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Dr. Susanna Shermer, MD

Dr. Susanna Shermer, MD

Family Medicine*
25+ years of experience

Dr. Susanna Shermer, MD is a family medicine physician in Little Rock, AR and has over 25 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1999. She is affiliated with medical facilities CHI St. Vincent Infirmary and Baptist Health Medical Center-Little Rock. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 34 reviews 3.2 Star Rating (34 reviews)

Office Hours

Monday

8 am
to
4:30 pm

Tuesday

8 am
to
4:30 pm

Wednesday

8 am
to
4:30 pm

Thursday

8 am
to
4:30 pm

Friday

8 am
to
4:30 pm
Call us 24/7 to securely book an appointment
1100 N University Ave Ste 1
Little Rock, AR 72207

Locations

CHI St. Vincent Primary Care - Midtowne

CHI St. Vincent Primary Care - Midtowne1100 N University Ave Ste 1 Little Rock, AR 72207
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions
New Patient?
(501) 712-3811

At a Glance

  • Area of ExpertiseDr. Shermer specializes in the area of Family Practice. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

Experience Check

Search for experience in a specific area

Dr. Shermer's Reviews

Likelihood to recommend Dr. Shermer

3.2
34 ratings, 16 with a written review
5 star
53%
53%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
41%
41%

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Dr. Shermer is an excellent physician and responds to anything that I might need through her wonderful staff and personally. I feel that she knows me and cares about my health. I definitely appreciate her in every way! She is the best doctor I have had the pleasure of working with on my health. Each 6 months we talk about what I need to do to stay healthy and improving my health. She goes far above what you would ever expect from most doctors. Every doctor she has sent me to are good quality as well. Maryanne, her medical assistant, is also awesome, knowledgeable and personable! She has been with Dr. Shermer for a long time which speaks volumes. Dr. Shermer makes sure I get in for regular visits, my flue vaccine and frequently goes over meds and adjusts them. Dr Shermer is a 10 on a scale of 5. I truly love and respect this doctor and pray she is my physician until I die.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
HM – Jun 04, 2024
Thank you for sharing your heartwarming story!... Read More
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Great! Very pleased. Everyone in entire office was pleasant. First visit was very thorough and I left with a plan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sue Y Buffalo – Oct 06, 2023
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Great visit. Doc knew I was there to discuss travel vaccines and she walked in with a computer loaded with information for discussion. She answered all my questions.
What went well
No results
What could be improved
No results
Helpful
Sep 29, 2023
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Best provider I have had. I dont feel like a number. She really takes the time to remember you and your health needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth – Aug 23, 2023
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Definitely would recommend
On time. Very attentive. Excellent explanations. Caring, non- hurried personality. Listens w/o hurrying.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 15, 2022
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I transferred to Dr. Shermer because my previous PCP left Chi St. Vincent. Took a leap of faith & made appt. Oh my, initial visit was great in all aspects. Got sick, visit & follow up were good. She understood my issues & covered all bases. The front desk, her nurse, the lab tech are great. Good for me to be at that clinic!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sandy Hudson – Nov 16, 2019
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Knowledgeable caring and friendly Always on time. She is a great doctor
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 20, 2019
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Dr. Shermer has always made time for me whenever I needed it. Very much appreciated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
LP in LIttle Rock, AR – Dec 03, 2018
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Dr. Shermer is one of the most compassionate physicians I have ever seen. I was having chest pain and she worked me into the clinic. She ran the necessary tests to rule out a heart attack and then spent 30 minutes talking to me about how to remove the stress in my life. She is the best.
What went well
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Beth Bauer in Little Rock, AR – Sep 14, 2017
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Dr. Shermer is to patient care what Burger King is to fine dining. She gives little attention to her patients and rushes them out of the door as quickly as she can. Her ability to listen is almost non-existent. During my almost year under her care never did she spend more than five minutes in the room with me. I felt like she was more concerned with turning the room around than she was actually treating my needs. I stayed with her because my insurance had Chi St. Vincent in their network.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Little Rock, AR – Aug 29, 2017
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Have been with her over a year and can't wait to leave ... my sons toe was infected and rather than just tell me go to a specialist she had us come in so she could hit my ins. And then send me to a specialist.... then I needed a refill on a script I've had for 20 years and she wants me to get blood test , she knows nothing's changed just a way to hammer my insurance .... stay away !!!! You've been warned !!! And her nurse has to be the snippest person you've ever met
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jim in Little Rock, AR – Aug 22, 2017
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Dr. Shermer seemed genuinely concerned about me and establishing a relationship. She was fast, efficient, and very kind.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Scarlett in Little Rock, AR – Sep 17, 2016
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Susanna has been my pcp for 16 years, struggling to keep m cholesterol in check and maintaining my mental health with prozac. Also treats my fascia disease with muscle relaxers and watches my health every quarter. If you need her for an extended appt. all you have to do is ask. Friendly, concerned, intelligent physician who cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
connie graham in Jacksonville, AR – Jun 05, 2016
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I want to be with a doctor that truly takes my well being into consideration. I was told by Dr Shermer that she had already spent 15 min with me that she needed to move on. I explained to her that she probably wasn't the Dr for me if I wasn't going to get the care that I needed from her. She was put out with my comment, but I have yet been able to feel like my needs are being met with this Doctor, and now just after 2 visits looking for another PCP.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mary in Little Rock, AR – Mar 17, 2016
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Dr. Shermer treated me with kindness and respect. As a chubby runner with a foot issue, I had expected disbelief if not derision when seeking treatment for foot pain. Instead she believed I actually run miles each week and helped me get treatment for my plantar fasciitis so I could start running again without pain. Her professionalism and understanding were fantastic. I'm so glad I stumbled (no pun intended) onto her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cathy in Little Rock, AR – Feb 19, 2016
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Excellent physician, very thorough, and timely. By the time I got checked in the nurse was calling me back before I could even take a seat in the waiting area. Follow-up was the next day. The nurse called with lab results, medication changes, with prescriptions already called to pharmacy and ready for pickup. I highly recommend Dr Shermer and her professional capable staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Kathy Gibson in Little Rock, AR – Dec 30, 2015
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About Me

care philosophy

The most fulfilling aspect of my job is when a patient takes my advice and makes a change to his or her lifestyle that improves overall quality of life If I can help them figure out a way to better manage their health and it doesn t have to be big li
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ut Fam Prac

    Residency Hospital, 2002
  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • CHI St. Vincent Infirmary

    2 Saint Vincent Cir
    Little Rock, AR 72205
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Baptist Health Medical Center-Little Rock

    9601 Baptist Health Dr
    Little Rock, AR 72205
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality