OH