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Dr. Susan Mah, MD

Dr. Susan Mah, MD

Internal Medicine*
25+ years of experience

Dr. Susan Mah, MD is an internist in Daly City, CA and has over 25 years of experience in the medical field. She graduated from NEW YORK Medical College in 1999. She is affiliated with Kaiser Permanente South San Francisco Medical Center. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 11 reviews 2.8 Star Rating (11 reviews)

Practice

395 Hickey Blvd Daly City, CA 94015
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Mah specializes in the area of Internal Medicine. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Mah's Reviews

Likelihood to recommend Dr. Mah

2.8
11 ratings, 8 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
55%
55%

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Awesome
Very happy with our visit.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Dec 06, 2024
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A knowledgable internist
Dr. Mah consistently demonstrates a profound understanding of internal medicine, integrating her knowledge with compassionate patient care. I have been a patient of hers for over 5 years, and Dr. Mah is like family to me. Very easily, she is one of the best doctors I have ever seen. I would highly recommend Dr. Mah to anyone seeking a skilled, intelligent, and knowledgable internist.
What went well
  • Appointment scheduling
What could be improved
No results
Helpful
Aug 16, 2024
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Wonderful PCP, lots of experience!
I was a patient of Dr. Mah for quite a number of years. Contrary to some of the reviews, my experience was always positive. She took the time to address my concerns, was always kind and empathetic, and I never felt rushed. I recently moved and had to change doctors and I missed being seen by Dr. Mah.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 28, 2023
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VERY HIGHLY ONE OF THE BEST DOCTOR
DOCTOR MAH HAS BEEN MY DOCTOR FOR ABOUT 20YRS AND FROM DAY ONE SHE HAS ALWAYS BEEN HONEST WITH ME ABOUT MY HEALTH AND WHAT I NEEDED TOO CHANGE. I NOT ONLY AM VERY HAPPY THAT SHE IS MY DOCTOR FOR LIFE BUT I LOVE HER LIKE FAMILY DOCTOR MAH TAKE'S CARE OF ME FROM HER HEART SHE TREATS ME WITH LOVE KINDNESS ALWAYS AND THAT IS WHY I LOVE DOCTOR MAH, SHE HAS NEVER TREATED ME LIKE I WAS A NUMBER SAY A FEW THINGS TOO MAKE ME FEEL BETTER BUT GAVE ME THE TRUTH AND DIDN'T RUSH ME AWAY LIKE I DIDN'T MATTER PLEASE DON'T EVER STOP BEING WHO GOD HAS CALLED YOU TOO BE. THANK'S FOR BEING THE BEST DOCTOR FRIEND I COULD HAVE HOPED FOR
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
ANNETTE DELACRUZ – Jun 21, 2023
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Would not ever recommend anyone to her!! She has no bedside manner! Told me to use " command sense". She is always in the hurry.
What went well
  • Staff friendliness
What could be improved
  • Long wait times
Helpful
Jan 06, 2022
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This is the worst experience I’ve ever dealt with. My child is out of state and tested positive for Covid. When speaking to her doctor, she was told” I can’t be your doctor every day 3000 miles apart”. My wife and I switched from this doctor to our current doctor about two to three years ago because of her rudeness and lack of compassion towards her patients. My daughter called me from New York yesterday in tears wondering how a doctor could be so rude and not care about her health. Literally my daughter was crying out loud over the way she was treated by her doctor, or should I say former doctor. Something needs to be done and it’s obvious looking at her reviews that we’re not alone in this feeling. It would be great if we could speak to someone about this behavior.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Jason – Oct 19, 2021
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Never friendly, always in a hurry. Laughs at some of my questions. Gave her the benefit of the doubt but she truly shouldn’t even be a dr to anyone. No one deserves to be treated how she treats her patients. Moved away from Kaiser for school (temporarily) and she said she couldn’t be my dr and started questioning my life choices. Either way I had covid I couldn’t come in to get medical attention so how could you be my dr? Truly the worst experience I’ve had with a medical professional and I feel bad for anyone who has to come in contact with her. Switch drs thank god. But if you have her, it’s only a matter of time that she’ll treat you bad.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 19, 2021
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She rolls her eyes at me. Rude don’t listen to concerns . Always in a hurry . Never have time for questions. Changing drs will not recommend her to anyone . Not enough space to tell say any more
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
May 27, 2021
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About Me

biography

Dr. Susan Mah, MD is an internist in Daly City, CA and has over 25 years of experience in the medical field. She graduated from NEW YORK Medical College in 1999. She is affiliated with Kaiser Permanente South San Francisco Medical Center. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Medical College

    Medical School, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Kaiser Permanente395 Hickey Blvd Daly City, CA 94015
1
The Permanente Medical Group Inc1800 Harrison St Fl 7 Oakland, CA 94612
2

Affiliated Hospitals

  • Kaiser Permanente South San Francisco Medical Center

    1200 El Camino Real
    South San Francisco, CA 94080
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality