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Dr. Sandy Nguy, DO

Dr. Sandy Nguy, DO

Family Medicine*
5+ years of experience

Dr. Sandy Nguy, DO is a family medicine physician in Garland, TX and has over 5 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 2016. She is affiliated with medical facilities such as Medical City Plano and Texas Health Presbyterian Hospital Allen. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Baylor Scott & White Family Medical Center - North Garland

7217 Telecom Pkwy Ste 100 Garland, TX 75044
Telehealth available

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Dr. Nguy's Reviews

Likelihood to recommend Dr. Nguy

2.6
5 ratings, 5 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Sad results
I have had a very tough time finding a good Dr. in this area and while Dr. Nguy's bedside manner is fantastic and she takes her time with answering and looking into your issues, you have to look at the practice as a whole. I have been sick for 4 days. Called each day, waited on hold until someone was available to schedule an appointment. After waiting 15 minutes a services says your phone number and says someone will call you back, that call never came. Multiple times I have shown up for my appointment, brought into the room and then waiting over 45 minutes before anyone came in. I know doctors are busy and their time is valuable but the patient's time should not be wasted either nor should they be made to feel that their time is not as important or their health.
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Aug 11, 2023
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Very good. I’ve been going to her for almost 2 yrs and she always take time to answer all questions and if she can’t she will find out. It’s not the Dr it’s the office workers. Text her personally and you will get results.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
GJA – Sep 11, 2021
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Explained what insurance covered and no other services wanted. Was billed for additional charge and threatened if amount not paid test result and prescription wouldn’t be released. Terrible office management.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
David Fox – Feb 02, 2021
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Many Doctors at Village are great but way office is run is not. Disputed a charge with doctor Nguy- as she double billed a visit. all about $ and not care. Such a shame. Had an erroneous $60 charge, was told office manager would call she never did. Shame to see a great practice go down because of one greedy doc who likes to double Bull patients.
What went well
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
David and Sarah Fox – Feb 02, 2021
×Post a ResponseAre you Dr. Nguy?
She listened and is open to questions and answering. She takes medicare; which is rare now adays. And is accepting patients. I'd recommend her. She took time to get to know about reason for visit.
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
Helpful
Jan 09, 2021
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About Me

care philosophy

Dr Nguy is a firm believer in preventative care and shared decision-making. She enjoys building close and lasting relationships with her patients and their families and partnering with them to achieve their best health. Dr Nguy sees patients 3...read more

biography

Dr. Nguy is a firm believer in preventative care and shared decision-making. She enjoys building close and lasting relationships with her patients and their families and partnering with them to achieve their best health. Dr. Nguy sees patients...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Austin Dell Medical School

    Medical School, 2016
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Vietnamese

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Locations

Baylor Scott & White Family Medical Center - North Garland

Baylor Scott & White Family Medical Center - North Garland7217 Telecom Pkwy Ste 100 Garland, TX 75044
1

Baylor Scott & White Family Medical Center - Wylie West

Baylor Scott & White Family Medical Center - Wylie West2300 W FM 544 Ste 270 Wylie, TX 75098
2

Affiliated Hospitals

  • Texas Health Presbyterian Hospital Allen

    1105 Central Expy N
    Allen, TX 75013
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    5% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Medical City Plano

    3901 W 15th St
    Plano, TX 75075
    Recipient of 49
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Medical City Decatur

    609 Medical Center Dr
    Decatur, TX 76234
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality