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Dr. Susan Ladd-Snively, MD

Dr. Susan Ladd-Snively, MD

Family Medicine*
25+ years of experience

Dr. Susan Ladd-Snively, MD is a family medicine physician in Matthews, NC and has over 25 years of experience in the medical field. She graduated from Ohio State University College of Medicine in 1999. She is affiliated with Atrium Health Carolinas Medical Center. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 27 reviews 4 Star Rating (27 reviews)

Practice

1013 Chestnut Ln Ste 110 Matthews, NC 28104
Telehealth available

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Dr. Ladd-Snively's Reviews

Likelihood to recommend Dr. Ladd-Snively

4.0
27 ratings, 14 with a written review
5 star
70%
70%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
19%
19%

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She saved my life
I had a visit with Dr. Ladd and I randomly asked her about a fingernail that had been totally flat for quite a while. I didn't even expect an answer. She looked at it intently, asked me to jump on the exam table, listened to my heart & referred me to a cardiologist. I left heart arteries were 70% blocked and I needed a stent placed in my heart. Thank you, Dr. Ladd
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gloria Jones – Jul 12, 2023
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Amazing Doctor and Staff. Everyone seemed to really care and listens to what is going on in my life. I have never had anyway explain to me in such detail what was going on with me. The nurse got me first stick for my blood work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 17, 2020
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Doctor Ladd is a very special lady. Much less the most carrying doctor around. She has helped me for as long as I can remember. Hope she never quits. She needs to teach a class to all the doctors that just turn u into a number on there chart. The BEST
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Paul hudson – Feb 15, 2020
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Dr. Ladd spent plenty of time with me, was warm and caring and her staff was professional and organized. She referred me for a serious GI issue when my previous GP kept saying it was nothing and ignoring my symptoms and pleas that something was wrong.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Julie in Matthews – Jan 04, 2019
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Doctor Ladd-Snively treats you like family! Very knowledgeable, caring physician, she takes the time to talk with you and listen. I would highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Waxhaw, NC – Sep 26, 2018
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Dr. Ladd is one of the very few physicians who actually takes the time and listens to what you know about your own body. She’s a wonderful doctir.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Susan in Marshville, NC – Aug 17, 2018
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I had my first appointment with Dr. Ladd this week. She was thorough, kind and friendly. She took her time and explained meds and conditions. I would definitely recommend her to family and friends. As a matter of fact, I have already done both.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Indian Trail resident in Indian Trail, NC – Aug 11, 2018
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A very caring doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 18, 2018
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Tired of waiting for weeks to see your doctor,Call Dr. Susan Ladd-Snively office she can see you the same day you call. Dr. Ladd-Snively has practiced in the area for the past 16 years. Dr. Ladd is trustworthy,explains conditions in detail ,answer's all my questions. Dr. LAdd spent time with me and did not rush me out the door like a heard of cattle. This was impressive to me as a patient. Her staff makes you feel right at home, What a wonderful experience. I will refer all my friends to her
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan H. in MATTHEWS – Dec 15, 2017
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Want a physician that is trustworthy,explains your conditions in detail, takes time to answer all your questions, and does not rush you out the door, then call Dr. Susan Ladd-Snively. Her office staff is friendly,kind and makes you feel like you have seen them all your lives. What a beautiful office clean and refreshing.. Same day appointments . Call today for your appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Matthews, NC – Dec 15, 2017
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most caring doctor you will ever encounter. Smart. Caring. Listens to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Matthews, NC – Dec 15, 2017
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Horrible doctor, horrible bedside manner
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
erica in Charlotte, NC – Oct 22, 2017
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While I think she's a knowledgeable Doctor, I feel that her bedside manner could use improvement. She has no personality whatsoever and is rather abrasive with young patients. I honestly think she doesn't like children. This is surprising as she has pictures of her own children literally ALL OVER the walls of her exam room.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Indian Trail, NC – May 23, 2016
Dr. Ladd-Snively's Reply –
DR was not working at facility on this date
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I did not like that Dr. Ladd spent much of the time complaining about other patients (no HIPAA violation, just generalities) and the limitations of the computer system. It detracted from the focus on my issues and took up unnecessary time.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
6 others found this helpful
Helpful
Donna in Ft Mill, SC – Mar 01, 2016
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About Me

care philosophy

I provide the full scope of family practice care focusing on patient issues and  concerns. I strive to provide the most cost-effective care possible and try to educate my patients to make informed decisions in their own health care.

biography

Married, mother of 4 children with 15 years clinical experience in general family practice with a love for patients and their families. I truly love listening and getting to know my patients and have known most of them for my entire career. The...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Grant Medical Center

    Internship Hospital, 2002
  • Grant Family Prac

    Residency Hospital, 2002
  • Ohio State University College Of Medicine

    Medical School, 1999
  • Northwestern University

    Undergraduate School, 1993
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Chestnut Family Practice PLLC1013 Chestnut Ln Ste 110 Matthews, NC 28104
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