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Dr. Susie Nguyen, MD

Dr. Susie Nguyen, MD

Internal Medicine*

Dr. Susie Nguyen, MD is an internist in Houston, TX. She is affiliated with North Cypress Medical Center. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 21 reviews 3.7 Star Rating (21 reviews)

At a Glance

  • Area of ExpertiseDr. Nguyen specializes in the area of Internal Medicine. See board certifications
  • Easy SchedulingPatients said scheduling was easy. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

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Experience Check

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Dr. Nguyen's Reviews

Likelihood to recommend Dr. Nguyen

3.7
21 ratings, 11 with a written review
5 star
62%
62%
4 star
5%
5%
3 star
0%
0%
2 star
10%
10%
1 star
24%
24%

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She is an awesome doctor! She is always so attentive and truly cares about her patients. I would recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 12, 2021
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Dr Susie Nguyen is a kind and compassionate doctor. She listens to your concerns and helped me monitor my high blood pressure. She and her staff were thorough and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cyntha – Apr 05, 2021
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I was going to be about 5 minutes late due to an emergency with husband in another hospital. They said that did not matter I was not gonna be seen. Rude and was hung up on. Sounds like the staff has no compassion.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Dolores Patterson – Jun 26, 2020
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Dr. Nguyen is an amazing Physician. She is very caring, compassionate & takes her time with her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Gale F. – Sep 14, 2019
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She saved my life.. Louie
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Louie in Cypress Tx – May 12, 2019
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English is not 1st language. Commicating with inept staff is difficult, as they speak little english. Treats patients for chronic pain and then drops them without even taking calls. She insists that I come in, so that she can bill my insurance for a "Dr. Visit." I urge all potential patients to find ANOTHER REAL DOCTOR!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Spring, TX – Feb 28, 2019
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This Dr is a danger to the community. This Dr put me on a bunch of meds that I truly needed. A year later, she calls me the morning of the appt and tells me she will no longer fill my meds and to find another Dr. She had a patient stop controlled substances cold turkey without so much as a replacement. How do you think that goes for someone with debilitating anxiety? She is a danger to the community and anyone with mental health. STAY AWAY!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Katy, TX – Jan 23, 2019
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I have been really impressed with Dr. Susie Nguyen. She is very thorough and explains everything to you. I will be happy to refer others to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carrie in Tomball – Dec 15, 2018
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Dr. Susie Nguyen's office staff doesn't get things done, waited months for a referral, and when I talked to the Dr about it she made excuses. She requires me to come in way too often and when I went in less than a month ago and saw her husband because she was out, he told me I'm on too many meds (all prescribed by his wife) and that he couldn't help me, then denied all my refill requests. I'm over it and now that I have a PPO, I'll be finding someone better.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Brittany in Houston, TX – Aug 31, 2016
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The waits are long but they will be with such a good doctor. She is attentive and wants to help you find the best treatment. She always returns calls after hours and even calls when the test results come in. She is there for you as she has been for me for 6 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Kristine in Houston, TX – Apr 02, 2016
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Very long waits -- 1-2 hours just to get in exam room every time. She's over-booked, rushed and doesn't listen. Has not been willing to investigate. After being a patient for more than a year I still feel horrible and I'm no closer to getting any answers or help. Her P.A. was even worse; started lecturing me without getting any information at all. Their waiting room is very uncomfortable, which may seem trivial, but indicates attitude of the practice toward patients. Now looking for new doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Kingwood, TX – Feb 09, 2016
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About Me

biography

Dr. Susie Nguyen, MD is an internist in Houston, TX. She is affiliated with North Cypress Medical Center. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Central University Of Venezuela School Of Medicine

    Medical School
  • Medical College Of Wisconsin

    Fellowship Hospital, 2018
  • University Of Tennessee Health Science Center At Memphis

    Residency Hospital, 2017
  • University Of Texas Health Science Center At Houston

    Internship Hospital, 2014
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Vietnamese

Affiliated Hospitals

  • North Cypress Medical Center

    21214 Northwest Fwy
    Cypress, TX 77429
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards
Learn more about how Healthgrades measures Hospital Quality