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Dr. Ronald Richmond, MD

Dr. Ronald Richmond, MD

Family Medicine*
35+ years of experience

Dr. Ronald Richmond, MD is a family medicine physician in Mission Viejo, CA and has over 35 years of experience in the medical field. He graduated from University of North Carolina School of Medicine in 1988. He is affiliated with medical facilities MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 17 reviews 3.5 Star Rating (17 reviews)

Practice

26991 Crown Valley Pkwy Mission Viejo, CA 92691
Telehealth available

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Dr. Richmond's Reviews

Likelihood to recommend Dr. Richmond

3.5
17 ratings, 3 with a written review
5 star
53%
53%
4 star
6%
6%
3 star
6%
6%
2 star
6%
6%
1 star
29%
29%

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Doesn't care
I have been trying to get my mother's help for over a month she is in pain and she needs a acupuncturist referal and they refuse to do it over the phone. Finally they schedule a appointment after my mother has gone to the er twice because they refuse to help her then they call us telling us we have 2 appointments and he need to cancel them. This place can care less about anybody. The insurance said he could do a referal over the phone but they refuse to do it because they want to make sure they get money for the visit. We are changing our pcp.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 11, 2024
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Dr. Richmond is a good caring Doctor.
Dr. Richmond is a great Doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia Norman – Sep 24, 2023
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I made an appointment and was able to get In quickly. They squeezed me in to see Dr. Richmond. As soon as I saw him, I had this not so good feeling about him. He just starred at me like as if I’m a low life with not so good insurance but yet was able to put a smile on his face the whole time. I had ear pain so he took a look a both ears and said they both looked fine. I was okay that’s good news, so I thought maybe it was just a migraine that I get from time to time. Then the pain kept coming back so I went for another opinion and went to see my old doc but paid out of pocket. Let me tell you, it was well worth the money. He told me I had a swimmers ear on my right ear and prescribed me special ear drops. Always trust your gut feeling!! Dr. Richmond seems like he will only give you great customer service if you had great insurance.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anonymous – Jul 04, 2021
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Akron General Medical Center

    Residency Hospital
  • University Of North Carolina School Of Medicine

    Medical School, 1988
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

MemorialCare Medical Group Inc.26991 Crown Valley Pkwy Mission Viejo, CA 92691
1

Practice

Optum California-Monarch11 Technology Dr Irvine, CA 92618
2