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Dr. Teri Shermetaro, DO

Dr. Teri Shermetaro, DO

Family Medicine*
35+ years of experience

Dr. Teri Shermetaro, DO is a family medicine physician in Clarkston, MI and has over 35 years of experience in the medical field. She graduated from Midwestern University in 1989. She is affiliated with medical facilities McLaren Oakland and Trinity Health Oakland Hospital. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 16 reviews 2.8 Star Rating (16 reviews)

Practice

7736 Ortonville Rd Ste A Clarkston, MI 48348
Telehealth available

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Dr. Shermetaro's Reviews

Likelihood to recommend Dr. Shermetaro

2.8
16 ratings, 6 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
50%
50%

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Both my wife and I have been (patience's) of this Dr. for quite a while. She is non caring in just about every way, she flat out refuses to help me with the appropriate paper work that is necessary to turn in so that I can still receive my sickness and accident pay while I recover from what ever issue I may be having, like a bone spur in my neck, right down to a big ol kidney stone. Her excuse is she doesn't have time for such problems....Meanwhile my family goes hungry... The staff sucks.
What went well
No results
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Michael Edleston in Holly – Feb 15, 2018
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Excellent doctor. Very thorough and caring. Both myself and my 2 kids have been patients of Doctor Shermetaro's for at least 15 years. Staff is helpful. I would never consider switching doctors so I hope she practices for a while.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Davisburg, MI – Sep 18, 2017
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Dr Shermaterro was great. Everything else about my time with the practice was absolutely horrible. Possibly the worst customer service experience of my adult life. Do yourself a favor and find a different health care provider.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Clarkston, MI – Aug 19, 2016
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I've been going to Dr. Shermetaro for many years. She has always been very thorough and takes time to listen to her patients. When I moved, I went to a closer physician, but went back to her. The level of care she provides far exceeds any physician I've had. My son was going through a rough patch, and she talked with him and really helped. Her office staff has always been friendly and helpful toward my family and I. Her office is a little small.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Angie T in Lapeer mi – Jun 02, 2016
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My sister is a patient and I am her caregiver. The office staff is extremely rude, not just once but every time we have dealt with them. This makes the patient experience very unpleasant !. They make you feel like you are an interruption to their day. when calling for lab results, she was told by Jeri that the Dr would look at it in a day or two, really, a UTI! I would NEVER recommend this office to anyone. There are too many good physicians and staff out there to put up with this practice.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Judy Walton in Holly, MI – May 23, 2016
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Both the Nurse and Doctor were very abrupt and rude to me and I was the first patient of the day. Rushed through appt. and nurse was not compassionate when I said that I also needed to be treated for sinus infection. Was told, can't have a well visit and sick visit at same time. Apparently taking my weight and blood pressure and filling out 5 questions on the insurance firm was the well visit and then incorrectly completed the document. Terrible experience today.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 24, 2016
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About Me

biography

Dr. Teri Shermetaro, DO is a family medicine physician in Clarkston, MI and has over 35 years of experience in the medical field. She graduated from Midwestern University in 1989. She is affiliated with medical facilities McLaren Oakland and Trinity...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University

    Medical School, 1989
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

M-15 Family Medical Center P C.7736 Ortonville Rd Ste A Clarkston, MI 48348
1

Affiliated Hospitals

  • Trinity Health Oakland Hospital

    44405 Woodward Ave
    Pontiac, MI 48341

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • McLaren Oakland

    50 N Perry St
    Pontiac, MI 48342
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality