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Dr. Stephen Delapp, MD

Dr. Stephen Delapp, MD

Family Medicine*

Dr. Stephen Delapp, MD is a family medicine physician in Byron Center, MI. He is affiliated with Trinity Health Grand Rapids Hospital. He is accepting new patients.

3.9 Star Rating
Based on 22 reviews 3.9 Star Rating (22 reviews)

Practice

2373 64th St SW Ste 1300 Byron Center, MI 49315

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Dr. Delapp's Reviews

Likelihood to recommend Dr. Delapp

3.9
22 ratings, 4 with a written review
5 star
68%
68%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
23%
23%

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Very poor service and staff
Nurses and staff are just putting in their time to collect a paycheck. Rude, untrained, unprofessional and unhelpful. Have had this experience multiple times over the years. Once, I tried to respectfully complain to a staff member. Unbelieveably, she responded by telling me that 'Maybe you would be better off going somewhere else.' I have decided to take her advice.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Michael – Mar 07, 2024
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Listens, Diagnoses, Recommends
As always, Dr. DeLapp listens to what the patient has to say and follows through with appropriate actions and recommendations. My wife and I are happy we made the move to his care some 5 years ago.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jon P Nichols – Nov 30, 2022
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Dr. Delapp not only does a great job of treating, but he actually takes time to listen to your concerns and explains all the details of what he recommends. A patient who is educated and is provided all the tools necessary will make the best decisions towards their health. I feel that Dr. Delapp gives all of this and more.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rich in Grand Rapids, MI – Nov 14, 2016
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If it wasn't for Dr. Delapp and listening to me as a patient... I would not of found out I have Thyroid Cancer. He found it when no one else would listen. My blood tests came back fine but when he felt my neck he sent me in for an ultra sound. The ultra sound confirmed I had nodules on my thyroid and I had to have a biopsy. Once I had my thyroid removed it had spread to my lymph nodes already so If he wouldn't of found it when he did, who knows where it would have spread =(
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Amy in Byron Center, MI – May 10, 2016
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About Me

biography

Dr. Stephen Delapp, MD is a family medicine physician in Byron Center, MI. He is affiliated with Trinity Health Grand Rapids Hospital. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

1

Practice

Saint Mary's Health Services200 Jefferson Ave SE Grand Rapids, MI 49503
2

Practice

Saint Mary's Hospital250 Cherry St SE Grand Rapids, MI 49503
3

Practice

Office220 Cherry St SE Grand Rapids, MI 49503
4

Affiliated Hospitals

  • Trinity Health Grand Rapids Hospital

    200 Jefferson Ave SE
    Grand Rapids, MI 49503
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality