Dr. Susan Muller, MD

Family Medicine*FemaleAge 61

Family Medicine*

Dr. Susan Muller, MD is a family medicine physician in Ballston Spa, NY and has over 30 years of experience in the medical field. She graduated from ALBANY MEDICAL COLLEGE in 1991. She is affiliated with medical facilities Glens Falls Hospital and Saratoga Hospital. She is accepting new patients.

Dr. Susan Muller, MD

Saratoga Hospital Medical Group Primary Care-Milton

510 Geyser Rd Ballston Spa, NY 12020

Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Muller specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

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Dr. Muller's Reviews

Likelihood to recommend Dr. Muller

3.7
23 ratings, 8 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
22%
22%

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The Best
I’ve patient of doctor Mullers for almost 25 years, she is far and away the best doctor I’ve ever had and ever known, I have a multitude of health issues and she has always gotten me to the right treatment. I owe her my life, without her I wouldn’t be here, she saved me from a certain death. So I would say you couldn’t find a better doctor anywhere.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Keith Battaglia – Nov 21, 2024
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Dr, Muller and Milton Primary
Knowledgeable and well trained staff, they really like their patients and their jobs.. What I really need, want and get is the time they take to an answer questions and explain medications.. The staff treats everyone with patience and respect..
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Linda – May 17, 2022
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Thankful
I really just want to thank Dr Muller and the staff for always looking out for me, taking the time to understand my issues, listening, and giving honest advise! I'm also a huge fan of the staff there!! This world is crazy lately, so having a good caring doctor with a caring staff is VERY much appreciated !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul – May 13, 2022
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Dr muller is the best doctor in town
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Tipton – Jul 18, 2020
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I think she is a great doctor. Very caring and follows up on medical conditions. I have gone to her for several years and I am very happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Robinson in Ballston spa, NY – Jul 22, 2018
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I have been a patient for several years and have always found Dr. Muller to be extremely thorough and takes time to explain everything. I would highly recommend her (and have).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Karen in Wilton, NY – Apr 19, 2017
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Dr. Muller is a very knowledgeable, caring, compassionate, good listener, thoughtful, and an exemplary physician. As her patient you will get excellent care and attention. I highly recommend Dr. Muller.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Saratoga Springs, NY – Apr 09, 2017
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Dr. Muller is very caring & tenacious. When she first came back to the area, she was the only female physician at another practice. I had 3 male physicians in a row there who cared less whether I was there or not. I finally asked if the practice had a female physician. Dr. Muller would be the only female when she arrived in a few wks. I scheduled an appointment for her very 1st day. When the practice was rearranged, we followed her to Saratoga & have happily been with her there for about 20 yrs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Marcia A. in Ballston Spa, NY – Sep 13, 2016
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About Me

care philosophy

Dr Susan Muller earned her medical degree from Albany Medical College. She completed her internship at National Naval Medical Center, and her residency at Shands Hospital at the University of Florida. Dr Muller is board certified by the American...read more

biography

Dr. Susan Muller earned her medical degree from Albany Medical College. She completed her internship at National Naval Medical Center, and her residency at Shands Hospital at the University of Florida. Dr. Muller is board certified by the American...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Shands Hosp-university Fl

    Residency Hospital, 1999
  • National Naval Medical Center

    Internship Hospital, 1992
  • Albany Medical College

    Medical School, 1991
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Saratoga Hospital Medical Group Primary Care-Milton

Saratoga Hospital Medical Group Primary Care-Milton510 Geyser Rd Ballston Spa, NY 12020
1

Affiliated Hospitals

  • Saratoga Hospital

    211 Church St
    Saratoga Springs, NY 12866
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Glens Falls Hospital

    100 Park St
    Glens Falls, NY 12801
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality