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Dr. Shaun Rai, DMD

Dr. Shaun Rai, DMD

Oral & Maxillofacial Surgery*
25+ years of experience

Dr. Shaun Rai, DMD is an oral & maxillofacial surgery specialist in Virginia Beach, VA and has over 25 years of experience in the medical field. He graduated from Tufts University in 1996. He is affiliated with medical facilities Sentara Leigh Hospital and Sentara Norfolk General Hospital. He is accepting new patients.

4.8 Star Rating
Based on 78 reviews 4.8 Star Rating (78 reviews)

Practice

933 First Colonial Rd Ste 205 Virginia Beach, VA 23454

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Rai's Reviews

Likelihood to recommend Dr. Rai

4.8
78 ratings, 52 with a written review
5 star
94%
94%
4 star
1%
1%
3 star
1%
1%
2 star
0%
0%
1 star
4%
4%

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Tooth Extraction
My elderly mother whom needed to have an upper back tooth that had decayed overtime removed from her bridge. Dr. Rai did an awesome job with the extraction. Many deep and long roots went with that tooth. Dr. Rai took his time to carefully peal back each root very carefully. My mother's aftercare experienced are her words 'he preformed a miracle' little to mild pain. The staff is kind and courteous starting from the Receptionist area to the Surgical room & in between allhis personal are extremely compassionate & thorough. Thank you for such a positive outcome for my mom. Extra bonus was him finding room in his busy schedule due to her discomfort.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
MJL – Feb 08, 2024
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William Nickel, Implant Patient of Dr. Rai
Dr Rai did a front tooth implant for me two or three years ago and I have not had a bit of trouble with it since. I was struck by how much he was concerned about doing a good job and to my benefit. He is a very skilled doctor and took great care and time with my problem since my diabetes greatly complicated the procedure. He is a really fine oral surgeon. See him if you have an oral problem. You will have a good result and make a friend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 08, 2024
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Sad experience
Extremely disappointed about my experience here. I was sent here through the VA for an implant evaluation. I was told to arrive 15 minutes before my appointment in which I did. I waited for 1 hour and 45 minutes to be seen. The receptionist kept coming to me saying they’re preparing the surgery room and I didn’t understand that because I wasn’t undergoing any surgery, I just needed an evaluation. Eventually I was called back there and I asked his assistant why it took so long to been seen and she had a little bit of an attitude saying I can reschedule and come back. I told her I came from across the water and she replied with “I see that you did.” I can tell by her demeanor and the oral surgeon Rai’s demeanor that they didn’t want to assist me. My appointment felt rushed and they aren’t able to do the implant saying the bone is too little … little do they know is that I had a recent evaluation at another office who said they can do the implant but the VA is helping me and sent me here.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Amber Aaron – Dec 23, 2023
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Top notch doctor and office staff. Very positive experience in all aspects.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ann – Jul 24, 2021
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Dr. Rai provided a seamless, stress-free procedure for my wife's wisdom teeth removal. He is straight-forward and honest and we would 10/10 recommend. He called to check on her two days later himself - very appreciated. The rest of the staff was WONDERFUL to work with and so nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Luna – Oct 30, 2020
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He was very friendly, professional put me at ease regarding my procedure def one of the best doctor’s I’ve encountered.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Shari – Sep 16, 2020
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I recently had a molar extracted and I was very nervous! DR Rai and his staff are amazingly kind and focused on the patient first! They educated me and calmed my fears. I was so impressed that DR Rai himself called me the next day to check on me. I have not see such great service from a DR and staff in years!!! Grateful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Anne – Jul 23, 2020
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Dr. Rai and his team were well above expectations in every aspect of our experience with my son’s wisdom teeth removal. Dr. Rai’s kind demeanor and explanation of the entire process put me completely at ease regarding the procedure. Extra impressive that he himself called and followed up the day after the surgery to check on my son. Excellent experience and I will recommend this practice to all my friends!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Ginger – Jun 17, 2020
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What a fantastic Dentist! Painless, professional, and genuinely nice experience. I highly recommend Dr. Rai.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Greg Siegfried – Jun 05, 2020
