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Dr. Sue Nagpal, MD

Dr. Sue Nagpal, MD

Pediatrics*

Dr. Sue Nagpal, MD is a pediatrician in Joliet, IL. She is accepting new patients.

2.1 Star Rating
Based on 25 reviews 2.1 Star Rating (25 reviews)

Practice

815 Nlarkinave Joliet, IL 60435

At a Glance

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Dr. Nagpal's Reviews

Likelihood to recommend Dr. Nagpal

2.1
25 ratings, 13 with a written review
5 star
24%
24%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
68%
68%

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My family and I have gone to her for years and she is the only doctor that has seen my kids. She has closed her practice at this location and did not leave a forwarding address or phone number and we were not contacted about this and now we have no medical records. Has anyone heard anything? She was a good doctor and you could walk in and get your refills quickly.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
HMC – Oct 21, 2021
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In the past I would say great and now with covid its hard to get anybody to answer the phone and online it says their opened. Ive been calling for over 4 days now. My daughter needs to be up to date with her shots before the new school year starts and the first two times I called the phone was off the hook. Im trying to get this over with. If not I'll go somewhere else.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jun 01, 2021
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Went in for check up
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 17, 2021
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Great! Love her
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Aug 15, 2020
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The office looks like it has not been updated since the 70's and not cleaned in last year. She has patient records stacked on a desk in her office not in a locked fire safe cabinet. The medical equipment is also from the 70's. How can you say you treat pediatrics but don't have the proper equipment? Her bedside manner the absolute worse. She has no knowledge of how to treat children. And absolutely no patience for them. I WOULD NOT recommend to this "doctor" to anyone she is HORRIBLE. Zero *'s
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Rita in Joliet, IL – Feb 28, 2019
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MY son had been hit by a car,injured his leg , but no broken bones per hospital xray. but referred to her for follow up. She didnt even look at his leg. Called me his mother in to her office after he left the office to talk to me didnt even have his permission to do so, he is an adult and she violated his confidentialy rights. she didnt make any kind of referrals. He followed up himself with another doctor and had he has a fx tibial pleateau as well as a nerve injury. Awful MD.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
IL – Dec 08, 2018
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Couldn't care less about her patients. Very judgemental and unprofessional. Will literally tell you that you're wrong when attempting to tell her your medical problems and needs. Also told me and my husband we were irresponsible for getting pregnant because I have a history of anxiety and depression.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Joliet, IL – Oct 25, 2018
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I think sshe paid for her license instead of going to school, said i have asthma when actually its strep throat, even in strep throat, she prescribes me allergy medicine, that did NOTHING and for asthma an inhaler, also didnt work
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jul 25, 2018
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Been going to her for years for the convenience. Please try to avoid for anything other than a common cold if you value your health. Not respectful of patients in the least bit.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
San Jose, CA – Feb 12, 2017
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Very unorganize & gives wrong information My son needed a MRI done waited 2 weeks for her to get authorization from my insurance this ding bat says she forgot. Waited 2 more weeks she says she's waiting on the insurance co. I call my insurance co the authorization was denied because the idiot Dr didn't tell them why the MRI was needed. Then the idiot receptionists of hers calls me LIES & says authorization was not approved because my son didn't qualify, not knowing I spoke with my insurance co.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Katrina in Chicago, IL – Dec 29, 2016
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I went there knowing I had a UTI and she misdiagnosed me, told me everything was fine, I ended up in the emergency room a day later.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mrs.B in Shorewood, IL – Jun 13, 2016
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This doctor was very discouraging told me I would not be successful trying to lose weight without surgery. Kept trying to push bariatric surgery as the only weight loss solution. I actual left the offices and sat in my office and cried.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Joliet, IL – May 17, 2016
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First time visit. Insisted my co-pay was 50, and its 30. Called my insurance and had to put on speaker to show that it was 30. Fine no big deal. Asked me to pay before we proceeded (after nurse took my info and blood pressure and 30 min wait), turns out they only take cash! No sign or no warning before wasting my time.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Luis in Joliet, il – Apr 06, 2016
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About Me

biography

Dr. Sue Nagpal, MD is a pediatrician in Joliet, IL. She is accepting new patients.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office815 Nlarkinave Joliet, IL 60435
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