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Dr. Stephen Sims, MD

Dr. Stephen Sims, MD

Family Medicine*
35+ years of experience

Dr. Stephen Sims, MD is a family medicine physician in Mountain View, CA and has over 35 years of experience in the medical field. He graduated from State University of New York Downstate Health Sciences University College of Medicine in 1989. He is affiliated with El Camino Hospital. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 24 reviews 3.8 Star Rating (24 reviews)

Practice

525 South Dr Ste 107 Mountain View, CA 94040
Telehealth available

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Dr. Sims' Reviews

Likelihood to recommend Dr. Sims

3.8
24 ratings, 13 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
4%
4%
2 star
0%
0%
1 star
29%
29%

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Dr. Sims is great, but terrible staff.
Dr. Sims is great, however, dealing with his front desk staff is a nightmare. Marie at the front desk implied I was laying about a prescription refill; 'I don't know who is lying, you or the pharmacy.' Extremely rude. The PA Courtney is also not great and not very personable.I know Dr. Sims well and he is a great guy, but the staff he surrounds himself with make the experience awful for the patient. I regretfully am going to have to look elsewhere for my care.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Mar 18, 2025
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Caring, thoughtful, thorough
I was referred to Dr. Sims, and best decision I ever made. He is on top of his game and all research. His referrals to specialists are easy and the specialists quickly diagnosed a health problem I have that no other doctor cared enough to dig into. I am grateful for Dr. Sims and his amazing office staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 23, 2023
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I scheduled an appointment for a refill on antidepressants but instead he decides that adderall is the better solution. After a couple months of taking it, I started to abuse it and when I went to him for help and how to taper down he pretty much left me on my own. Told me I should just sleep off the week, but how can I do that when I have work and other things that need to be completed during the day.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Dec 03, 2020
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Dr. Simms has been my Dr. for many years. He is very caring and explains every thing. He is the best Dr. I have ever had. Would refer him to all my friends and family. I do have to drive a bit far but it is worth it. Very happy with Doctor and amazing staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth Soldano – Jul 11, 2020
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Dr.Sims is a wonderful careing man.He has helped me through some very hard times.He is so kind and truly cares about you.l wouldn't go to any other Dr. I've never been treated so well by him and his fantastis staff. If you're looking for a new Dr. consider yourself extremely lucky to get him. My name is Judy Tanner.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 27, 2019
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I have been in Dr. Sim's care for almost 10 years. I have always had a good experience partnering with him in the management of a complex disease. He has helped me to optimize my health during this time. He does an excellent job staying up to date on current research, and is open to discussing this in detail with patients. He takes his time and is very thoughtful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 26, 2019
Dr. Sims' Reply –
Thank you so much for the amazing review!
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Exc[ellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 23, 2019
Dr. Sims' Reply –
Thank you so much for the review!
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very professional, knowledgeable. comfortable
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric Neumann in Los Altos, CA – Feb 17, 2019
Dr. Sims' Reply –
Thank you so much for the kind words!
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Dr Stephen Sims is probably the most compassionate and knowledgeable family doctor in the Bay Area. From the latest medical studies, to the top specialists referrals, Dr Sims finds answers and solutions. His “team” approach to medicine is unmatched. Dr Sims focuses on total wellness, mind body and spirit. I travel from another state to keep Dr Sims as my primary care physician. A super high recommend here! He has called me with test results, long after the office closed...follow up unmatched.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Lehr in Las Vegas , NV – Feb 17, 2019
Dr. Sims' Reply –
Thank you so much for the amazing review!
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Dr. Sims reminds me of how things were in the good old days. It would not surprise me if Dr. Sims made house calls. I have received guidance and advice from him late into the evening, long after most doctors have gone home. He works tirelessly and genuinely cares about his patients health and concerns. The facility is top notch. Clean and well maintained. I would also like to compliment his staff. They have been very patient with me even though at times I may not have deserved it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
San Jose – Nov 07, 2017
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Dr Sims is knowledgeable and friendly. His staff makes an effort to remember you. However, he runs late. I always make an effort to be early to my appointments, however, he has been 30 minutes behind or so every time I come and I find this aspect disappointing.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
Helpful
Mountain View, CA – Mar 24, 2017
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It's been a full week trying to find a really good family doctor for my daughter and I. Today, I took my daughter to be seen by Dr. Sims. It was our first time and he was so caring, thorough with her symptom (ear infection) and he even took the time, to see me for my burn injury. I was very pleased with him and his staff was so friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gilroy, CA – Mar 10, 2017
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Dr. Sims is an awesome diagnostician and he has a fantastic bedside manner. I am not kidding when I say that he is the best doctor I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael Aday in sunnyvale, ca – Jan 18, 2016
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About Me

care philosophy

Dr. Stephen J. Sims, Cogent Family Healthcare is a full spectrum family healthcare practice dedicated to delivering cutting edge diagnostic, treatment and preventative care to all family members.  We deliver top-quality, compassionate care...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Presby Intercomm Hosp-usc School Of Medicine

    Internship Hospital, 1997
  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 1989
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Cesar R. Molina MD Inc.525 South Dr Ste 107 Mountain View, CA 94040
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