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Dr. Thomas Ketterer, MD

Dr. Thomas Ketterer, MD

Otolaryngology-Head and Neck Surgery*
40+ years of experience

Dr. Thomas Ketterer, MD is an otolaryngology-head and neck surgery specialist in Gilbert, AZ and has over 40 years of experience in the medical field. He graduated from STATE UNIVERSITY OF NEW YORK / HEALTH SCIENCE CENTER AT SYRACUSE in 1984. He is affiliated with medical facilities such as Chandler Regional Medical Center and Mercy Gilbert Medical Center. He is accepting new patients.

2.5 Star Rating
Based on 23 reviews 2.5 Star Rating (23 reviews)

Practice

726 N Greenfield Rd Ste 101 Gilbert, AZ 85234
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Dr. Ketterer's Reviews

Likelihood to recommend Dr. Ketterer

2.5
23 ratings, 6 with a written review
5 star
35%
35%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
52%
52%

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Ear cleaning
Dr. Ketterer gently cleaned ear wax out of both of my ears. He was quick and efficient. We discussed hearing loss and he sent me for a test. He referred me to Erik to talk about hearing aids.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barb H. – Mar 30, 2022
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Sudden hearing loss
Second opinion on my sudden hearing loss and treatments that have been preformed. He seemed knowledgeable and was able to view and confirm all that had been done was exactly the same as he would have done.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KDM – Mar 01, 2022
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I have been coming to Dr. Ketterer for several years and have always had a pleasant experience.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 17, 2021
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I would not recommend Dr. Ketterer. His bedside manner was pretty bad. i was a BRAND NEW PATIENT and he talked AT me, barely asked any questions and then wouldn't let me talk very long as an answer when he did. I felt uncomfortable in the office, too. The equipment looked old and not very clean. I was starting to feel nervous so I told him that just being there at a dr. office was hard for me and that it causes some anxiety. I teared up a little as I was explaining. This didn't seem to affect him. The nurse came in and brought the machine (she told me he preferred use of an old one vs. the newer technology) and I told her how uncomfortable I was feeling. i could hear him telling them in the hall that I was crying. I almost walked out if it wasn't for the nurse's ability to listen. I will not be doing any follow up with him, but taking my results elsewhere.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Sep 11, 2020
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In 2006, I was sent to Dr. Ketterer for a lump on the side of my neck. Turned out to be Parotid gland cancer. I've been seeing him ever since (13 years) for various ear problems caused by the radiation I had for the cancer. He's a great doctor. I've never had one complaint. I think he really knows what he's doing & I would recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Barbara Blaine – Oct 01, 2019
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My experience with Dr Ketterer was terrible! Please do not go to him, there is a reason he is rated so low. I walked in hoping to get to get direction for my sleep apnea(for which I was diagnosed 6 months prior) and he kept telling me that I don't have it and was argumentative the entire time. He asked me to explain my symptoms and after stating one, he moved on and kept saying that I should not have been diagnosed with sleep apnea... Then he told me to go to a sleep specialist and charged me...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Kyle Rhoton in Gilbert, AZ – Aug 09, 2017
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About Me

biography

Dr. Thomas Ketterer, MD is an otolaryngology-head and neck surgery specialist in Gilbert, AZ and has over 40 years of experience in the medical field. He graduated from STATE UNIVERSITY OF NEW YORK / HEALTH SCIENCE CENTER AT SYRACUSE in 1984. He...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York / Health Science Center At Syracuse

    Medical School, 1984
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mesa Ear Nose and Throat PC726 N Greenfield Rd Ste 101 Gilbert, AZ 85234
1
(480) 614-5406
See all Otolaryngologists in Gilbert, AZ