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Dr. Timothy Jochen, MD

Dr. Timothy Jochen, MD

Dermatology*
25+ years of experience

Dr. Timothy Jochen, MD is a dermatologist in Rancho Mirage, CA and has over 25 years of experience in the medical field. Dr. Jochen has extensive experience in Skin Cancer & Excision. He graduated from State University of New York Downstate Health Sciences University College of Medicine in 1995. He is affiliated with medical facilities such as Desert Regional Medical Center and Eisenhower Medical Center. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 4438 reviews 4.7 Star Rating (4438 reviews)

Office Hours

Monday

8 am
to
5 pm

Tuesday

8 am
to
5 pm

Wednesday

8 am
to
5 pm

Thursday

8:45am
to
5 pm

Friday

8 am
to
5 pm

Saturday

8 am
to
5 pm

Sunday

8 am
to
5 pm
Call us 24/7 to securely book an appointment
42600 Mirage Rd
Rancho Mirage, CA 92270

At a Glance

  • Areas of ExpertiseDr. Jochen specializes in the areas of Dermatology & Micrographic Dermatologic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

Experience Check

Search for experience in a specific area

Dr. Jochen's Reviews

Likelihood to recommend Dr. Jochen

4.7
4438 ratings, 19 with a written review
5 star
86%
86%
4 star
8%
8%
3 star
3%
3%
2 star
1%
1%
1 star
2%
2%