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Great experience for an absolute scaredy cat! Doctor was fantastic and staff was wonderful. Would recommend 110%
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
3M – May 19, 2020
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Excellent experience for wisdom teeth removal. Dr. Rai and his team are wonderful people who made the whole process from start to finish stress-free. Very professional but also very welcoming and friendly and kind. The precautions they took during the covid-19 pandemic was also satisfactory. Prices are very fair. Communicated outstandingly with my 'driver' and family post operation. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dana Lara Hage – May 08, 2020
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Excellent Dr. He is very thorough, takes his time with each patient. After my wife's surgery he personally called the next day to see how she was doing. Everyone in the office follows his lead in being kind, patient and empathetic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bill Gradwell – Feb 22, 2020
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I called Dr. Rai's office based on a recommendation I received from a friend. I called them and, from the very beginning, his secretary was incredibly helpful, straight to the point, yet understanding of my situation and empathic. She followed up with a call as promised and got my consult and surgery scheduled for three days later only because they are not open on weekends. The experience at the office was nothing but amazing. Dr. Rai and his whole staff are very kind, patient, professional, yet warm and nurturing. I felt cared for and regarded at all times and I have already referred a friend for the same type of surgery. 150% recommended. The way they treat patients should be the standard and it's sad that I am so surprised by it. They definitely set the bar for what excellent care should be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eva Del Nibletto C – Nov 20, 2019
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I had my wisdom teeth extracted. It was a very smooth procedure and I was made to feel extremely comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Carlotta – Aug 09, 2019
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I had a really good experience. Everything went really smooth, Dr. Rai was very professional and knew exactly what he was doing. They made sure I didn’t feel any pain at all for the procedure.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 06, 2019
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Dr. Rai and his staff Did an amazing job from informing me on the process of my procedure to the actual procedure itself. I am amazed at how easy they made this happen for me. I would recommend him to everyone I know for their orthodontic needs.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 24, 2019
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Fantastic experience having my wisdom teeth removed. Nice staff, great doc, clean procedure, zero pain, speedy recovery. 10/10
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Chrisitan Young in Virginia Beach, VA – Jan 09, 2019
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Excellent speedy service, even if the laughing gas didn’t work on me as it should have. (Not on them, my body is just stubborn) I don’t have health insurance, but they still saw me promptly and helped me with getting payments done. 10/10 will recommend to anyone who needs oral surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brandon Davis in Virginia Beach, VA – Dec 01, 2018
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100% amazing and professional!! Would not go anywhere else for any oral surgery!! If anyone needs anything done go to doctor Rai! He and his staff are nothing less than Extraordinary!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Nicole johnson in Virginia Beach , VA – Nov 28, 2018
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Dr. Rai and his staff were amazing! They have a great “bedside” manner along with compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Megan in Virginia Beach, VA – Sep 07, 2018
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About Me

care philosophy

Exceptional Care Uncompromising Standards

biography

Dr. Shaun Rai is an experienced board certified oral and maxillofacial surgeon.  Prior to moving to Virginia Beach in 2004, Shaun B. Rai, DMD practiced as an oral and maxillofacial surgeon for four years in the metropolitan Washington,...read more
  • Oral & Maxillofacial Surgery

  • Sedation Dentistry

  • Orofacial Pain Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington Hospital Center

    Residency Hospital, 2000
  • Tufts University

    Medical School, 1996
  • Trinity College Hartford, Ct

    Undergraduate School, 1992

Locations

Practice

Office933 First Colonial Rd Ste 205 Virginia Beach, VA 23454
1

Affiliated Hospitals

  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Leigh Hospital

    830 Kempsville Rd
    Norfolk, VA 23502
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality