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Dr. Socorro Montes, DPM

Dr. Socorro Montes, DPM

Podiatry*

Dr. Socorro Montes, DPM is a podiatry specialist in Phoenix, AZ. She is affiliated with Banner Thunderbird Medical Center.

4.5 Star Rating
Based on 16 reviews 4.5 Star Rating (16 reviews)

Practice

1701 E Thomas Rd Ste 201 Phoenix, AZ 85016

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Dr. Montes' Reviews

Likelihood to recommend Dr. Montes

4.5
16 ratings, 14 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Visited Dr Montes and she said we could do a nail biopsy if I wanted to be extra safe (she said it's not really necessary, just a 'too be safe' procedure, in order to rule some things out). I CLEARLY stated she could only do this if the labs from their partner lab (Sagis DIagnostics) would be under $100 otherwise NOT to send it to them, which she promised. I was subsequently billed $940 from the lab alone (unauthorized at that amount) and $369 from her office. I had to dispute this forever, and still ended up paying $369 as well as $225 to the labs which was then self pay- i.e. did not even go towards my deductible. She tried to sell me on lots of other expensive procedures that another specialist later confirmed were not needed at all. She seems intent to make money off you and makes false statements around the costs- beware.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jessica S. – Jul 23, 2024
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Feedback
I really appreciate her politeness and attentiveness! I'm sorry to her she is leaving this practice , but I wish her the best at her next practice!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Huntington – Oct 17, 2023
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Great doctor
Front office staff were caring and gave excellent service. Back office could be more caring
What went well
No results
What could be improved
No results
Helpful
Mapquest – Oct 12, 2023
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competent and personable
Dr. Montes is a very thorough, competent doctor who listens well. She remembers what we talked about on previous visits regarding my feet and asks specific questions about how they've been. Her manner is friendly and personable.
What went well
No results
What could be improved
No results
Helpful
Linda – Oct 12, 2023
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She’s Amazing
I was a first time patient. Dr Montes is very caring and takes the time to listen. She took care of my problem and provided after care introductions. I would recommend her to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Arasely – Oct 06, 2023
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Great experience!
Attention to patient and overall care! Dr Montes listens and explain things very well.
What went well
No results
What could be improved
No results
Helpful
Oct 05, 2023
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Great Doctor
Very through and provided great advice to prevent injury.
What went well
No results
What could be improved
No results
Helpful
Oct 03, 2023
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Brilliant Podiatrist
She saved my toe in October 2022, and since then she has kept my feet in excellent condition. She is kind and positive. A visit with her always leaves me feeling better. She is simply the best.
What went well
No results
What could be improved
No results
Helpful
Fred Eder – Oct 03, 2023
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She took her time and explained what was going on with my ankle and what options I had to make it better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 27, 2023
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Patient care is top priority
In my life, I have never met a doctor like Dr. Montes, who takes the time to explain exactly what is going on. Dr. Montes is extremely knowledgeable and yet finds a way to bring it down to the patient's level of understanding. She is compassionate and cares deeply about pain management, short and long-term healing processes, and contingency plans. She is also very upbeat and you leave the office feeling like everything will be just fine.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph Bryski – Sep 26, 2023
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Would recommend her to anyone.
Listens carefully. Offers all options. Explains the good and bad of each option. Great bedside manner! Very straightforward. Explains each step in the process.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2023
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Very caring and compassionate doctor.
She takes a real interest in your healing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 19, 2023
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Forgotten in exam room
I checked in for an 8:30 am appointment. Within 5-10 minutes I was taken back to an exam room. I waited for and long time and eventually dozed off. I woke up and went to the door and asked a young man what time it was. To my surprise, it was around 10 am. He told me I would be next. No one notified me if there was a delay or what the problem was. I didn't even get an apology. I said I had better things to do with my time and left. A couple of days later, I called to speak with the office manager to make sure I was not billed for the non-appointment. The receptionist transferred me to her phone - just got a voice mail. I decided to call back later in the morning. The second time that morning, I called and was informed that the office manager would not be in the office until 2 pm. Time to look for a better run office.
What went well
No results
What could be improved
No results
Helpful
Poorly run office – Oct 03, 2022
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Definitivamente lo mejor que me pudo pasar fue conocer a la Doctora Montes una extraordinaria persona.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dagoberto Figueroa – Aug 25, 2022
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About Me

biography

Dr. Socorro Montes, DPM is a podiatry specialist in Phoenix, AZ. She is affiliated with Banner Thunderbird Medical Center.
  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

Office1701 E Thomas Rd Ste 201 Phoenix, AZ 85016
1

Practice

Desert Foot & Ankle P C15601 N 28th Ave Ste 102 Phoenix, AZ 85053
2
Svetlana Pedenko MD PC1520 S Dobson Rd Ste 307 Mesa, AZ 85202
3

Affiliated Hospitals

  • Banner Thunderbird Medical Center

    5555 W Thunderbird Rd
    Glendale, AZ 85306
    Recipient of 19
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality