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Dr. Russell Mayes, DO

Dr. Russell Mayes, DO

Otolaryngology-Head and Neck Surgery*

Dr. Russell Mayes, DO is an otolaryngology-head and neck surgery specialist in Twin Falls, ID. He is affiliated with medical facilities such as Cassia Regional Hospital and St. Luke's Magic Valley Medical Center. He is accepting telehealth appointments.

4 Star Rating
Based on 10 reviews 4 Star Rating (10 reviews)

Practice

2114 Village Park Ave Ste 200 Twin Falls, ID 83301
Telehealth available
(208) 352-7555

At a Glance

  • Area of Expertise
    Dr. Mayes specializes in the area of Facial Plastic Surgery. • See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Mayes' Reviews

Likelihood to recommend Dr. Mayes

4.0
10 ratings, 5 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
10%
10%
2 star
0%
0%
1 star
20%
20%

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Dr. Mayes is a kind and caring doctor. He explained things in a way me and my husband could understand. He is very knowledgeable. We know we are in the best hands for treating dizziness and hearing loss. Twin Falls, Idaho is lucky to have Dr. Mayes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 02, 2021
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I walked into the ER at St Luke’s holding the left side of my face in the palms of my hands on a Friday night 4pm I wasn’t in any danger of dying but the probability of wearing a Halloween for the rest of my life was definitely on the table Dr Mayes just finished up a surgery and thought he was on his way home I explicitly asked for a plastic surgeon the nurse reminded me I was in twin falls. She said I had a shot there was a Dr just finishing up who might help. Dr Mayes came into the room looked at my face and didn’t blink, took me to the operating room along with a very competent anesthesiologist and proceeded to put my face back together he did a fantastic job after reading some other not so flattering reviews about him yawning poor bedside manor I want to set the record straight I went in there praying for a plastic surgeon, I Got what prayed for! If If need a therapist I’ll schedule one those too. again thank you Dr Mayes oh sorry I screwed up your Friday night. Rocky
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Rocky Ungaro – Jun 05, 2020
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Extremely competent. Caring and considerate. Excellent surgeon. Would recommend him without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Twin Falls, ID – Oct 20, 2018
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I would have gotten more attention and better advise talking to a person at a fast food drive thru!!! He was condescending, yawning, and rude. He never introduced him self and he had no desire to know anything about us.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Ketchum, ID – Aug 15, 2017
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Information was given in pieces I had to ask further to get more information.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
10 others found this helpful
Helpful
Minni in Twin Falls, ID – Apr 28, 2016
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Know Before You Go

About Me

biography

Dr. Russell Mayes, DO is an otolaryngology-head and neck surgery specialist in Twin Falls, ID. He is affiliated with medical facilities such as Cassia Regional Hospital and St. Luke's Magic Valley Medical Center. He is accepting telehealth appointments.

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University

    Medical School
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
- 
Facial Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Asthma

Locations

Practice

Magic Valley Urology PLLC2114 Village Park Ave Ste 200 Twin Falls, ID 83301
1
St. Luke's Rehabilitation Twin Falls625 Pole Line Rd W Ste 2B Twin Falls, ID 83301
2
St. Luke's Clinic Physician Center Twin Falls North College RD.730 N College Rd # B Twin Falls, ID 83301
3
Office1501 Hiland Ave Ste M Burley, ID 83318
4

Affiliated Hospitals

  • St. Luke's Wood River Medical Center

    100 Hospital Dr
    Ketchum, ID 83340
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    3% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Cassia Regional Hospital

    1501 Hiland Ave
    Burley, ID 83318

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback

  • St. Luke's Magic Valley Medical Center

    801 Pole Line Rd W
    Twin Falls, ID 83301
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said their room and bathroom were always kept clean

    13% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality