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Dr. Susan Ross, MD

Dr. Susan Ross, MD

Internal Medicine*
35+ years of experience

Dr. Susan Ross, MD is an internist in Winter Haven, FL and has over 35 years of experience in the medical field. She graduated from De La Salle University College of Medicine in 1985. She is affiliated with Winter Haven Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 13 reviews 3.4 Star Rating (13 reviews)

Practice

6270 Cypress Gardens Blvd Winter Haven, FL 33884
Telehealth available

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Dr. Ross' Reviews

Likelihood to recommend Dr. Ross

3.4
13 ratings, 7 with a written review
5 star
54%
54%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Great doctor
Dr Ross is attentive and spends as much time as needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 21, 2023
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Dr. Ross is such a knowledgeable empathetic doctor! Love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kimberly Sheerin – May 02, 2020
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Office staff are always wonderful. My experience with Dr Ross has been extremely positive. I appreciate her compassion and ability to listen, and recommend a course of treatment. She has helped manage my care in a kind, and always professional, manner.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 25, 2017
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Terrible bedside manner. Unorganized. I went after I had already been successfully treated in NY before I moved to FL. I just needed a prescription for my anastrazole. The wait to see her is awful, and her knowledge seems very limited. My NY onocolgist was warm and wonderful while I was undergoing treatment. I would NEVER have gone to Dr. Ross while I still had cancer. She is really a bad doctor. I am finding a new Oncologist for the next time I need a refill. I have no faith in Dr. Ross.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Apr 30, 2017
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What a joke, from the beginning, getting an appointment, scheduling treatments, follow up care non existent. Just found out my port was to be flushed every 6-8 weeks it's been 8 MONTHS! Totally , PISSED! By the way, learned about the port needing to be flushed from my primary care physician. This office has no idea about "continuity of care"!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Live Oak, FL – Feb 08, 2017
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Show up at Dr office only to tell me my opp was canceled by someone in their office and I would have to make a new one for 2 weeks later. Wasted my time had to borrow a car to start with. Then told to wait 2 week more to get results of ct scan. Don't go here
What went well
  • Office environment
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
9 others found this helpful
Helpful
William Harris in Davenport, FL – Jun 10, 2016
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Waited for over an hour in the exam room! No apology and no explanation. Was very dismissive when I was voicing my medical concerns. I had to ask her 3 separate times to explain in layman's term. I left there feeling worse than when I came in. For an oncologist she seemed very disconnected with her patients. Where's the sympathy in the situation? I had to basically google everything myself to remain calm until exams come back. Thank goodness the staff is polite and courteous.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Davenport, FL – Mar 11, 2016
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About Me

biography

Dr. Susan Ross, MD is an internist in Winter Haven, FL and has over 35 years of experience in the medical field. She graduated from De La Salle University College of Medicine in 1985. She is affiliated with Winter Haven Hospital. She is accepting new patients and telehealth appointments.
  • Internal Medicine

  • Medical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Fla Medical Center

    Fellowship Hospital, 1995
  • Wash Hospital Center

    Residency Hospital, 1993
  • Harbor Hospital Center

    Internship Hospital, 1991
  • De La Salle University College Of Medicine

    Medical School, 1985
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office6270 Cypress Gardens Blvd Winter Haven, FL 33884
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Ross Cancer Center LLC40107 Highway 27 Davenport, FL 33837
2

Practice

Florida Cancer Specialists P L.2 State Road 60 W Lake Wales, FL 33853
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 2:00pm
    • Sat: 12:00am - 12:00am
    • Sun: 12:00am - 12:00am
  • Directions

Practice

Primary Care Physicians of Sanford LLC309 W 1st St Sanford, FL 32771
4
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions