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Dr. Steven Smith, MD

Dr. Steven Smith, MD

Orthopedic Surgery*
40+ years of experience

Dr. Steven Smith, MD is an orthopedic surgeon in Santa Rosa, CA and has over 40 years of experience in the medical field. Dr. Smith has extensive experience in Knee & Lower Limb Surgery. He graduated from Washington University in 1980. He is affiliated with medical facilities such as Providence Santa Rosa Memorial Hospital and Petaluma Valley Hospital. He is accepting new patients.

4 Star Rating
Based on 41 reviews 4 Star Rating (41 reviews)

Providence Medical Group Santa Rosa - Orthopedics

121 Sotoyome St Ste 101 Santa Rosa, CA 95405

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.0
41 ratings, 10 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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Denied Referral on False Pretense
This was actually one of the worst cases of medical gaslighting I have ever experienced. Because my referral indicated that I also experience tendonitis and am seeing a rheumatologist, my referral was denied. I have previously been diagnosed with hip dysplasia, by an orthopedic surgeon at Kaiser, and this was indicated in the referral. The receptionist told me 'well you know the hip dysplasia could be caused by something rheumatologic.' Pretty sure that's not how congenital hip dysplasia works! Absolutely unbelievable but glad I found out his character sooner rather than later! Medical gaslighting is a bad look my guy! Would give zero stars if it would let me!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 03, 2024
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I’ve had 2 hip replacement surgery by Dr. Steven Smith !! Both experiences went fantastically !!! Dr. Smith is smart, straight forward with a kind manner about him and extremely easy to talk to !!! He’s informative and never rushed but rather gives you time to have all your questions answered !!! He came to visit me but not only to check on me BUT, he took the time to see how I was walking and walked me down the hall !! I can’t say enough about this wonderful doctor !! Sadly my knees are probably next and I’ll definitely be going back to him !!! Absolutely would not trust any other Orthopedic doctor !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Candace Hundley – Apr 04, 2021
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I had the pleasure of meeting Dr. Smith today. He has great bedside manner and very knowledgeable. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deborah Evans in Willits , CA – Jul 11, 2018
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From the moment I checked in for my appointment, I was met with courtesy from a friendly staff. And what can I say about Dr. Smith? He was kind, knowledgable, efficient and, best of all, helped a knee problem that has been bothering me for months. I would highly recommend Dr. Smith!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rosella Rhine in Santa Rosa, CA – Feb 01, 2018
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Dr. Smith is the finest orthopedic surgeon I can imagine. It's been almost six months since the last of my two hips were replaced by him. I've transformed in this last year from someone who could barely walk to a person without any joint pain or ill effects whatsoever. I'm like new. Moreover, Dr. Smith takes exceptional time with and interest in his patients, is immensely informative, extremely caring—and really, really, really skilled at his profession. I can't recommend him highly enough!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Paul Potocky in Spokane, WA – Aug 16, 2017
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Dr. Smith has done two knee replacements for me and two for my husband-- and a hip replacement for my husband, too. We wouldn't think of going to anyone else. If you want THE BEST look no further. I have had surgical nurses tell me that he's one of the best orthopedic surgeons they have ever seen. I would trust this man with my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Santa Rosa, CA – May 16, 2017
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I had my 1st appointment scheduled today w/ Dr. Smith. Am very new to this area and got lost on my way there. I called to notify I was having problems. I was 15 minutes for the 2:00 appointment time but according to the middle aged officious woman at the desk, with a clear dose of arrogance, informed me I was too late and would have to be rescheduled because I showed up too late for her paperwork...as though I did it on purpose. Stay away from this place. Arrogance is what they serve.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Mary D. in Rohnert Park, CA – Jan 24, 2017
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replaced my right knee
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bill in Santa Rosa, CA – Nov 19, 2016
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Dr. Smith explained everything in detail in regards to my knee surgery. He even sat down and talked to my wife after the surgery and explained everything to her. Fantastic doctor!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dominic Nicholson in Lakeport, CA – Nov 02, 2016
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Dr Smith and Tori are fantastic. My knee feels better than it has in years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Feb 03, 2016
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About Me

biography

Dr. Steven Smith, MD is an orthopedic surgeon in Santa Rosa, CA and has over 40 years of experience in the medical field. Dr. Smith has extensive experience in Knee & Lower Limb Surgery. He graduated from Washington University in 1980. He is affiliated...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University

    Medical School, 1980
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Providence Medical Group Santa Rosa - Orthopedics

Providence Medical Group Santa Rosa - Orthopedics121 Sotoyome St Ste 101 Santa Rosa, CA 95405
1

Affiliated Hospitals

  • Healdsburg Hospital

    1375 University St
    Healdsburg, CA 95448

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    3% lower than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • Providence Santa Rosa Memorial Hospital

    1165 Montgomery Dr
    Santa Rosa, CA 95405
    Recipient of 11
    hospital awards

    Surgical Care Excellence Award™ (2024, 2023)

    Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

    Orthopedic Surgery Excellence Award™ (2023)

    Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Petaluma Valley Hospital

    400 N McDowell Blvd
    Petaluma, CA 94954

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
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