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Dr. Stephen Buchanan, MD

Dr. Stephen Buchanan, MD

Family Medicine*
20+ years of experience

Dr. Stephen Buchanan, MD is a family medicine physician in Framingham, MA and has over 20 years of experience in the medical field. He graduated from University of Massachusetts Chan Medical School in 2000. He is affiliated with Metrowest Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 23 reviews 4.2 Star Rating (23 reviews)

Practice

571 Union Ave Fl 1 Framingham, MA 01702
Telehealth available
Patient Favorite Award

Dr. Buchanan is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Buchanan's Reviews

Likelihood to recommend Dr. Buchanan

4.2
23 ratings, 11 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
17%
17%

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Best MD I have ever had. Dr. Buchanan is everything an MD should be and more.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ray Phillips – Mar 21, 2024
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Mediocre at Best
If you are looking for a Dr that doesn’t even know you after 10+ years and keeps his back to you when speaking then you have found him. Zero empathy or compassion. Gives you the feeling he could care less.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 20, 2022
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Dr. Buchanan is by far the BEST, most responsive, caring MD and I am so grateful for the care he gave my college age daughter.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janine Groman – May 11, 2021
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I truly am so very happy with my PCP Dr. Stephen Buchanan. He is kind, knowledgeable and treats me with great respect. He always answers all my questions and is very caring with doing my exams. I could not be happier with my PCP. My kids have leaned on me to change to my Mother's PCP but this will never happen. My doctor is perfect for me. Truly I feel fortunate to have him as my PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia R. Nutting. RN, MSN, FNP-C – Mar 10, 2021
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I love to give negative 5 if that was an option. WORST ever. My family had been Dr. Buchanan's patients since 2009. Every time we had specific health concerns, he constantly and repeatedly mentioned one phrase 'you are not going to die of headache or sinus infection or fever....'. We were forcing ourselves to believe that he tried to be funny (of course not!) and we were tolerating as we were so used to his comments. We have great respect for medical professionals. But when I was concerned about returning to work, I asked if my past sinus infections could be a reason not to return to work, he again repeated 5 times in 3 minutes timeframe that I was not going to die of COVID19 given my age and other factors and didn't discuss physical. It clearly indicated his lack of empathy and care. He was also not culturally sensitive repeatedly talking about death especially during this period. I am ashamed of myself for being very tolerant with him and would never ever recommend him to anyone.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Aug 26, 2020
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Has been my doctor for the last 13 years and I’m very happy with his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Wendy Kehoe – Aug 05, 2020
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Caring! Good listener, wise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 09, 2020
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I have been going to Dr. Buchanan for 10 years or so now...Don’t pay any attention to the rediculous 1 star reviews he has. He is the best doctor I have ever been to. He is honest about everything and always takes time to listen. If he isn’t sure about a concern he will research it or send you to a specialist! He has told me honestly that some meds work and some don’t and it’s all trial and error which is true! He is attentive to my care and always follows up. I would never go to anyone else and my whole family goes to him too! Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Beth M – Nov 08, 2019
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I have been going to Dr. Buchanan for about 15 years. I am always impressed by the time and care he takes with me and genuine concern. He provides excellent advice and I very much like his approach. I recommend Dr. Buchanan with enthusiasm and without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Tom H in Ashland Mass – Oct 18, 2016
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My elderly mother is a patient of Dr. Buchanan's and we couldn't ask for a better doctor. He is compassionate, explains things in a way that is easy to understand, and includes us in the decision making process.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Mark Yerkes in Natick, MA – May 31, 2016
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One of the worst doctors ever! Most of his advice is close to useless & seems to be serving his and his clinic's interest in some way. He gains from sickness and does not believe in prevention or being proactive. A doctor who thinks premature greying of hair is normal, does not consider recommended Vitamins/minerals (including Hb) to be important, recommends unsolicited tests, loves steroids is very dangerous. I cancelled my partner's preventive check with him. His smooth talk can fool you.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Framingham, MA – May 25, 2016
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About Me

biography

Dr. Buchanan originally intended to practice medicine in a third world country so that he could make a big impact on people's lives. When having kids tempered his travel plans, Steve realized that he could be just as useful at home in the U.S....read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston Medical Center

    Residency Hospital
  • University Of Massachusetts Chan Medical School

    Medical School, 2000
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Mandarin

Patient Favorite Award

Dr. Buchanan is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office571 Union Ave Fl 1 Framingham, MA 01702
    1
    Office171 Main St Ste 203B Ashland, MA 01721
    2
    Charles River Medical Associates PC600 Worcester Rd Framingham, MA 01702
    3

    Affiliated Hospitals

    • Metrowest Medical Center

      115 Lincoln St
      Framingham, MA 01702
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      70%
      Patients said that doctors always listened to them and explained things well

      6% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality