background
background
Dr. Thomas Lugus, MD

Dr. Thomas Lugus, MD

Family Medicine*
35+ years of experience

Dr. Thomas Lugus, MD is a family medicine physician in Hendersonville, NC and has over 35 years of experience in the medical field. He graduated from Augusta University Medical College of Georgia in 1985. He is affiliated with AdventHealth Hendersonville. He is accepting new patients.

3.5 Star Rating
Based on 18 reviews 3.5 Star Rating (18 reviews)

At a Glance

  • Area of ExpertiseDr. Lugus specializes in the area of Family Practice. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Clean HospitalPatients said the hospital this doctor practices at is clean. See hospitals
  • Easy SchedulingPatients said scheduling was easy. See reviews

More Family Practitioners at AdventHealth Medical Group Family Medicine at Hendersonville

Experience Check

Search for experience in a specific area

Dr. Lugus' Reviews

Likelihood to recommend Dr. Lugus

3.5
18 ratings, 5 with a written review
5 star
56%
56%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
33%
33%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

The doctor is nice enough but the staff is very bad. Last time I went they made me wait at the window for five minutes and then told me my insurance was canceled. I said I could call and get it straightened out but she kind of scoffed at that so I went home and called and immediately BCBS said they'd fax over the information. I called and left messages twice to get a new appointment and no one called back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
Brad – Jun 18, 2021
×Post a ResponseAre you Dr. Lugus?
Excellent physician. Extremely insightful and very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Buddy – Oct 31, 2019
Dr. Lugus' Reply –
We're so glad to hear this, Buddy! Stay well!
×Post a ResponseAre you Dr. Lugus?
i been a patient for many years. he's thorough and answers all questions honestly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
stephanie mcnabb in hendersonville, NC – Mar 05, 2019
×Post a ResponseAre you Dr. Lugus?
My husband and I have seen him for nearly 8 years. He is a great diagnostician and we appreciate his no-nonsense style. He is dedicated, reliable; and trustworthy. His referrals have been excellent. He brings peace of mind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Biltmore Lake – Nov 19, 2017
×Post a ResponseAre you Dr. Lugus?
Just had my first visit with Dr. Lugas. His staff was exceptional. Dr. Lugas spent time with me answering any/all questions that I had. His approach is polite, caring and no nonsense. I like that! Friendly atmosphere at the office that puts you at ease. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Hendersonville, NC – Mar 08, 2017
×Post a ResponseAre you Dr. Lugus?

Leave a review

How was your experience with Dr. Lugus?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

Watch Dr. Lugus' Video

biography

Dr. Thomas Lugus, MD is a family medicine physician in Hendersonville, NC and has over 35 years of experience in the medical field. He graduated from Augusta University Medical College of Georgia in 1985. He is affiliated with AdventHealth Hendersonville. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Anderson Area Medical Center

    Residency Hospital
  • Augusta University Medical College Of Georgia

    Medical School, 1985
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • AdventHealth Hendersonville

    100 Hospital Dr
    Hendersonville, NC 28792
    Recipient of 26
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality