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Dr. Susan King, MD

Dr. Susan King, MD

Ear, Nose, and Throat*

Dr. Susan King, MD is a head & neck surgery otolaryngologist in San Antonio, TX. Dr. King has extensive experience in Otologic Conditions & Procedures. She is affiliated with Methodist Children's Hospital. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 25 reviews 3.8 Star Rating (25 reviews)

Locations

Ear Medical Group

Ear Medical Group21 Spurs Ln Ste 100 San Antonio, TX 78240
1
Ear Medical Group745 W San Antonio Ave # 200 Boerne, TX 78006
2

Dr. King is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of ExpertiseDr. King specializes in the areas of Neurotology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More Otolaryngology (Ear, Nose & Throat) Specialists at Methodist Children's Hospital

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Dr. King's Reviews

Likelihood to recommend Dr. King

3.8
25 ratings, 12 with a written review
5 star
68%
68%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
28%
28%

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Poor
Dr King needs an inservice on post op pain management. She didn’t order anything for pain after my 3 hour extensive surgery and I was in lots of pain. She either doesn’t understand pain or just doesn’t care about her patients. Very disappointed that she left me in that kind of pain. There was way more to the story but this was my main beef with this Doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jul 24, 2024
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Office Staff Is Horrible
Dr. King's office staff is the worst. The office staff is, unfortunately, the face of Dr. King. Dr. King is a superb doctor, but her staff ruins her reputation.Whoever answered the phone ended up hanging up on my 91-year old mother. Unacceptable! Moreover, the office always cancels appointments made months ahead. If you're able to get an appointment. Great. But, if you do get an appointment, be prepared for the appointment to be canceled at the last minute.
What went well
  • Listened & answered questions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Jan 04, 2024
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Successful Treatment
Dr. King and team have been very helpful in stabilizing my condition.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 17, 2023
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Was referred by Dr. Gilbert Ruiz need to schedule an appointment The sooner the better i’m having a sleep apnea study and I am having bad migraines neck pain
What went well
  • Appointment scheduling
What could be improved
No results
2 others found this helpful
Helpful
R09-89 Venus hum – Jul 04, 2021
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I have been Dr King's patient for 7 months. She and Audrey are wonderful. Yesterday they saved me over $200 on an ear drop prescription. They knew the ear drops were expensive so they already had an alternative plan. I trust Dr. King's judgement!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan J. – Jul 30, 2020
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This doctor came highly recommended, but my first and final visit was like a chapter from the "Strange Case of Dr. Jekyll and Mr. Hyde." When she was alone in the exam room with me and the door was closed, she was a scowling, impatient bully. When the exam room door was open or her staff was in the room with us, she was a smiling, professional physician.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Aug 29, 2019
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My 82-year-old mother has been seeing Dr. King for several months. Dr. King is an excellent physician. She very down to earth and provides thorough explanations of test results in a manner easy to understand. Staff is friendly and courteous. We had to wait 1 hour & 30 minutes on her last visit, but this only happened once out of several visits. They were apologetic when I testily asked how much longer (after waiting for an hour already) & agreed to notify us of delays in advance in the future.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
KT – Feb 09, 2019
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I have received decent care here. I would like to highlight that this practice has an unadvertised rule that they will not transfer you among doctors. While a bit draconian, it is what it is. HOWEVER, that rule is not presented to incoming patients. In my case, I was referred to Dr. King, who had a long waiting list. I elected to see another doctor in the meantime. Now, I cannot see Dr. King for even a 15 minute consultation, unless I 'disenroll' by waiting 3 years.
What went well
No results
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Andrew H in San Antonio – Dec 04, 2018
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I have beven a patient of Dr King for over 8 or 9 rs now She diagnosed my Menierre's Disease after multiple miss diagnosis and Dr's telling me to go she mental health dr. She has treated with me with respect and allowed me to be part of treatment process. Her staff are a reflection for her, the best. I am so grateful for her managing my disease. I am able function better. Quality life so better. God bless you Dr. KING??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Teresa Odom in San Antonio, TX – Nov 05, 2017
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Dr. King was very knowledgeable and experienced with my hearing problem. She did a Ear Drum graft and after 6 weeks my hearing was back to 100% and able to continue with my job I’ve had for 37 years. I highly recommend Dr. King for any hearing problems. Sincerely MLM
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
MLM in San Antonio Tx – Oct 26, 2017
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Dr. King has been my doctor for +10 years. She's wonderful, and her PA's are awesome as well. She's extremely personable and very knowledgeable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
cbjohnson in San Antonio, TX – Dec 21, 2016
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Dr. King and the other staff are one of the best practices/medical offices I have been to throughout my various medical issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Jo Anne in San Antonio, TX – Jul 22, 2016
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About Me

care philosophy

Dr. King's practice focuses on disorders of the ear and related structures, particularly disorders of hearing and balance. She surgically treats tumors of the temporal bone, cranial nerves and the base of the skull. Her current interests care otoacoustic emissions and electrocochleography.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Neurosciences Institute / Ear Medical Group

    Fellowship Hospital
  • University Of Texas Health Science Center At San Antonio

    Residency Hospital
  • University Of Texas Health Science Center At San Antonio

    Internship Hospital
  • Creighton University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Neurotology
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. King is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Affiliated Hospitals

    • Methodist Children's Hospital

      7700 Floyd Curl Dr
      San Antonio, TX 78229
    Learn more about how Healthgrades measures Hospital Quality