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Dr. Sherleen Chen, MD

Dr. Sherleen Chen, MD

Ophthalmology*
25+ years of experience

Dr. Sherleen Chen, MD is an ophthalmologist in Boston, MA and has over 25 years of experience in the medical field. She graduated from HARVARD Medical School in 1997. She is affiliated with medical facilities Massachusetts General Hospital and Brigham and Women's Hospital.

5 Star Rating
Based on 38 reviews 5 Star Rating (38 reviews)

Practice

243 Charles St Boston, MA 02114
(617) 573-3202

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Ophthalmology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

5.0

38 ratings, 31 with a written review
5 Star
100%
100%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
0%
0%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2025
Thank you for your praise and kind comments about...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Millea – Mar 08, 2025
Hi John, thank you for your praise and kind...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kennebunk Larry – Feb 08, 2025
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
No results
What could be improved
No results
Helpful
Jan 25, 2025
Thank you for sharing your positive experience...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Apr 22, 2024
Dr. Chen's Reply –
Thank you for the positive review.
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 people found this helpful
Helpful
Brian Szetela MD – Jul 13, 2023
Dr. Chen's Reply –
Thank you for your positive feedback, Brian!
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jun 09, 2023
Dr. Chen's Reply –
Thank you so much for the positive feedback!
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Christine K Cornelius – Jan 06, 2023
Dr. Chen's Reply –
Hi Christine, thank you for your feedback!
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
evelyn j. smith – Sep 05, 2022
Hi Evelyn , thank you so much for your positive...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 people found this helpful
Helpful
Sue Carpenter – Jul 04, 2022
Hi Sue, thank you so much for your high rating!...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Suzanne DelVecchio – Mar 18, 2022
Dr. Chen's Reply –
Hi Suzanne, thank you for the positive review!
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Pat – Aug 07, 2021
Hi Pat, thank you so much for your wonderful...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Adam – Jul 24, 2021
Hi Adam, we are pleased to hear about your...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jun 22, 2021
Dr. Chen's Reply –
Thank you for sharing your experience!
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Ahlin retired pharmacist ,hospital and bank – Jun 21, 2021
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 18, 2021
Thank you for sharing your positive experience!...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Apr 16, 2021
Thank you for sharing your positive experience...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Winnie Robillos – Mar 14, 2021
Hi Winnie, we are happy to hear that you are...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
TisHerself – Feb 17, 2021
Thank you for sharing your positive experience...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave – Feb 13, 2021
Hi Dave, thank you for your praise and kind...Read More
×Post a ResponseAre you Dr. Sherleen Chen, MD?

Leave a review

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Eye Health Spotlight

About Me

care philosophy

Dr. Sherleen Chen is an ophthalmologist at Mass. Eye and Ear. She provides routine to complex eye care services, and specializes in cataract surgery.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Massachusetts Eye And Ear Infirmary

    Residency Hospital, 2001

  • Mt Auburn Hosp-harvard Medical School

    Internship Hospital, 1998

  • Harvard Medical School

    Medical School, 1997
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Massachusetts Eye and Ear243 Charles St Boston, MA 02114
1

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback

  • Brigham and Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality