Dr. Saffana Hassan, MD

Visited for my allergies. They are only making up visits. My first visit they did not do the testing and asked me to come back so they charge of another visit. Then they over charged me and said that my insurance would not cover. I called insurance company and they have paid them but the doctor”s office insisted that they have not received the payment. After several attempts they said that will hold my money for 3 months. My insurance company did not understand that neither do I.

Dr. Hassan and staff have always been courteous and helpful when caring for my son, who has multiple food allergies and asthma. My son's breathing improves dramatically when we follow her instructions. :)

The front office staff is very disrespectful and unprofessional. I didn't even make it to see the doctor because I choose to leave based off of the attitude of the office staff. They refused to verify my insurance and speak to me in a professional way. I went to the location in the heights which was not easy to find based off of lack of signs. I will never go back to this doctors office nor will I refer anyone to this doctor.

Mortified. I was scheduled an appointment at 2. I arrive early to fill out paperwork. The door is locked and a note on the door that she will be out till 2. Never mentioned this when confirming my appointment that she already changed the time before. She comes back and says I'll open the door in a minute. Goes inside and locks the door. Leaves me waiting on the steps outside for 45 min and it is 100 degrees outside! Extremely unprofessional, unbelievably rude and inconsiderate. Lost business.