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Dr. Susan Baker, MD

Dr. Susan Baker, MD

Rheumatology*
25+ years of experience

Dr. Susan Baker, MD is a rheumatologist in Beverly Hills, CA and has over 25 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1998. She is affiliated with medical facilities Cedars-Sinai Medical Center and Cedar City Hospital. She is accepting new patients.

3.4 Star Rating
Based on 20 reviews 3.4 Star Rating (20 reviews)

Practice

436 N Bedford Dr Ste 211 Beverly Hills, CA 90210

At a Glance

  • Areas of Expertise
    Dr. Baker specializes in the areas of Internal Medicine & Rheumatology. See board certifications
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Baker's Reviews

Likelihood to recommend Dr. Baker

3.4
20 ratings, 7 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Unresponsive office
unresponsive office does not return phone calls or followup when you have questions; max attitude; charges $150 to receive your own medical records.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Mar 14, 2025
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A valued colleague
I have referred patients to Dr Baker for many years and always found her to be both knowledgeable , professional and compassionate. My patients uniformly thank me for involving her in their care. Further, I have sought her medical advice personally and was very impressed
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Joe Sugerman MD – Dec 07, 2024
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Best rheumatologist in Beverly Hills
Dr. Susan Baker is my father's rheumatologist, and she has provided nothing but a great experience. Her vast knowledge and skill in both rheumatology and internal medicine have been invaluable for my dad's health.The thing that impresses me about Dr. Baker is her network of professional contacts within the field. In regard to a specialized cardiac problem my father was facing, she immediately referred us to a very brilliant and knowledgeable cardiologist. That sort of coordination between health care providers has really helped us.Dr. Baker takes the time to thoroughly explain my father's condition and treatment options so we were informed and comfortable with every step taken.Dr. Baker is attentive, sensitive, and genuinely concerned about the welfare of her patients, and this has greatly enhanced my father's quality of life. We are truly appreciative of her care and highly recommend her for anyone in need of a knowledgeable, yet caring physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bella – Nov 24, 2024
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WORST DOCTOR!!! Zero Star Review!
Wouldn’t even schedule me a Telehealth, made me suffer, left me untreated whilst my Covid turned into an ear infection then pneumonia! All while I shoveled thousands of dollars to her out of pocket for her 1500 annual, 500 for a visit, 299 for a nasal swab…etc.. only to find when I asked for my personal records so I could leave and go to a real doctor she wanted to charged me a 150 fee for my own records! SCAM!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Horrible Doctor! – Jun 28, 2024
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Scam
Thousands of dollars on joining fees only to be treated so horribly when you need a doctor. This is why making clients pay hundreds up front before you have even met the doctor is a bad system. Never again. Almost killed me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 07, 2023
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Phenomenal Rheumatologist
Phenomenal rheumatologist, Dr. Susan Baker has been treating for over 13 years. I suffer from severe rheumatoid arthritis and her deep understanding of the disease kept me at bay with the burden and trajectory of multimorbidity in rheumatoid arthritis. I am thankful and appreciative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 23, 2022
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I'm a huge fan of Dr. Susan Baker. She's treated me for at least 12 years (I have lupus) and is always kind, compassionate, and spends the necessary time to understand my medical issues to find the best possible solution. She has wonderful "bedside manner". Her staff is excellent and it's a very well run office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Los Angeles, CA – Aug 23, 2017
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About Me

biography

Dr. Susan Baker, MD is a rheumatologist in Beverly Hills, CA and has over 25 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1998. She is affiliated with medical facilities Cedars-Sinai Medical Center and Cedar City Hospital. She is accepting new patients.
  • Rheumatology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Fellowship Hospital, 2003
  • Rosalind Franklin University Chicago Medical School

    Medical School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
Rheumatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Susan A Baker MD Inc.436 N Bedford Dr Ste 211 Beverly Hills, CA 90210
1

Affiliated Hospitals

  • Cedar City Hospital

    1303 N Main St
    Cedar City, UT 84721
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Cedars-Sinai Medical Center

    8700 Beverly Blvd
    West Hollywood, CA 90048
    Recipient of 37
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients would recommend the hospital to friends and family

    14% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality