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Dr. Sandra Ordonez-Sanchez, MD

Dr. Sandra Ordonez-Sanchez, MD

Internal Medicine*

Dr. Sandra Ordonez-Sanchez, MD is an internist in Leander, TX. She is affiliated with Cedar Park Regional Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 39 reviews 4.7 Star Rating (39 reviews)

Practice

15609 Ronald W Reagan Blvd Ste 120 Leander, TX 78641
Telehealth available

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CareNow Urgent Care - Cedar Park

5001 183A Toll Rd

Cedar Park, TX 78613

Today: 8:00am-5:00pmCLOSED
CareNow Urgent Care - Cedar Park
Patient Favorite Award

Dr. Ordonez-Sanchez is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Ordonez-Sanchez's Reviews

Likelihood to recommend Dr. Ordonez-Sanchez

4.7
39 ratings, 31 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Mortifying Medical Care
I was super impressed with Dr. Ordonez-Sanchez’s reviews. However, I did not share the same experience. Mine was very different and I wanted to address it if I can spare anyone else what my partner and I both experienced in this office. My partner and I both visited this provider and both felt very judged and unheard. She cared less about the concerns we had come in for and more concerned with our tattoos and testing us both for hepatitis. When talking to her about family medical history and preventative screenings she was argumentative and actually spoke over me to cut me off and tell me how my insurance won’t cover it. When did doctors become lobbyists instead of actual care-givers? I didn’t ask once how much anything would cost. I didn’t specify I needed her to be mindful of costs. I was sharing my history and fears, and desire for care. She was just judging me based on looking at me. My new primary also was disturbed by the recount and needs to test for things this doctor missed.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 28, 2024
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Excellent Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gloria Johncson – Jul 31, 2023
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Dr. Ordonez is the best. She listens, explains, discusses your options. She really looks at you trying trying to figure out your problem is. I was in her office for the first time explaining my problem, a rare condition with my heart, Prinzmetal Variant Angina, and before I was through, she told me what the problem was. I was amazed because many doctors don't even recognize it. I was having many problems and getting worse. I thought old age was catching up fast. Without my even knowing, she checked some things, found my vitamin d was very low, causing hypoparathyroidism, and explaining all my symptoms. I am so thankful she saw through it all and made such a simple correction. I have my life back. She's like a good friend when you go see her. Like I said, she's the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Anita Hartnagel – Jan 15, 2022
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Dr Sanchez is exceptional in her ability to understand my concerns. She goes above and beyond.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Yolanda Acosta – May 12, 2021
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Absolutely, as she is the best Primary Care Physician I have ever had and I have had quite a few.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rita Friend – May 01, 2021
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La Dra. Sandra es una excelente médico, diría que la mejor aquí en Austin sin temor a equivocarme. Muy compenetrada con su paciente y recuerda exactamente todo de su paciente lo que hace ver, que se dedica muy bien a cada caso! Sus diagnósticos siempre son acertados y ella me ha ayudado mucho! También un merecido reconocimiento a su staff todas muy profesionales y muy atentas! Felicitaciones! Gracias Dra. Sandra!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ernesto Pastore – Apr 29, 2021
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Dr. Ordonez is a very thorough practitioner who truly demonstrates care and concern for her patients. She is very good to follow through on any concern that you may have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 29, 2021
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This woman not only knows her medicine but she knows her pharmacology stuff!! She is absolutely BRILLIANT and she is as compassionate as the day is long!!! I would recommend this woman for anyone who owns a human body. AND!!!! In addition, her staff is as professional as it comes and friendly and funny!! Just give 'em a chance!! 6 stars out of 5 for the whole group... And no, I am NOT exaggerating!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robbie Kabali – Apr 10, 2021
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joann Jones – Mar 15, 2021
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Dr. Ordonez truly cares about her patients. It feels like she remembers everything about the patient’s situation as soon as she sees you. Not only is she a great doctor but also a great human being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mark – Mar 06, 2021
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As always, very caring and attentive.
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
1 other person found this helpful
Helpful
Jack – Feb 11, 2021
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She is very caring and listens to you. Takes her time and doesn't just treat you like you are just an appt. Very knowledgeable too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Frances Uribe – Feb 02, 2021
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Mi nombre es Daniel, la Dra. Ordóñez, ha sido muy Profesional. Siempre escucha atentamente la situación de salud, e inquietudes de su paciente.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Daniel Nino – Feb 02, 2021
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Very patient and thorough. She is the best Md.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
stephanie nwoko – Jan 26, 2021
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Muy satisfecha con la consulta la dra es muy atenta
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Idalia Martel – Jan 14, 2021
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We have been patients of Dr. Ordonez since she opened her office. Dr. "O" is simply the best. Knowledgeable, professional, a great diagnostician, takes time with her patients, answers questions and always follows up. A doctor who truly cares about her patients and their well being. we are so happy to have Dr. "O" as our primary care physician and would gladly recommend her to anyone looking for an excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Herbert Heyman – Jan 12, 2021
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It was so rewarding to be able to see and speak with her in the office again. She is truly a dedicated MD. Love her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lea Alix – Dec 19, 2020
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Dr.ORDONEZ is the best. She cares about your health. Very professional at all times and the as well that work for her. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dianne Jefferson – Dec 08, 2020
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Dr. Ordonez and her staff are very professional and pleasant. Dr. Ordonez gives complete care not just one dimensional care. She co-ordinates with my other doctors to see my complete health picture. This is exceptional health care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 04, 2020
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Dr. Ordonez is a wonderful listener and offers creative ways to help solve health issues. She's clear, precise, and has a good bedside manner. I truly appreciate her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 17, 2020
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About Me

biography

Dr. Sandra Ordonez-Sanchez, MD is an internist in Leander, TX. She is affiliated with Cedar Park Regional Medical Center. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wyckoff Heights Medical Center

    Residency Hospital, 2014
  • University Of San Marcos

    Residency Hospital, 2004
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Ordonez-Sanchez is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Timberland Medical Group-Dba Family First Health15609 Ronald W Reagan Blvd Ste 120 Leander, TX 78641
    1

    Affiliated Hospitals

    • Cedar Park Regional Medical Center

      1401 Medical Pkwy
      Cedar Park, TX 78613
      Recipient of 5
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      4% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality