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Dr. Shaheen Counts, MD

Dr. Shaheen Counts, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. Shaheen Counts, MD is a head & neck surgery otolaryngologist in Castro Valley, CA and has over 15 years of experience in the medical field. He graduated from Baylor College of Medicine in 2007. He is affiliated with medical facilities such as Stanford Hospital and Providence St. Joseph Hospital Eureka. He is accepting new patients.

5 Star Rating
Based on 23 reviews 5 Star Rating (23 reviews)

Practice

20101 Lake Chabot Rd Castro Valley, CA 94546
(510) 204-1844

Dr. Counts is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Counts specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Counts' Reviews

Likelihood to recommend Dr. Counts

5.0

23 ratings, 10 with a written review
5 Star
100%
100%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
0%
0%

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Happy Patient 35/M – Mar 07, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Oct 25, 2022
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mrs. Nisson – Oct 26, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
nadia – Jan 10, 2018
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Christopher – Dec 07, 2017
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
TOM. BURGESS in Hayward, CA – Nov 06, 2017
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Paul in Bay Area, CA – Oct 23, 2017
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
San Francisco, CA – Jun 12, 2017
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Hermione W in Atwater, CA – May 11, 2016
×Post a ResponseAre you Dr. Shaheen Counts, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Linda in Merced, CA – Mar 11, 2016
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Leave a review

How was your experience with Dr. Counts?

Know Before You Go

About Me

care philosophy

My commitment is to take the time to listen to my patients and to provide the highest standard of care. I believe it is my duty as a physician to deliver up-to-date, scientifically sound medicine that also takes into consideration the feelings and preferences of the patient.

  • Ear, Nose, and Throat

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kansas University Medical Center

    Residency Hospital, 2012

  • Baylor College Of Medicine

    Medical School, 2007

  • Davidson College

    Undergraduate School, 2001
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Persian

  • Spanish

Dr. Counts is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Eczema

    Locations

    Practice

    Bay Imaging Consultants Medical Group Inc.20101 Lake Chabot Rd Castro Valley, CA 94546
    1

    Practice

    HSHS St. Nicholas Hospital3100 Superior Ave Sheboygan, WI 53081
    2

    Affiliated Hospitals

    • Stanford Hospital

      300 Pasteur Dr
      Stanford, CA 94305
      Recipient of 34
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      84%
      Patients would recommend the hospital to friends and family

      19% higher than the national average

      View all patient feedback

    • HSHS St. Nicholas Hospital

      3100 Superior Ave
      Sheboygan, WI 53081

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home
      80%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback

    • HSHS St. Vincent Hospital

      835 S Van Buren St
      Green Bay, WI 54301
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      79%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality