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Dr. Terry Baker, MD

Dr. Terry Baker, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Terry Baker, MD is a head & neck surgery otolaryngologist in Idaho Falls, ID and has over 25 years of experience in the medical field. He graduated from University of Texas in 1995. He is affiliated with Eastern Idaho Regional Medical Center. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 22 reviews 3.5 Star Rating (22 reviews)

Locations

Dr. Terry Baker's Office

Dr. Terry Baker's Office3200 Channing Way Ste A105 Idaho Falls, ID 83404
1

At a Glance

  • Areas of ExpertiseDr. Baker specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Eastern Idaho Regional Medical Center

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Dr. Baker's Reviews

Likelihood to recommend Dr. Baker

3.5
22 ratings, 9 with a written review
5 star
55%
55%
4 star
5%
5%
3 star
9%
9%
2 star
0%
0%
1 star
32%
32%

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Think twice
I first saw Dr. Baker from a recommendation from another provider for a cyst. He came in did a quick ultrasound and then drained it, we found a small nodule and was told it was nothing. I was still having problems after that, I had to BEG for further testing and found out I was insulin resistant. About 6mo after that I found a lump on my thyroid and I went in and saw him and he did a quick biopsy that was negative. And was told to f/u in a year, a year later at my f/u I was still having problems but he said my thyroid “looked the same” and my labs were normal and was told it was probably my insulin resistance and to f/u in a year. When I looked at my thyroid labs there was an abnormal test result. I asked him and he told me he didn’t know the significance of it to f/u in a year. I got a second opinion a few months later and they did further testing and turns out I have thyroid cancer. Just had a thyroidectomy in Nov 2023. He made me feel unheard and was very dismissive of my concerns.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 05, 2024
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JGB
After numerous doctors and suffering for over 15 years Dr. Baker addressed my problem and corrected it. Can't say how grateful I am. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2023
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Not recommended
I had an annual visit to check my thyroid. I scheduled the appointment at 9 AM to avoid waiting. I checked in at the front desk and was taken back to the exam room where I waited for the Doctor who was late that morning. He came in in a hurry, did a very quick ultrasound of my thyroid and told me there were no changes and to come back next year. Very impersonal, my time was not important to him. Less than two minutes of interaction with him. I received my bill and I was charged $115 for the “office visit” and $235 for “exam of head and neck”. Today I called to question the charges on my bill and was told that the charge for the office visit was for seeing the practitioner.....apparently walking through this guys door costs that much and any ultrasound constitutes the other charge. Zero empathy for my out of pocket expense and question of “services rendered”. Needless to say I cancelled my next appointment. I would not recommend!
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 25, 2022
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Dr. Baker has always been receptive and attentive to my questions, concerns, and on numerous occasions he's helped me feel more relaxed in his office by helping me, as a patient, feel heard and understood. The front desk has always been welcoming and kind, and efficient at fulfilling their tasks. In several instances, I have already recommended others I know to this doctor, and would do so again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dale Christensen – Apr 07, 2022
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Dr. Baker was amazing! He went above and beyond for my daughter. Highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 11, 2020
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Dr Baker has a good bedside manner, is attentive to detail and has caring and efficient staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 14, 2020
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I love Dr.Terry Baker and the whole staff.. They treat you like family!! Dr.Baker is such a awesome doctor!! I've been goung too him about 7 months now, And he's a great doctor, treats you like family...Not like a number as so many doctors do!! I just appreciate him so much.. I haven't had a doctor like him!! He's good at what he does,I won't go too any other doctor!! Thank you Dr.Baker and staff!! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Partridge in Idaho falls, ID – Sep 11, 2018
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My mother is currently a patient with Dr. Baker and he has been wonderful to work with. The worst kind of news has been delivered to us and Dr. Baker has answered and walked us through everything as well as constantly ensuring my moms health is top priority. We are very blessed to have Dr. Baker and trust his word of treatment/recovery. Words cannot describe my appreciation for you Dr. Baker!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Idaho Falls – Apr 01, 2018
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Always willing to work with you and if he doesn't know what is going on he will research it or send you to someone he trusts and knows about the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 others found this helpful
Helpful
Taylor Rockwood in Idaho Falls, ID – Nov 28, 2016
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About Me

biography

Dr. Terry Baker, MD is a head & neck surgery otolaryngologist in Idaho Falls, ID and has over 25 years of experience in the medical field. He graduated from University of Texas in 1995. He is affiliated with Eastern Idaho Regional Medical Center. He is accepting new patients and telehealth appointments.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Missouri School Of Medicine

    Internship Hospital
  • University Of Texas

    Medical School, 1995
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Eastern Idaho Regional Medical Center

    3100 Channing Way
    Idaho Falls, ID 83404
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality