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Dr. Susan Pansing, MD

Dr. Susan Pansing, MD

Neurology*
30+ years of experience

Dr. Susan Pansing, MD is a neurologist in Phoenix, AZ and has over 30 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 1992. She is affiliated with medical facilities such as Banner Thunderbird Medical Center and HonorHealth Deer Valley Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 63 reviews 4.7 Star Rating (63 reviews)

Abrazo Brain & Spine at Biltmore Terrace

2122 E Highland Ave Ste 100 Phoenix, AZ 85016
Telehealth available

Dr. Pansing is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Pansing's Reviews

Likelihood to recommend Dr. Pansing

4.7
63 ratings, 40 with a written review
5 star
90%
90%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
6%
6%

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SSS
Dr. Pansing os OUTSTANDING and very caring. Fully explains all treatment options and procedures while performing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sep 15, 2023
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Great Experience!
Dr. Pansing provided a great experience. Considerate, caring and brilliant. They asked a lot of questions, and did a thorough evaluation. Very nice to find doctors that really care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 02, 2023
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My husband and I saw this Dr. twice about some very serious symptoms he was experiencing.Although she listened to us, she did not seem to take his problems seriously.She didn't order any tests. She did ask to see him back, but when we returned she talked with us for a few minutes and quickly ended the appointment. She was quick to dismiss a previous diagnoses by another doctor, but did not offer any diagnoses or answers of her own. It seemed as if she didn't want to bother with more than an easy case.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
8 others found this helpful
Helpful
A.R. 1976 – Jun 21, 2022
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I had an emergency situation with my mom who had been misdiagnosed in the emergency room with a migraine when she was actually having a stroke. Dr. Pansing’s office staff, especially Lesley, were amazing about helping me immediately, following up and getting me care right away with Dr. Pansing. Dr. Pansing jumped through incredible hoops to help my mom right when she needed it. She was caring, kind, patient, efficient and totally committed to helping my mom. The care my mom received was phenomenal. I recommend Dr. Pansing without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
A. Colosimo – Jun 22, 2021
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Great initial visit with Dr. Pansing. She took a lot of time to understand my situation and discuss a potential diagnosis and next steps. Very engaging and easy to talk to. Highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Mar 12, 2021
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Dr Pansing is amazing! She is down to earth; very thorough and she explains things that I can understand. I wish we had more doctors with her high standards.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
3 others found this helpful
Helpful
Delis Ritter – Mar 04, 2021
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Dr. Pansing is the best neurologist I have ever worked with over the last 25 years! She is patient, stays up-to-date with new information and is always willing to strategize and come up with a game plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Yogi Char – Mar 04, 2021
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Our virtual visit was prompt. Questions were answered. We received a couple of suggestions, continue helping around the house, washing dishes, working on puzzles, and doing word search puzzles. We are drinking more smoothies and eating plant based foods.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Jerrye Van Leer – Feb 25, 2021
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Dr pansing was very friendly, listened to what I had to say, took time to explain things. I’m very positively impressed
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Feb 22, 2021
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Dr Pansing is a friendly, compassionate and informed physician. I see her for my migraines. I am so glad I found her for treatment. The office staff is always friendly and helpful. Dr Pansing is a lifesaver when it comes to my migraines.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna – Feb 12, 2021
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Dr. Pansing was great. My first visit and she took the time to get to know me, listened to what I said, asked questions without interrupting, took her time to figure out my complaints/issues. I never felt rushed, trust her expertise, and felt totally comfortable. Dr. Pansing is very down to earth, has a sense of humor and a sincere desire to help, with no ego getting in the way. Her thoroughness is exemplary as well and I have no doubt she will help me. She sets the bar where it should be - high.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wendy – Feb 02, 2021
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Caring. Very thorough. Dr Pansing talked about a long term plan and gave options on ways to get my migraines under control.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jason Gooch – Jan 29, 2021
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Dr. Pasnsing was very knowledgeable and caring. She took her time with us being as it was our first visit with her, to understand completely my medical history. I appreciate her giving us the benefit of her 25 years in the neurology field.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 29, 2021
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Dr Pansing was wonderful—very personable and patient. She explained everything clearly during my visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Shannon – Jan 12, 2021
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Very knowledgeable and coordinates care with my other doctors! Great visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 31, 2020
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Communication with Dr. Pansing was a successful visit via doxime. The video session made possible due to COVID19 we are currently in, and the inability to step away from daily responsibilities with Family members has made it an important way of continuing my health care needs. I truly am greatful to Dr. Pansing in continuing her pursuit in bettering the lifes of so many people. Thank You for making a difference in people's lives Dr. Pansing. I look forward to seeing you again for my future needs..
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Eddie Chow – Dec 31, 2020
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I needed a new neurologist and was referred to Dr. Pansing. She was very thorough in discussing my ten year history of neurological disease during our first appointment. She listened well, asked me certain questions to make sure she understood and documented my history correctly. She was very thorough. We are going to stick to my current treatment plan. I feel like I'm in good hands. She's a smart doctor which can be hard to come by these days.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Lizzy – Dec 29, 2020
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It was nice to find someone that new my prior Doctor, she recognized my symptoms just by looking at my face.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Andres Santiago – Dec 17, 2020
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Dr. Pansing was very easy to talk to, knowledgeable, and understood my neurological concerns. I will look forward to following up with her and definitely will recommend her to my family and friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kris S. – Dec 09, 2020
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Dr. Pansing is thorough, knowledgeable and listens to her patients to determine to best medical trmt. She is compassionate and cares about her patients. She works timely and doesn't have her patients waiting long periods of time to be seen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
CB – Dec 04, 2020
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About Me

care philosophy

Susan S Pansing, MD is a Board Certified Neurologist who joins Western Neuro with more than 20 years of experience. Dr Pansing completed a Medical Internship year at Harvard Medical School and her Neurology Residency at at Boston University. She...read more

biography

Susan S. Pansing, MD is a Board Certified Neurologist who joins Western Neuro with more than 20 years of experience. Dr. Pansing completed a Medical Internship year at Harvard Medical School and her Neurology Residency at at Boston University....read more
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cambridge Hosp-harvard Med

    Internship Hospital
  • University Of Miami Miller School Of Medicine

    Medical School, 1992
  • Boston University Medical Center

    Residency Hospital, 1992
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Pansing is a Healthgrades Choice provider in Neurology

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    Locations

    Abrazo Brain & Spine at Biltmore Terrace

    Abrazo Brain & Spine at Biltmore Terrace2122 E Highland Ave Ste 100 Phoenix, AZ 85016
    1