Dr. Thomas Westphal, MD
Orthopedic Surgery*
40+ years of experience
Dr. Thomas Westphal, MD is an orthopedic surgeon in Lancaster, PA and has over 40 years of experience in the medical field. He graduated from Thomas Jefferson University Sidney Kimmel Medical College in 1981. He is affiliated with Lancaster General Hospital. He is accepting new patients.
4.8 Star Rating
Based on 139 reviews 4.8 Star Rating (139 reviews)
Practice
2106 Harrisburg Pike Ste 116 Lancaster, PA 17601Make an Appointment
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Dr. Westphal's Reviews
Likelihood to recommend Dr. Westphal
4.8
139 ratings, 87 with a written review
| 5 star | 94% | 94% |
| 4 star | 1% | 1% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 5% | 5% |
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No Stars from me
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Jul 10, 2024
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Total knee replacement surgery
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Daniel Correnti – Jun 30, 2022
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Dr. Westphal was initially recommended by a friend. He repaired a torn meniscus in my knee a few years ago. My recent visit was to ask his advice about how to improve and maintain knee health and function, and I have now started physical therapy to strengthen my legs and the muscles supporting my knees. I have complete confidence and trust in Dr. Westphal.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nancy J – Nov 12, 2021
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His fine reputation is well deserved. A gifted surgeon, but also a kind, caring man.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
LorraineB – Apr 29, 2021
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Office staff was extremely pleasant and helpful. Dr. Westphal was kind and I didn’t feel rushed at all. He took the time to explain everything and answered my questions thoroughly. I highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mary Neidert – Apr 27, 2021
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He is a great Doctor tells it like it is. Very calming explaining things puts you at ease
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kathleen Lawrence – Apr 13, 2021
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All members of Dr Westphal’s team are attentive, pleasant, and professional. Dr Westphal himself takes time and treats each patient with respect and attention. Even more importantly he is an incredibly gifted surgeon and his results are excellent.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 10, 2021
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Very at ease and informational. Exceptional staff and doctor. I felt very comfortable and taken care of.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Chris – Mar 25, 2021
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I highly recommend Dr. Westphal. He was very thorough, never rushed me, and answered all my questions. He gave me very supportive reassurance regarding my upcoming left knee replacement surgery.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 19, 2021
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Appointment was available quickly when pain was bad. Staff was very pleasant and efficient ahead of meeting with doctor. Dr Westphal explained test results in detail, making sure I understood, and suggested consult with another type of practice for correct treatment. Recommend this practice highly, as I was referred by my ever-excellent PCP.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 17, 2021
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Dr. Westphal and his staff are very professional and courteous.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 17, 2021
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Highly recommend. Very comfortable with his manner, walking me through what is/may be the problem with my knee, and am confident in his ability. Very grateful he has not yet retired!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Alan Gibble – Mar 16, 2021
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Fantastic Doc and staff. Would recommend the practice without reservation, to family, friends, and colleagues.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 15, 2021
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Best practice experience I’ve ever had! Dr. WESTPHAL is awesome, takes time needed to get information to me in clear and honest manner. Office staff is so friendly and upbeat. Very organized and efficient and wait time minimal every visit. When I fell and was concerned about injury, they saw me the day I called. Love this practice!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathy – Mar 03, 2021
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Very professional. The doctor made sure to take the time to insure my understanding of my medical situation. I have had two knee operations. One by this doctor and one by another doctor. I now trust the review and counsel by this doctor for both knees.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tom Degnan – May 15, 2020
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Just a very comfortable experience with Dr. Westphal and his staff. Dr. Westphal takes time to listen & answer questions - even a long list! :) I like him very much!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan 13, 2020
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Very professional, knowledgeable and experienced but is also very personable and caring. Would recommend Dr. Westphalia without hesitation.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 11, 2020
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Dr. Westphal is tops in his specialty. Very professional, knowledgeable, thorough, and is simply a nice guy that
treats all patients as a long time friend. He certainly
rates an A+ as my knee surgeon. Bob D. Lititz Pa
What went well
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Bob D. Lititz Pa – Dec 06, 2019
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Great care with knowledgable and courteous staff
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Fred Dewey – Nov 23, 2019
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Staff was courteous and professional. Timely. Dr. Westphal was thorough in his exam and gave me direction on my next steps in regards to testing.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
L. Feltham – Nov 09, 2019
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Leave a review
How was your experience with Dr. Westphal?Overall Patient Satisfaction
139responses
Likelihood of recommending Dr. Westphal to family and friends is 4.791367 out of 5
About Me
care philosophy
Focusing on compassion, integrity, and quality; patient care is brought to you in a kinder, gentler way. We will weigh treatment options and develop a customized plan, just for you.biography
Thomas R. Westphal, MD is a board certified orthopedic surgeon with over 25 years of experience.Orthopedic Surgery
Hip & Knee Orthopedics
Reconstructive Orthopedic Surgery
Orthopedics
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Johns Hopkins University, Mba, Healthcare Administration
2012Thomas Jefferson University
Residency Hospital, 1987Thos Jefferson University Hospital
Residency Hospital, 1987Portsmouth Naval Regional Medical Center
Internship Hospital, 1982Thomas Jefferson University Sidney Kimmel Medical College
Medical School, 1981Franklin And Marshall College, Lancaster Pa
Undergraduate School, 1975
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Affiliated Hospitals
- Recipient of 42
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
82%Patients said that nurses always listened to them and explained things well7% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Orthopedic Surgeons
Compare Dr. Westphal with our nearby Orthopedic Surgeons at Jefferson Einstein Montgomery Hospital.
Filter by:
Provider Ratings
Make an appointment at Jefferson Einstein Montgomery Hospital today at
(484) 626-0021.