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Dr. Stacey Gray, MD

Dr. Stacey Gray, MD

Ear, Nose, and Throat*

Dr. Stacey Gray, MD is a head & neck surgery otolaryngologist in Boston, MA. She is affiliated with medical facilities such as Massachusetts General Hospital and Wentworth-Douglass Hospital. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 34 reviews 4.3 Star Rating (34 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available

Dr. Gray is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Gray specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Gray's Reviews

Likelihood to recommend Dr. Gray

4.3

34 ratings, 26 with a written review
5 Star
79%
79%
4 Star
0%
0%
3 Star
6%
6%
2 Star
0%
0%
1 Star
15%
15%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 15, 2024
Dr. Gray's Reply –
Thank you so much for the positive review!
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret Weir – Apr 22, 2024
Hi Margaret, thank you so much for the...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Oct 18, 2022
Thank you for taking the time to provide a...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
dave jelladian – Oct 13, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alan – Jul 23, 2022
Hi Alan, thank you for your praise and kind...Read More
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What went well
No results
What could be improved
No results
Helpful
Don Kelley – Nov 10, 2021
Hi Don, thank you for your kind words and this...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 person found this helpful
Helpful
Itika Garg – Oct 27, 2021
Hi Itika, we are happy to hear that you have...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill R. – Sep 14, 2021
Hi Bill, thank you for taking the time to share...Read More
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What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
5 people found this helpful
Helpful
Peter C – Jul 02, 2021
Dear Peter C, we are sorry to hear about your...Read More
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judi Ferri – Jun 29, 2021
Hi Judi, thank you for taking the time to leave a...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rosalie DeHart – May 05, 2021
Hi Rosalie, thank you so much for your high...Read More
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What went well
No results
What could be improved
No results
Helpful
Robert R. Tosca – Jan 26, 2021
Hi Robert, thank you for praise and kind comments...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 12, 2021
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 25, 2020
Thank you for this great review of Dr. Gray!...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Liz – Sep 10, 2020
Hi Liz, thank you for sharing this kind review of...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Thomas B – Sep 08, 2020
Thomas, thank you so much for sharing this great...Read More
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
C. L. Dionne – Sep 08, 2020
CL, thank you so much for sharing your story and...Read More
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Feb 27, 2020
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Cambridge, MA – Apr 12, 2017
×Post a ResponseAre you Dr. Stacey Gray, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Grafton, MA – Mar 01, 2017
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Leave a review

How was your experience with Dr. Gray?

About Me

care philosophy

Dr. Stacey Gray is a fellowship-trained rhinologist and sinus specialist at Mass. Eye and Ear. She offers treatment for sinus conditions and skull base surgery.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Otolaryngology

    Fellowship Hospital
  • Mass Gen Hospital

    Residency Hospital
  • Massachusetts General Hospital

    Internship Hospital
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Gray is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Practice

    Office243 Charles St Fl 9 Boston, MA 02114
    2

    Affiliated Hospitals

    • Massachusetts General Hospital

      55 Fruit St
      Boston, MA 02114
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      86%
      Patients would recommend the hospital to friends and family

      21% higher than the national average

      View all patient feedback
    • Brigham and Women's Hospital

      75 Francis St
      Boston, MA 02115
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      84%
      Patients said that nurses always listened to them and explained things well

      9% higher than the national average

      View all patient feedback
    • Newton-Wellesley Hospital

      2014 Washington St
      Newton, MA 02462
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      83%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality