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Dr. Shelli Ridge, DO

Dr. Shelli Ridge, DO

Family Medicine*

Dr. Shelli Ridge, DO is a family medicine physician in West Chester, OH. She is affiliated with medical facilities Kettering Health Dayton and Soin Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 20 reviews 4.1 Star Rating (20 reviews)

Brought to you by and affiliated with

MDVIP - West Chester, OH

Locations

MDVIP - West Chester, OH

MDVIP - West Chester, OH8240 Beckett Park Dr Ste A West Chester, OH 45069
1
Patient Favorite Award

Dr. Ridge is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Ridge specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalOutstanding Patient Experience Award™ See hospitals

Experience Check

Search for experience in a specific area

Dr. Ridge's Reviews

Likelihood to recommend Dr. Ridge

4.1
20 ratings, 17 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
15%
15%

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Love Dr. Ridge
I am a new patient with Dr. Ridge. I’m extremely pleased with her caring detailed attention. I’m looking forward to working with her for years to come.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Allicia Cain – Jan 23, 2025
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Excellent Doctor. Wonderful Staff
Dr. Ridge is great, and first staff is wonderful. She is really good listener. And pays attention to what you tell her
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2024
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Excellent Physician
I knew immediately that Dr Ridge was a kind, compassionate, authentic professional from whom I’d receive top-notch care. She is extremely observant, an excellent listener, wonderfully knowledgeable and ever-growing. Her diagnostic and treatment acumen are impressive. I’m so happy to be her patient and highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy – Apr 24, 2024
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Dissapeared
I was a patient with Dr Ridge for nearly 8 years. She is and was one of the best Doctors I have ever had. I have never felt comfortable around a physician given my history, however Dr Ridge put me at ease and as time went by believed me. Further she was excellent in caring for mu chronic knee pain. So why the low score you ask. I'll tell you. I phone Western Medicine in August to schedule an appointment, to be abruptly met with "Dr Ridge is no longer with the practice" No notice, no nothing after 8 years. She owes me nothing g I suppose. However it has been difficult dealing with the number of replacements I had to scramble ro get to fill that void. I was told she was starting a new practice near Hamilton, but I ha e not been able to find her. If you ha e the good fortune to have her as your doctor you are a lucky person. I'm just never going to trust one again.
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Michael – Feb 26, 2022
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Dr. Ridge and her office staff were very pleasant when I first dealt with them in person. However, I had to have bloodwork done and an ultrasound of my thyroid. It took several weeks to get the bloodwork results and over a month of waiting and repeatedly calling her office and getting redirected to a machine to leave a message to finally get my US results. When I did speak to an actual person in the office they were quite rude to me and couldn’t answer my questions. I am told I have thyroid nodules that are millimeters in size, so small I cannot feel them, but I am supposed to “monitor them” on my own with no instructions and no further follow up. Dr. Ridge didn’t even call me herself with any of my results so I never got the opportunity to ask her questions or let her know about my difficulties with her office. Overall, it was extremely frustrating dealing with her and her staff and I am very disappointed. I just established with her but already feel I need to find a new doctor.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Jul 31, 2020
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I love Dr. Ridge. She is very thorough and spends time with her patients. However, her nurse or MA or whoever she is is arrogant and condescending. Don't ask the assistant a question because she will only send you to the patient portal, which doesn't work properly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jun 27, 2019
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Waited 1.5 hours every visit. She gave me 10min no more. Acted like she was in a hurry. I asked her to test my allergies. Food and environmental. She tested maybe 15 things. Most were things that kids are tested for, not adults. Things like peanuts a cod fish. I know I’m not sick every day of my life from too much cod. This woman Gets as many clients as she can in a day to make a buck. She does not care about you. So if you really need help find someone else.
What went well
No results
What could be improved
No results
Helpful
May 13, 2019
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Excellent doctor. Listens to her patients. Shows true concern. Doesn't mind answering questions.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 29, 2019
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I have been a patient of Dr. Ridge for the past 2 and a half years. I also followed her from her previous practice to where she is now. She's thorough, explains things well and genuinely cares about her patients. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Archy Wiseman in Kettering, OH – May 28, 2018
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Dr.Rigde is so caring and kind. I've never had a doctor that made me feel as comfortable as she does! My husband and kids also see her, I was so happy we found the perfect family doctor for us. Thank you we appreciate you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Michelle in Kettering, Ohio – May 22, 2018
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I've only seen her once and I'm already impressed with her. Unlike my last doctor, she spent time with me and genuinely listened to what I said. She didn't pressure me in the least and she seems well informed. Hopefully this will be how visits go from here on out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Fairborn – Apr 16, 2018
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I have been a patient of Dr Ridge a little over a year. When she moved to Fairborn I never thought twice about following her. She is very comforting and knowledgeable. I am a home care nurse for the State of Ohio and I would recommend her to my patience. What like about her the most; she understands there's no one-size-fit-all medical care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dionne Lapsey in KETTERING – Apr 04, 2018
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Dr.Ridge is the best doctor I have see so far she is compassionate about her job she takes her time to find out your health issues and shes not open to prescribing lots of pills to heal you if its not needed. I highly recommend you got this doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brandon Bohannon in dayton oh – Mar 20, 2018
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My sugar and cholesterol levels got worse because she prescribed medicine when I was just prediabetic
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Springboro, OH – Dec 16, 2017
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Every time I go see Dr. Ridge I'm in there quick. She listens to me and understand me. I really like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Regina Reynolds in Fairborn – Nov 21, 2017
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Difficult to schedule, front desk staff is rude and unprofessional. They prefer to send you to the PA (who does seem to have a better bedside manner than either doctor does).
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Wilmington, OH – Sep 23, 2017
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Thorough and considerate. Took time to listen to me and answered all my concerns. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lori Nichols in Spring Valley ohio – Apr 16, 2016
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About Me

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biography

Dr. Shelli Ridge, DO is a family medicine physician in West Chester, OH. She is affiliated with medical facilities Kettering Health Dayton and Soin Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Firelands Regional Medical Center Sandusky, Oh Family Medicine 2012-2015

    Residency Hospital
  • Accesshealth Teaching Health Center Beckley, Wv 2011-2012

    Internship Hospital
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Ridge is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Soin Medical Center

      3535 Pentagon Blvd
      Beavercreek, OH 45431
      Recipient of 4
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Patient Safety Excellence Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Kettering Health Dayton

      405 W Grand Ave
      Dayton, OH 45405
      Recipient of 5
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality