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Dr. Susan Arceneaux, MD

Dr. Susan Arceneaux, MD

Physical Medicine & Rehabilitation*
35+ years of experience

Dr. Susan Arceneaux, MD is a physical medicine & rehabilitation physician in Chippewa Lake, OH and has over 35 years of experience in the medical field. She graduated from Dartmouth College in 1988. She is affiliated with medical facilities Southwest General Health Center and Medina Hospital. She is accepting telehealth appointments.

2.7 Star Rating
Based on 24 reviews 2.7 Star Rating (24 reviews)

Practice

597 Lake Rd Chippewa Lake, OH 44215
Telehealth available

Make an Appointment

(330) 760-4776

At a Glance

  • Area of Expertise
    Dr. Arceneaux specializes in the area of Physical Medicine & Rehabilitation. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Arceneaux's Reviews

Likelihood to recommend Dr. Arceneaux

2.7
24 ratings, 12 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
4%
4%
2 star
8%
8%
1 star
50%
50%

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Very thoughtful
She is the best doctor I have ever had. Been seeing her for almost 10 years she is very thorough and thoughtful. She can be strict and by the book, as long as you aren't doing things you shouldn't be doing she is a good doctor and will do right by you. Wait times have been a little long before but is from she is very thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Beth – Nov 08, 2024
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Rude unprofessional joke of a doctor. More worried about being a know it all and accusations and presumptions without merit or fact. I can’t wait to report her to anyone who will listen. I wouldn’t take a sick animal to see her. When people are coming to you for help and you treat them like they are a criminal or that it’s their fault there is a problem. If you don’t like being a doctor and can’t treat people with respect maybe it’s time to find a new job. Uncaring unprofessional rude and incompetent doctor
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 22, 2020
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Horrible doctor. The worst I have seen in 30 years. She lives to have you over a barrel. DO NOT SEE HER AS YOUR DOCTOR. As bad as this is you are better going to the street. She is THAT bad.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Ray Kotabish in Creston , OH – May 12, 2018
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This Dr is ridiculous and rude. She's a judgemental Dr that doesn't seem to care or want to help. If you are planning on scheduling, I wouldn't even think twice about going to this place. Think smart!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
AB in Cleveland – Mar 18, 2018
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This place is just awful! You literally sit in her office for 8 hours! Don’t schedule a patient every half hour & make them sit!! People have jobs & lives to live!! This is unbelievable.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Rittman Ohio – Feb 03, 2018
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Awful. I've been waiting for 3 hours.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jan 19, 2018
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I find Dr arceneaux a refreshing breath of air! She is an amazing doc who cares. Yes you will be there for a few hours but that is because she treats every patient with the same care and respect! Betty is also amazing! I'm not crazy about the receptionist at all! But everyone else is wonderful! Go there willing to put in the work or don't bother. Dr arceneaux will treat you with the amount of respect you treat her and yourself with. She won't care if you don't! Pills don't fix the problem u do!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Tammy C. in Barberton, OH – Aug 13, 2017
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This Dr. Is a JOKE!! Don't waste your time!! 2 hour wait!! She wouldn't help me and wouldn't tell me why!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Cuyahoga Falls, OH – Feb 23, 2017
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Her staff is amazing. Her one receptionist does the billing, scheduling, customer service,really she does about 3 people's jobs by herself, then she does half of the doctor's work! Dr. Arceneaux has been rude, she's made very odd judgemental comments, and has been known to punish patients by making them wait. Also, be prepared to give the doctor 6 hours each visit, due to her lack of computer skills. Her requirements were deemed unethical in a federal hearing.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
FreedomFromTheArceneaux in Akron, Ohio – Sep 20, 2016
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After reading such horrible reviews in regards to Dr. Arceneaux's staff I felt the TRUTH should be told. I don't particularly care for Dr. Arceneaux, but her nurse Tasha is absolutely amazing.what people don't understand is that she is the only employee in that office doing the job about 2 to 3 different people. I've sat& watched her be called names& be talked about badly with no one to take up for her. She does a GREAT job with awesome bedside manner! She is most definitely under appreciated!
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Medina, Oh – Aug 02, 2016
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Everytime I go I wait in the waiting for over 2 hrs then wait in the exam room for over an hour. Her staff is never the same and very inexperienced. They never fill out paperwork and fax or send it where it needs to go. You have a less than 50% chance they will even answer your call or even have an answering machine on let alone return a call
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Sherri in Port Clinton, OH – May 02, 2016
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Dr Arceneaux is really a brilliant Dr
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Cleveland, OH – Feb 28, 2016
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Know Before You Go

About Me

biography

Dr. Susan Arceneaux, MD is a physical medicine & rehabilitation physician in Chippewa Lake, OH and has over 35 years of experience in the medical field. She graduated from Dartmouth College in 1988. She is affiliated with medical facilities Southwest...read more

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dartmouth College

    Medical School, 1988
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
- 
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Susan Marie Arceneaux MD Inc597 Lake Rd Chippewa Lake, OH 44215
1

Practice

Susan Marie Arceneaux MD Inc805 E Washington St Ste 100 Medina, OH 44256
2

Affiliated Hospitals

  • Southwest General Health Center

    18697 Bagley Rd
    Middleburg Heights, OH 44130
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • Medina Hospital

    1000 E Washington St
    Medina, OH 44256
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality