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Dr. Sheila Dugan, MD

Dr. Sheila Dugan, MD

Physical Medicine & Rehabilitation*
30+ years of experience

Dr. Sheila Dugan, MD is a physical medicine & rehabilitation physician in Chicago, IL and has over 30 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1994. She is affiliated with Rush University Medical Center. She is not accepting new patients.

3.8 Star Rating
Based on 23 reviews 3.8 Star Rating (23 reviews)

Practice

1725 W Harrison St Ste 855 Chicago, IL 60612
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Dugan specializes in the area of Physical Medicine & Rehabilitation. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Dugan's Reviews

Likelihood to recommend Dr. Dugan

3.8
23 ratings, 17 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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Dr. Soni Comedy of Errors at my Expense
Not sure Why Dr. Soni referred me to Dr. Dugan or why Dr. Dugan agreed to see me - She's a Pelvic Floor Doctor and my issue is Femoral Nerve Neuropathy and Tilted Pelvis Not Pelvic Floor issues - This was like a Comedy of Errors starting with Dr. Soni - Will NEVER Go to RUSH AGAIN or NEVER Recommend RUSH TO ANYONE.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 16, 2023
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Dr. Sheila Dugan is truly one of the smoothest & most compassionate doctor I can think of I am so luck y to have found her. Her nurse is also very attentive to my needs as a patient.
What went well
No results
What could be improved
No results
Helpful
Jan 05, 2022
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Dr. Dugan is kind, caring and attentive. She goes out of her way to make sure you are heard and offers great advice.
What went well
No results
What could be improved
No results
Helpful
Dec 30, 2021
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I have recommended Dr Dugan to many people. That's probably why I ha to wait months for an appointment!
What went well
No results
What could be improved
No results
Helpful
Oct 23, 2021
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The dr. was wonderful & very empathetic.
What went well
No results
What could be improved
No results
Helpful
Oct 06, 2021
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Good.
What went well
No results
What could be improved
No results
Helpful
Sep 24, 2021
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Dr. Dugan was perceptive, proactive, and helpful. She responded quickly to a follow-up question through My Chart -
What went well
No results
What could be improved
No results
Helpful
Sep 23, 2021
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Very kind, knowledgeable, and sympathetic.
What went well
No results
What could be improved
No results
Helpful
Aug 25, 2021
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Dr. Dugan was excellent. Prompt, professional, listened to me, did not hurry thru the appt.
What went well
No results
What could be improved
No results
Helpful
Aug 19, 2021
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I really liked Dr. Dugan and felt like she did a thorough evaluation very efficiently. She was very personable.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 27, 2021
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Dr Dugan was awesome! Made me feel so comfortable
What went well
No results
What could be improved
No results
Helpful
Jul 21, 2021
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Dr. Dugan is very knowledgeable specialist about pelvic pain. She spent time with me listening, explaining and caring. If you have any questions about medications and treatment she will return your emails which not to often happen when you dealing with other doctors). She has contact with your physiotherapist about your progress even she has a busy schedule (she is also a professor at Rush University). She smiles all of the time and leaves you with a better mood. I would recommend Dr. Dugan w
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mark O – Oct 08, 2018
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This doctor is patronizing, condescending and rude. She gave up on me and told me that there was no hope for me. She refused to order treatment that was advised by other health care professionals. Do not waste your time going to her.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 15, 2018
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She was abrupt, dismissive of my pain, and completely missed my diagnosis, which I later learned from Mayo Clinic is nonrelaxing pelvic floor dysfunction causing rectal evacuation disorder. Instead of suggesting I see a GI specialist, she told me to go SWIMMING on a regular basis. I kid you not. She made me feel hopeless and helpless.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
TERRIBLE EXPERIENCE – Oct 06, 2017
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I would highly recommend this Dr. Really professional and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Kirstie in Chicago, IL – Dec 17, 2016
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Dr. Dugan did a thorough evaluation and asked a lot of questions to determine the source of pain and treatment for the pain. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Barb Laski in Crete, IL – Jul 27, 2016
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She is very professional, thoughtful, and a good listener. I've seen her for several different problems, and she has found ways to help relieve my pain and he'll my back.for referrals for physical therapy were all outstanding. When I had questions I was easily able to reach her. She explains things thoroughly and does not dumb it down.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 11, 2016
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About Me

Watch Dr. Dugan's Video

care philosophy

I see patients that have either pain complaints or performance problems maybe an athlete who s having trouble performing in their sport or maybe somebody who s having trouble going from sitting to standing My particular area of most interest is...read more
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rehab Inst Chicago/northwestern University

    Residency Hospital, 1998
  • The University Of Chicago Medical Center

    Internship Hospital, 1995
  • University Of Illinois College Of Medicine

    Medical School, 1994
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Rush University Medical Center1725 W Harrison St Ste 855 Chicago, IL 60612
1

Practice

Office2011 York Rd Ste 2000A Oak Brook, IL 60523
2
Rush MD Anderson Cancer Center Urgent Care1520 W Harrison St Fl 7 Chicago, IL 60607
3

Affiliated Hospitals

  • Rush University Medical Center

    1653 W Congress Pkwy
    Chicago, IL 60612
    Recipient of 43
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality