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Dr. Susan Marshall, MD

Dr. Susan Marshall, MD

Urology*
15+ years of experience
(212) 257-0031

Dr. Susan Marshall, MD is a urologist in New York, NY and has over 15 years of experience in the medical field. Dr. Marshall has extensive experience in Male Reproductive Disorders & Procedures and Urinary Conditions. She graduated from STATE UNIVERSITY OF NEW YORK / HEALTH SCIENCE CENTER AT STONY BROOK in 2008. She is affiliated with medical facilities such as Mount Sinai Morningside and Mount Sinai West. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 33 reviews 3.6 Star Rating (33 reviews)
(212) 257-0031
Schedule Now
Accepting New PatientsTelehealth AvailableSecure Call
200 W 57th St Ste 601
New York, NY 10019

Dr. Marshall is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise • Dr. Marshall specializes in the area of Urology. See board certifications
  • Trustworthy • Patients said this doctor is trustworthy. See reviews
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • Patient Safety Excellence Award™ See hospitals

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Dr. Marshall's Reviews

Likelihood to recommend Dr. Marshall

3.6
33 ratings, 4 with a written review
5 star
39%
39%
4 star
18%
18%
3 star
15%
15%
2 star
21%
21%
1 star
6%
6%

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Five Stars for Dr. Marshall
Dr. Marshall seemed experienced and knew what she was doing. She communicated well. I felt comfortable and sure of her evaluation and prescription for the future.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 12, 2023
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Good but always very late
Dr. Marshall is good if you ever get to see her, but she is routinely very, very late for appointments. This week she didn't show up at all and then was so late for the rescheduled appointment i just gave up and switched doctors.
What went well
  • Listened & answered questions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Oct 29, 2022
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Failed procedure, no remorse from Doctor
Dr. Marshall performed a procedure on my prostate. Prior to the procedure, I asked her if this was just a sales pitch or was this procedure tried and true. She told me it would work. After humiliation, a tech from the company who manufactured the machine guided her. At the end, failure. No apology, not even a phone call back. As far as the two hours waiting each time, that should have been a sign.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Failed procedure, no remorse from Doctor – Jun 03, 2022
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Dr Marshall is intelligent, caring and professional. She listens and addresses your concerns with clear answers, compassion and patience. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Liz 0. – Jan 16, 2020
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About Me

biography

Dr. Susan Marshall, MD is a urologist in New York, NY and has over 15 years of experience in the medical field. Dr. Marshall has extensive experience in Male Reproductive Disorders & Procedures and Urinary Conditions. She graduated from STATE UNIVERSITY...read more

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York / Health Science Center At Stony Brook

    Medical School, 2008
American Board of Medical Specialties®
American Board of Urology®
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Marshall is a Healthgrades Choice provider in Urology

    Read our methodology

    Affiliated Hospitals

    • Mount Sinai Morningside

      1111 Amsterdam Ave
      New York, NY 10025
      Recipient of 24
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      79%
      Patients said they were given information about recovering at home

      5% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback

    • Mount Sinai West

      1000 10th Ave
      New York, NY 10019
      Recipient of 14
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

    • Mount Sinai Hospital

      1 Gustave L Levy Pl
      New York, NY 10029
      Recipient of 27
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality
    See all Urologists in New York, NY