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Excellent
He has been my Dermatologist for over eleven years and is excellent in every way.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2024
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Patients are not their concern,rude office manager
November 2022 I had Btox for wrinkles on my forehead. The injector suggested some around my eyes. I don't have crowsfeet but went ahead. I bruised badly, and 2 weeks later I noticed one eye was swollen/puffy underneath. I waited 3+ months for it to wear off but my eye is still swollen. I met with Dr. Jochen who used hyaluronidase. I was told the cost was $250.00 and was charged $350.00. It didn't work, and at a follow up appt. Dr. Jochen ordered a MRI and gave me a referral to see another dermatologist in a different practice. The MRI showed no tumor or cyst, I waited 1 1/2 hours in the patient room, plus Dr. Jochen said it was fat pads and suggested I have surgery. WHAT? I called the office to get my $100 overcharge credited and was told I will get credit towards future service. I stated I will not be back to Contour. The "office manager" told me that I probably won't get it credited, my eye was puffy in pictures in 2021, and was extremely argumentative and rude. $ is their concern.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
M. Conway – Mar 15, 2023
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need surgery after visits w/Dr. Jochen
dr, jochen hit my undereye to remove a vein with a laser. after several tries the vein was not removed and i had a poached=egg undereye that needs surgery to fix.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jan 24, 2023
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Highly Disappointing Experience
New patient, and went for a consultation. It was not a proper or professional consultation. I got an office manager at a desk typing up prices while looking at my face from 6 feet away and making anecdotal aesthetic recommendations without any knowledge of my medical history. As well, I was told the only procedure the Dr. does is the blepharoplasty, and others you are given an NP they choose for you. She also spoke too quickly, and seemed irritated by my questions. I felt I was being rushed out of the office with an exuberant price list. I also felt the bedside manner here is a bit to be desired. Dr. Jochen may be a good doctor, but it looks like I'll never find out. Highly disappointing experience. I will note that the office staff on check in and scheduling were very nice and polite. But it's not at all what I expect for a proper consultation on procedures that could have a profound effect on your life.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jan 07, 2023
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Dr. Jochen performed cosmetic eye surgery on my eyes. It has been three years and my eyes still look great. He removed the excess skin on my eye lids and the fat pads under my eyes. I am sixty- three, but most people think I am fifty. His bed-side manner was fantastic. I chose not to have anesthesia . We had a conversation while he operated. He and his staff made me feel so at ease. If I didn't live in Canada I would be considering another procedure. Maybe when Covid isn't so scary! Thank you Dr. Jochen
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lynn S. – Feb 21, 2022
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Dr Jochen was recommended by a friend for his surgical skill. However, he was late for my medical appointment and brought in a bunch of strangers without asking permission while I sat in a flimsy hospital gown. I hadn't been asked if I would allow myself to be a teaching example and it wasn't comfortable. Jochen did a very cursory melanoma scan and didn't seem to care about the impression he made. I won't be going back.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jan 15, 2022
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made this appointment with Dr Jochen at Contour Dermatology several months in advance for 11:30 am on Oct 7th. I arrived at 11:15 am allowing extra time for any paperwork. The two staff people checking in patients were clearly overwhelmed by the sheer number of people arriving for their appointments. I waited in a line of 6. When I did check in not a word was said about running behind. I was called by a staff member 40 minutes past my appointment time. He took facial photos and then began discussing my options even before meeting either Dr Jochen or his assistant. I was then placed in a room and after another 10 minutes of additional waiting I left. Running behind schedule is inevitable but not telling a new patient what to expect as to wait time is bad office management. I believe the staff here is overworked and overbooked. I made my appointment to see Dr Jochen and when I left almost an hour past my appointment time I got the feeling I was never going to see him that day any way.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Randolph J Baron – Oct 11, 2021
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I am a new patient here. My review is more concerning the staff than Dr. Jochen. I really like him and I have confidence in him...HOWEVER and this is the issue, some of the office staff and assistants there to administer follow up as well as appointments etc.. need improvement. Unfortunately they have made my recent follow-ups, aftercare for surgery etc...not only confusing but very stressful. The attitude isn't good and neither is the education and care needed so that the patient can feel taken care of. I was given major misinformation from more than one of the staff following surgery I had. Also a lack of information. This was very upsetting when I had skin cancer and needed info so I could do my aftercare properly. Since that time I have had an awful experience at the laser center as well as a new spot of skin cancer I need looked at. Unfortunately the staff acts like it is no big deal and they tell me well you can't see him until July!! JULY! Tried to push me off on an NP. NOT okay
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
RG – Apr 13, 2021
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Dr Jochen is a wonderful doc. He has diagnosed and treated several challenging medical conditions successfully. I absolutely love him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nov 21, 2019
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Patient since 2000 Wonderful care and profession service. Love Ms Wo NP
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jane Cook – Jul 19, 2019
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I can’t tell you how impressed I was by the staff and Dr. Jochen. I had a very bad experience with a doctor 18 years ago and he ruined my skin he was suppose to do a laser resurfacing but he claimed it broke and he woke me up and I gave him permission to do a chemical peel where he left indents all over my face and I didn’t want to ever leave my house it was that bad!! From the moment I got to there office I felt so comfortable and safe with him and the staff!! My lips look amazing and I can’t wait for my laser resurfacing tomorrow. I wouldn’t go anywhere else ever. Thank u Dr. Jochen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sheila McCall in Palm springs, CA – May 27, 2019
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I had CO2 Laser 12 days ago with Dr Jochen, he and his staff were very professional and paid attention to every aspect of this procedure. They made me feel very comfortable. I was a little apprehensive about having this done but talking to a couple people I knew that had this procedure said they were so happy with results. They did look great! He made me feel comfortable especially with the topical lidocaine and injections. No pain. I followed my instructions and things went smooth ??Patients ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Linda in La Quinta, CA – Feb 05, 2019
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Doctor Jochen and staff are so pleasent to be around. They really know how to take care of us. So pleased with my treatments. Highly recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 23, 2018
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I recently had treatment at Contour Dermatology, and I felt well taken care of. Everyone was very kind and efficiant. I usually don't like to mention what procedures I've had because it is a big secret LOL. I just feel like I have to say the Resolve totally took me by surprise. I loved it, and already scheudled my next appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Robin in Palm Desert – Nov 18, 2017
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I recently had a skin check with Dr. Jochen. It was a wonderful and easy experience. I was very pleased to find out that my skin was clear of any cancers! He spent a lot of time with me, even though I knew he was having a busy day. He answered all of my question. His staff is also very nice and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mary in Palm Springs, CA – Nov 17, 2017
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Not a good experience. No follow up after surgery. And be prepared to wit and wait and wait. Always at least a 45 minute wait.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Cathedral City, CA – Jul 07, 2017
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I went to Dr Jochen'soffice for consultation , paid $100.00 to speak to the doctor. I never met the Dr Jochen, had an office manger go over all the details I wanted. The office manger gave me the costs and that was it for $100.00 Never saw the doctor, usually a consultation that you pay you get to meet the doctor and discuss what your thinking of doing. Very disappointed.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
19 others found this helpful
Helpful
New Orleans, LA – Apr 08, 2017
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Dr. Jochen exceeded my exceptions! His staff is so friendly and knowledgeable. Wonderful first experience at Contour Dermatology.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Helen Valle in Palm Springs, CA – May 25, 2016
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Showed up for my appointment today and was told they no longer took my insurance, as of two MONTHS ago. Why didn't someone tell me this when I made my appointment? I traveled a long way to make this appointment; so this is unacceptable by any reasonable measure. NOT RECOMMENDED.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
25 others found this helpful
Helpful
RJ in Desert Hot Springs, CA – May 17, 2016
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About Me

care philosophy

Our Vision: To cure our patients of skin disease, and to make people look and feel beautiful. Our Credo: Contour Dermatology and Cosmetic Surgery Center is a place where the genuine care and comfort of our patients is our highest mission. We pledge...read more

biography

Dr. Timothy Jochen founded Contour Dermatology & Cosmetic Surgery Center and the specialized Laser Center at Contour Dermatology in 2001 with the mission of helping people maintain a vibrant appearance and feel great about their skin. He is a diplomate...read more
  • Dermatology

  • Pediatric Dermatology

  • Cosmetic Dermatologic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tulane University Hospital And Clinic

    Residency Hospital, 2000
  • Tulane University Hospital And Clinic

    Fellowship Hospital, 2000
  • Loma Linda University Medical Center

    Internship Hospital, 1996
  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
Micrographic Dermatologic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • American Medical Association, Member

  • American Society for Dermatologic Surgery, Fellow

  • American Board of Dermatology Certified, Diplomate

  • Google Plus, Member

  • California Medical Association, Member

  • International Society of Cosmetic Laser Surgeons, Member

  • American Society for Cosmetic Dermatology and Esthetic Surgery, Member

  • American Society for Laser Medicine and Surgery, Member

  • American Academy of Cosmetic Surgery, Fellow

  • American Academy of Dermatology, Fellow

  • American Society for Mohs Surgery, