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Dr. Susan Dean, MD

Dr. Susan Dean, MD

Cosmetic, Plastic & Reconstructive Surgery*
35+ years of experience

Dr. Susan Dean, MD is a plastic surgeon in Palmer, AK and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF CINCINNATI / MEDICAL CENTER in 1985. She is affiliated with medical facilities Novant Health New Hanover Regional Medical Center and J Arthur Dosher Memorial Hospital. She is accepting new patients.

3.7 Star Rating
Based on 19 reviews 3.7 Star Rating (19 reviews)

Practice

2490 S Woodworth Loop Ste 310 Palmer, AK 99645

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Dr. Dean's Reviews

Likelihood to recommend Dr. Dean

3.7
19 ratings, 7 with a written review
5 star
63%
63%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
32%
32%

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Dr Dean has the worst bedside manner and is one of the rudest Drs I've ever had the displeasure to deal with. She is condescending and lacks any shred of empathy. Steer clear!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 20, 2024
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Dr Dean was amazing from start to finish. I had my implants taken out last year and she was amazing; she explained every detail from start to finish so I knew exactly what to expect the entire way, which when you are having surgery is so important! The level of professionalism and care I received was top notch. Dr Dean is an amazing doctor and surgeon. I would highly recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Amy – Jan 08, 2020
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My experience with Dr. Dean was extremely positive. She is down-to-earth, as well as kind and compassionate. She understands that people sometimes have reservations about certain procedures, and she takes the time to answer all your questions. Dr. Dean provides all the information you need prior to making a decision about surgery. She is amazing at follow-ups afterward, and makes sure that the results are what was anticipated. I would recommend Dr. Dean to anyone who needs the kinds of services she and her staff provide, and I do so whenever possible. Dr. Dean cares about her patients, and it shows in every detail of her services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Debbie – Sep 04, 2019
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I’ve seen Dr. Dean for a few issues. She is very compassionate, intelligent, and goes above and beyond the call of duty. She is professional enough to refer out if she feels a different doctor is needed. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Wasilla , AK – Sep 11, 2018
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Dr Dean and her entire team are excellent. Friendly , knowledable and very professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cindy M in Wasilla, Alaska – Mar 26, 2018
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My experience was cricket awesome! Highly recommend her to friends and family and personnel were nice and friendly.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
A pleased patient in Wasilla – Nov 03, 2017
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Dr. Dean is a compassionate and loyal advocate for her patients. She is completely tenacious and full of zeal when it comes to her patients health. She was able to do what doctors have been trying to accomplish for years. I would trust her with my life, and I have. I can't say enough positive things about her, and she has a wonderful sense of humor on top of everything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Marissa J. in Wasilla, AK – Jan 09, 2017
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About Me

biography

Dr. Susan Dean, MD is a plastic surgeon in Palmer, AK and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF CINCINNATI / MEDICAL CENTER in 1985. She is affiliated with medical facilities Novant Health New Hanover...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Cincinnati / Medical Center

    Medical School, 1985
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mat-Su Plastic Surgery LLC2490 S Woodworth Loop Ste 310 Palmer, AK 99645
1

Practice

Dosher Memorial Hospital924 N Howe St Southport, NC 28461
2

Affiliated Hospitals

  • J Arthur Dosher Memorial Hospital

    924 N Howe St
    Southport, NC 28461

    How patients felt about the care they received at this hospital.

    83%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    81%
    Patients said they were given information about recovering at home

    7% lower than the national average

    View all patient feedback
  • Novant Health New Hanover Regional Medical Center

    2131 S 17th St
    Wilmington, NC 28401
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality