Dr. Scott Jensen, MD
Family Medicine*
20+ years of experience
Dr. Scott Jensen, MD is a family medicine physician in Des Moines, IA and has over 20 years of experience in the medical field. He graduated from UNIVERSITY OF PUERTO RICO / MEDICAL SCIENCES CAMPUS in 2002. He is affiliated with medical facilities Banner Baywood Medical Center and Summit Healthcare Regional Medical Center. He is accepting telehealth appointments.
3.9 Star Rating
Based on 36 reviews 3.9 Star Rating (36 reviews)
Practice
3176 Th Ave Ste 400 Des Moines, IA 50309Telehealth available
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Dr. Jensen's Reviews
Likelihood to recommend Dr. Jensen
3.9
36 ratings, 10 with a written review
| 5 star | 69% | 69% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 28% | 28% |
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Dr. Jensen listens and will work to get to the root of the problem!
Highly recommended
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sharon B – May 07, 2020
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It is all about money.
What went well
No results
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 03, 2019
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The staff here are so horrible and unprofessional. Went there for emergency (with an appointment) and they turned my 2 yr old son away with an obvious eye infection. There response was "this is not an emergency room". Embarrassment to health care! STAY AWAY FROM THIS PLACE
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Apr 26, 2017
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Just tried to visit the office today due to a car wreck and I was refused service unless I paid cash up front. They do not tell you this when scheduling an appointment and I drove 45 minutes each way to be told this. Very poor customer service, will not bill car insurance directly and does not care about patients only about the bottom-line.
i left with out seeing any medical staff.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
El Paso, TX – Mar 08, 2017
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Dr Jensen is the best!! I can't say enough good things about him. Very professional, helpful and has a caring attitude and doesn't get in a hurry to get you out of his office. He is a wonderful Doctor. His staff is also very nice to work with and very helpful. I totally recommend Dr. Jensen and his office staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Charlotte Arnold in Mesa, AZ – Mar 03, 2017
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Dr Jensen was a great listener, and in my opinion, the best bedside manner i have seen in a physician in a long time.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lisa D in Gilbert, AZ – Oct 28, 2016
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Dr. Jensen is very competent and has a lot of knowledge of naturopathic medicine. Our family is very much into healthy eating and natural medicine. Dr Jensen just recently found out that I am deficient in chromium by looking at my fingernails. I told him my fingernails have looked like that since I was a child. I am very excited to see how my blood work turns out in a few months now that I am taking the chromium tablets that he suggested I take. He is the best!! Thank you Dr. Jensen
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
4 others found this helpful
Helpful
Connie Pansing in Apache Junction, Az. – Aug 23, 2016
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Every time I am not doing well and call in, his staff is always very considerate and helpful in getting me into see him. Also, Dr. Jensen is always very kind and understands what I am dealing with at the time and listens (writes down) to what I am dealing with. I have referred him to my family and friends and will continue to do so. In 53 years of my life, I am finally glad that I have someone who actually listens.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brenda Rubalcava in San Tan Valley, Arizona – Aug 19, 2016
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He is now certified as a Functional Doctor His ability to care for the whole person has expanded.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Joni Dunnington in Queen Creek, AZ – Jun 03, 2016
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Glorified medical note taker. RN does more than Dr J
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Carna A in Queen Creek, AZ – Apr 04, 2016
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Leave a review
How was your experience with Dr. Jensen?Overall Patient Satisfaction
36responses
Likelihood of recommending Dr. Jensen to family and friends is 3.8611112 out of 5
About Me
biography
Dr. Scott Jensen, MD is a family medicine physician in Des Moines, IA and has over 20 years of experience in the medical field. He graduated from UNIVERSITY OF PUERTO RICO / MEDICAL SCIENCES CAMPUS in 2002. He is affiliated with medical facilities...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Puerto Rico / Medical Sciences Campus
Medical School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Office3176 Th Ave Ste 400 Des Moines, IA 50309
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 7
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
68%Patients said that nurses always listened to them and explained things well7% lower than the national average
Learn more about how Healthgrades measures Hospital Quality