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Dr. Samuel Chan, MD

Dr. Samuel Chan, MD

Urology*
30+ years of experience

Dr. Samuel Chan, MD is a urologist in Roseville, CA and has over 30 years of experience in the medical field. He graduated from Rosalind Franklin University Chicago Medical School in 1993. He is affiliated with medical facilities such as Kaiser Permanente Roseville Medical Center and Kaiser Permanente Sacramento Medical Center. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 12 reviews 2.8 Star Rating (12 reviews)

Practice

1600 Eureka Rd Roseville, CA 95661
Telehealth available

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Compare with other Urologists

Compare Dr. Chan with our nearby Urologists at Mercy San Juan Medical Center.

Make an appointment at Mercy San Juan Medical Center today at
(916) 545-2823.

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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

2.8
12 ratings, 5 with a written review
5 star
33%
33%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Great bedside attitude
Dr. Chan at Kaiser and his MA Ms Clauson, were so professional and concerned about making me feel comfortable, minimizing the physical discomfort, and being thorough. They both took the time to answer all my questions. I hope they know how much their bedside manner was helpful to this patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ken – Nov 12, 2023
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Dr. Samuel Chan, an urologist at the Kaiser Permanente Roseville medical office probably is the most arrogant non-responsive urologist in my 36+ years of being a Kaiser Permanente patient. One email takes 12 hours+ to reply or no replies at all. Three emails in an urgency within an hour got back the next day saying he is confused, or not reading my emails at all! Prescription-wise, treating UTI is no relevant general-purpose antibiotics, not even a special prescription like Nitrofurantoxin, he doesn't care about your uncomfortableness or urgency of need of a treatment. No results from the blood tests to let you know as well. Bad! If you can avoid Dr. Samuel Chan, please to do so or get unnecessary insults.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
A Kaiser Permanente Customer – Nov 03, 2021
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Dr Chan saved my life 13 years ago by removing my kidney because I had developed renal cancer. He is straightforward, explains the procedures clearly, and is a no-nonsense kind of doctor-exactly who I want when it comes to an important surgery. He also offered a less invasive mode of removal, thereby allowing me a speedier and easier recovery. I am grateful to him for his work, and recommend him highly.
What went well
No results
What could be improved
No results
Helpful
Nicole F. – Dec 27, 2020
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Dr. Chan and his Nurse Cora each deserve a 5+ star rating. It's too bad some folks are rating Dr. Chan low because of poor performace from his front staff - which I will agree needs improvement. Dr. Chan very knowledgeable, considerate, caring and very willing to listen to his patient (me). He is very upfront with diagnosis and options. After hearing horror stories from some of my friends with the same cancer, I will say Dr. Chan cares about his patients comfort during the tests and treatments.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Robert Jr. in Elverta, CA – Apr 08, 2017
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I liked Dr. Chan, but his staff kept saying that they didn't get my *urgent* referral from my primary Dr., and sent me back to my primary Dr.'s staff (who in turn had faxed it over the first time but kept doing it again) a total of 5 times before I gave up & followed up days later to try to get my appt., taking 3 more telephone calls, which was and exhausting and unfair way to treat a sick patient. I changed my health plan group, primary care Dr. and never went back to Dr. Chan again!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
8 others found this helpful
Helpful
CJ Smith – Jan 20, 2016
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About Me

biography

Dr. Samuel Chan, MD is a urologist in Roseville, CA and has over 30 years of experience in the medical field. He graduated from Rosalind Franklin University Chicago Medical School in 1993. He is affiliated with medical facilities such as Kaiser...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York University Medical Center

    Internship Hospital, 1995
  • Rosalind Franklin University Chicago Medical School

    Medical School, 1993
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser Permanente Roseville Medical Center1600 Eureka Rd Roseville, CA 95661
1

Practice

Sacramento Urology Medical Corporation6620 Coyle Ave Ste 301 Carmichael, CA 95608
2