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Dr. Thomas O'Gara, MD

Dr. Thomas O'Gara, MD

Family Medicine*

Dr. Thomas O'Gara, MD is a family medicine physician in Reno, NV. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 38 reviews 4.4 Star Rating (38 reviews)

Ralston Medical Ltd

601 Ralston St Ste 100 Reno, NV 89503
Telehealth available
Patient Favorite Award

Dr. O'Gara is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. O'Gara's Reviews

Likelihood to recommend Dr. O'Gara

4.4
38 ratings, 17 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
3%
3%
2 star
8%
8%
1 star
8%
8%

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50 years with Ralston Family
I'm a 50 year old reno born patient. My entire family has been with this group my entire life. (Dr Smirnoff delivered me from my mother) No other family medicine physicians compare. Dr Thomas O'Gara is exceptional. Excellent bed side manner. Friendly, kind, compassionate and empathetic. Complete, thorough, admirable, educational and gentle. His knowledge has proven itself with more than 20 of my immediate family members trusting his practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
T. Thomas – May 26, 2024
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Best Doctor EVER!
I have been a patient of Dr. O’ Gara since 1994 and he has given me the best treatment I’ve ever had, not slow to refer to specialists. He takes his time and listens well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine Garrison – Oct 11, 2023
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He is great, staff support is terrible
You cannot get through to a human on the phone and they take DAYS to call back. I’ve had a prescription refill request pending for over a week (i really need it). The pharmacy has faxed it over twice, I’ve left multiple messages to no avail.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Connie Stafford – Jan 22, 2023
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Front desk and Medical assistants are never availa
I want to start off be saying I really like Dr, O’Gara but if you need to schedule an appointment or talk to a live person good luck! They do not have staff that actively answers calls. You are either stuck spending an hour on hold or you have to leave a message on a medical assistant’s vm and you never know when you will hear back! I have been trying to schedule an appointment all week because I desperately need to be seen, I was called back before business hours by the MA who told me to call back to schedule an appointment and I have left 3 messages last 3 days and NEVER heard back! Despite how much I like my primary Dr. but if it takes this much time and effort to make an appointment, I need to find another physician. I have never in my life had such a difficult time trying to connect with my Doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Julie – Dec 03, 2022
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I’ve see Dr. O’Gara for over 30 years and am so grateful he has been my PCP. Amazing, intuitive and comforting. Even the office and medical staff have been like family. What a blessing! Thank yo sooooo much!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pati Smith – Dec 01, 2022
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the best!!
I wouldn't go to anyone else!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick Cetovick – Sep 02, 2022
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None
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jan 11, 2022
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First of all, Dr. O'Gara himself is a great guy, and I think he's probably a really good doctor. He's always pleasant, professional, and is genuinely interested in how his patients are feeling. That being said, either he or his office dropped the ball in my case, and I can no longer trust the level of care that they provide. After a standard wellness check w/blood work, I was informed that I had type 2 diabetes. After receiving that shocking news, I checked my previous wellness blood work (I did not realize that I could see those online, and not through my doctor). It turns out my A1C numbers were pre-diabetic and rising for the last two tests, and no one from Dr. O'Gara's office called, emailed, or left any messages. Within the first 3 months of my diagnosis, I brought my A1C numbers down to 5.8 from 8.5, so I'm pretty sure I could have avoided this if I had only known. As nice as Dr. O'Gara is, I just can't trust him or his office any longer.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sep 25, 2021
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I have been to Dr. O'Gara several times over the last 15 years. He is friendly and personable, and takes time to listen and discuss options.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
A satisfied patient.... – Feb 09, 2021
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I have been seeing Doctor O'Gara since 1996. Awesome doctor. I will never go to anyone else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Larry Ingram – Sep 24, 2020
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Found cancer for me.
What went well
No results
What could be improved
No results
Helpful
Jul 29, 2020
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Dr O'Gara is a great family physician who takes the time to listen to you and then plan a course of action to make sure you get the treatment you need. Very personable and a real pleasure to have as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Lyle in Reno, NV – Nov 28, 2018
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This doctor is fine as long as there’s nothing that goes wrong with your teeth. He is not good at all at helping you get into see him when you are in pain. Even as a long term established patient, he Made no effort to help even though the problem was his responsibility. I was left in pain for a very long time
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Reno, NV – Sep 28, 2018
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Great doctor! Been going to him for 18 years. I will wait to see him which can sometimes take up to three hours. He’s very patient, kind, and kind. Does not rush you out of the visit, even as busy as he is. Office staff and medical assistance are absolutely rude. If he wasn’t such sa great doctor I would leave the practice. I feel that the staff gets ruder and rider every time I go. Very condescending at anything you ask them as if it’s a privilege that one is a patient there.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Jan 19, 2018
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Excellent doctor. Always attentive, efficient, addresses my concerns, asks open questions, and is always friendly and easy to talk to. Great staff as well. Dr. O'Gara does not schedule appointments; he takes walk-ins only, so expect to wait. Once you're in the room though, he gets to you quickly (10-20 mins).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Reno, NV – Apr 20, 2017
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He was very pleasant, his staff friendly, and he listens to your problems and diagnoses it with confidence. I was recommended to Dr O'Gara from a pain specialist Dr Steve Berman when I asked him for a good family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Troy Zimmerman in Reno, NV – Jul 09, 2016
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Dr O'Gara is outstanding! He has a great personality, very communicative, and extremely knowledgable. He diagnosed a problem I had been having for 5 years, which other doctors had completely missed. I have the utmost confidence in his opinions, decisions and knowledge. He listens to my concerns and is able to communicate/explain his opinions/decisions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
8 others found this helpful
Helpful
Jim Wenner in Reno, NV – Jan 14, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

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  • So Il University School Of Med

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. O'Gara is a patient favorite Family Medicine Physician

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    Locations

    Ralston Medical Ltd

    Ralston Family Physicians601 Ralston St Ste 100 Reno, NV 89503
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