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Dr. Susan Hoffman, MD

Dr. Susan Hoffman, MD

Family Medicine*
35+ years of experience

Dr. Susan Hoffman, MD is a family medicine physician in King of Prussia, PA and has over 35 years of experience in the medical field. She graduated from Thomas Jefferson University in 1989. She is affiliated with medical facilities Hospital of the University of Pennsylvania and Paoli Hospital. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 47 reviews 2.8 Star Rating (47 reviews)

Practice

860 1st Ave Ste 4A King of Prussia, PA 19406
Telehealth available

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Dr. Hoffman's Reviews

Likelihood to recommend Dr. Hoffman

2.8
47 ratings, 14 with a written review
5 star
40%
40%
4 star
4%
4%
3 star
0%
0%
2 star
6%
6%
1 star
49%
49%

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I went to see Dr. Hoffman for my annual physical exam, I was billed for two visits, one for wellness and another one for diagnostic, just because the doctor asked me about my headache issue in the past.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Evelyn – Aug 11, 2021
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Dr. Hoffman looks like she's on her way out the door when she stops into your room. She pushes vitamins that line the waiting room, which are insanely expensive. She wants you to come in for a check up EVERY 3 MONTHS, which is unheard of, just to get YOUR copay. She withholds medication if you do not come in at the 3 month mark and does not tell you that she denied your refill. Or if you don't go for blood work during the midst of Coronavirus, you may be marked as non compliant. This money hungry doctor, who is also very out of touch with modern medicine, and her crony front desk staff are the most judgemental, rude, and out of touch people I have ever dealt with. I have worked in health care for over 10 years and have never experienced anything like this. DO NOT GO HERE! There are plenty of good doctors in the KOP area. Don't waste your time or money. You'll regret it. I assure you.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 22, 2020
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While her level of care was excellent, she is a very greedy doctor. Don’t ask questions during an annual preventive care visit or else she will charge you for a sick visit on top of it.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 06, 2020
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I have been going to Dr. Hoffman for many years. I consider her my ally and my resource for all things wellness. She really listens and really cares. I always feel appreciated and respected. I am so lucky to have her as my primary care physician.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 13, 2019
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Right wing fanatic, worst doctor ever
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 17, 2018
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I've never met a doctor who is obviously only practicing for the paycheck. She will nickle and dime you for everything, down to charging $5 to send prescriptions electronically to a pharmacy. She is currently sending me to collections for canceling an appointment. I made the appointment on a Friday at 4:00pm for the following Monday. I was no longer feeling ill and cancelled prior to the office opening on Monday. Her staff is unreasonable and RUDE!
What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Danielle in none – Aug 25, 2018
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Very friendly and attentive staff. Dr Hoffman was a pleasure to meet and very approachable. Excellent bedside manners.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
rob in Ardmore, PA – Jun 30, 2017
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My family and I have been patients of Dr Hoffman for 12 years. She is a thorough, compassionate, dedicated doctor. I feel fortunate to be under her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Malvern, PA – Feb 28, 2017
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Dr. Hoffman is the best Primary Care Physician I have ever had. She is thorough, has excellent listening skills and takes however much time is needed to assess your health and provide you with the information and care you need to get and/or stay healthy. Another thing I love about this practice is the support staff. They are caring and attentive, which is just so rare today. Think about it, when is the last time you had something good to say about your doctor's office staff? Go here!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tim P in East Norriton, PA – Jan 25, 2017
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We have been a patient of this practice for 8 years. We have 6 family members who also see Dr. Hoffmann. Being a nurse we can appreciate how thorough she is and she is always right about the diagnosis. We also appreciate her first line of defense is health and wellness. Everything she says about vitamins, especially D is supported in the literature. She does a terrific job with our teenagers. We love her staff and the office is always clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jennifer in Wayne PA – Sep 09, 2016
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Dr Hoffman is the most caring, considerate doctors I've ever found. I'm shocked to find people aren't gushing over her and her staff. I agree the vitamins are expensive-but she pushes them because they are better for you and far from comparable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Ann G in North Wales, PA – Jun 08, 2016
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Less then zero. My mother has been a patient with Dr Hoffman for almost 25 years. My mother almost died in December 2015, she was release from the hospital late January 2016. Oh not once did Hoffman go see her in the hospital. My mother was too weak to go to the office of The mighty Dr Hoffman, so we had to cancel few appt So she discharged her as patient in February 2016. Who wants that as a family doctor. Beware of that office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Lisa in King Of Prussia, PA – May 23, 2016
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She certainly has an agenda, she sells a lot of products and is a distributor for an expensive line of meal replacements and vitamins. Unsurprisingly she'll recommend that you need multiple vitamins and also at much higher levels than typically recommended. I don't mind that she wants expensive extra blood work done annually, but each time she'll say that it shows a vitamin deficiency and recommend more vitamins, but of course if you ask if there is a comparable drug store brand... No.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Feb 04, 2016
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went in for a physical and came out with a bill for 5 different dx codes. At the time I thought she was being a thorough doctor by asking questions, but came to find out that she was initiating questions so she could charge me money for the visit. I think that's horrible way to do business and gain trust from your patients. I will not be going back.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
John D in King of Prussia, PA – Dec 29, 2015
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About Me

biography

Dr. Susan Hoffman, MD is a family medicine physician in King of Prussia, PA and has over 35 years of experience in the medical field. She graduated from Thomas Jefferson University in 1989. She is affiliated with medical facilities Hospital of...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1989
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

S. Denise Hoffman M.D. Family Medicine860 1st Ave Ste 4A King of Prussia, PA 19406
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