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Dr. Susan Federman, MD

Dr. Susan Federman, MD

Family Medicine*

Dr. Susan Federman, MD is a family medicine physician in Toledo, OH. She is affiliated with medical facilities such as Mercy Health-St. Vincent Medical Center and Fulton County Health Center. She is not accepting new patients.

3.9 Star Rating
Based on 29 reviews 3.9 Star Rating (29 reviews)

Practice

3425 Executive Pkwy Ste 117 Toledo, OH 43606
Telehealth available

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Dr. Federman's Reviews

Likelihood to recommend Dr. Federman

3.9
29 ratings, 7 with a written review
5 star
69%
69%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
24%
24%

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Hurt & Abandoned / Beware if Older Patient
A patient of Susan Federman for approx. 20 yrs., I have seen her a min. of every 6 mos. during that time. She has always taken very good care of me with any & all issues I have encountered. I felt we had a great relationship talking open & honestly about anything & finding humor with the same things affecting medical care in today's world. December 18, 2023, at 74, I received a certified letter from Susan Federman MD indicating the following: 'our physician/patient relationship is ineffective and I can no longer continue to provide services to you as your physician.' No warning; no negative encounters with doc or office staff & having a scheduled January 2024, appointment. I found myself being extremely hurt and then very abandoned. Dr. Federman has been my sole PCP since my moving to the area in 2000. At 74, I would've liked to have had continuity of care as I continue to age. And after a 20 year relationship, an explanation would have been nice. I have not changed, only got older!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 25, 2023
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fantastic Doctor.
Dr. Federman has always been a straight forward, open, honest and very thorough doctor. Her staff is always very prompt and attentive to patient needs. I cannot say enough with regards to the service and Dr. Federmans medical knowledge
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thelonious Heath – Dec 12, 2023
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Not a fan of Dr. Federman!!! Sorry guys. I found her to be extremely RUDE and arrogant!!! I went in for a sinus infection. After waiting 45 mins. in the exam was handed a box of Sudfed. Finally went to the E.R. with a 103 temp. where the the attending physician wrote a script for the appropriate antibiotic. My husband also went to her for a respiratory infection only to be treated for the symptoms and not the actual infection. Even the pharmacist commented on the course of treatment. I would STRONGLY STRONGLY recommended that one would do their research on Dr. Federman. Sometimes things are NOT as they appear!!! So many of the negative comments and post about the "beloved" doctor have been deleted!!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jun 10, 2020
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Very caring, extremely bright and knows what to do and where to send you to outstanding sub specialists when needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jun 27, 2018
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I have been a patient of Susan's for at least 20 years. She is caring and thorough. She goes beyond for you when it comes to the right treatment for you. You could not ask for a greater person than Susan for a doctor and advocate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Suzette in Toledo, OH – Apr 17, 2017
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I have been a patient of Dr. Federman's for over ten years. She has consistently demonstrated a genuine concern for my overall health and well-being. She has always been forthright and honest with her diagnoses and referrals, and is prompt with follow-up communications and care. Dr. Federman is always well-prepared for my visit, takes the necessary time to explain and clarify issues, and is an overall pleasure to deal with. I am very pleased to have Dr. Federman as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Jeffery J. in Toledo, OH – Feb 10, 2016
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Dr. Federman is [expletive deleted] awesome. She's personable, impressively responsive, very intelligent, and knows her stuff. (I was trained as a doc, so I know she knows her stuff.) If you want the sort of doc who will bend to your every whim and do stupid stuff like give you antibiotics for a virus, don't go see her. If you want a professional, extremely competent, excellent physician who occasionally swears at her computer, she is the doc for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Midwesterner in Toledo, OH – Jan 07, 2016
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About Me

care philosophy

I am devoted to the comprehensive health care of you and your family. I want to help you achieve optimal health through promoting a healthy lifestyle and disease prevention. I will care for you when you are sick and when you are well. You can count...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • W. W. Knight Family Medicine Center

    Residency Hospital
  • University Of Toledo College Of Medicine And Life Sciences

    Medical School
  • Toledo Hospital

    Internship Hospital, 1989
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

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Locations

Practice

Office3425 Executive Pkwy Ste 117 Toledo, OH 43606
1
Toledo Clinic Inc.4235 Secor Rd Toledo, OH 43623
2

Affiliated Hospitals

  • ProMedica Toledo Hospital

    1 Promedica Pkwy
    Toledo, OH 43606
    Recipient of 30
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Mercy Health-St. Vincent Medical Center

    2213 Cherry St
    Toledo, OH 43608
    Recipient of 19
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Fulton County Health Center

    725 S Shoop Ave
    Wauseon, OH 43567

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality