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Dr. Sergio Casillas-Romero, MD

Dr. Sergio Casillas-Romero, MD

General Surgery*
25+ years of experience

Dr. Sergio Casillas-Romero, MD is a general surgeon in Norwich, CT and has over 25 years of experience in the medical field. He graduated from Universidad De La Salle, Facultad Mexicana De Medicina in 1995. He is affiliated with Backus Hospital. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 23 reviews 4.4 Star Rating (23 reviews)

Hartford HealthCare Medical Group

330 Washington St Ste 430 Norwich, CT 06360
Telehealth available

Make an Appointment

(860) 889-9080

Hospital Highlight

Dr. Casillas-Romero is affiliated with Backus Hospital Norwich, a highly rated and top awarded hospital for general surgery.

At a Glance

  • Area of Expertise
    Dr. Casillas-Romero specializes in the area of General Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
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Dr. Casillas-Romero's Reviews

Likelihood to recommend Dr. Casillas-Romero

4.4

23 ratings, 11 with a written review
5 Star
83%
83%
4 Star
4%
4%
3 Star
0%
0%
2 Star
0%
0%
1 Star
13%
13%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Arlene Werner – Jan 09, 2025
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Dinsmore – Oct 26, 2024
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sophia Giang – Apr 09, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Yvette Herman – Apr 09, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Abigail Hernandez – Mar 29, 2024
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
J – Jan 26, 2024
×Post a ResponseAre you Dr. Sergio Casillas-Romero, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Doreen in Griswold, CT – Nov 13, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
CAC in Pawcatuck CT – May 22, 2018
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Norwich, CT – Feb 16, 2017
×Post a ResponseAre you Dr. Sergio Casillas-Romero, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 people found this helpful
Helpful
Ashley in Norwich, CT – Jul 25, 2016
×Post a ResponseAre you Dr. Sergio Casillas-Romero, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 people found this helpful
Helpful
Rhonda Stewart in Griswold, CT – Jan 05, 2016
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Leave a review

How was your experience with Dr. Casillas-Romero?

Know Before You Go

About Me

Watch Dr. Casillas-Romero's Video

biography

Excellence and compassion in the care of Surgical patients.

 CT Best Doctors 2008-2017

Top Robotic surgeon in New England with over 1200 surgeries completed.

Areas of interest include colorectal surgery,...read more

  • General Surgery

  • Colorectal Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suny Upstate Medical University At Syracuse

    Internship Hospital

  • The Cleveland Clinic

    Fellowship Hospital, 2003

  • Suny Upstate Med University Hospital

    Residency Hospital, 2002

  • Universidad De La Salle, Facultad Mexicana De Medicina

    Medical School, 1995
American Board of Medical Specialties®
American Board of Surgery®
- 
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Healthgrades Top Picks on General Surgeons

Locations

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group330 Washington St Ste 430 Norwich, CT 06360
1

Practice

Hartford HealthCare Medical Group5 Dayton Rd Ste 201 Waterford, CT 06385
2

Affiliated Hospitals

  • Backus Hospital

    326 Washington St
    Norwich, CT 06360
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality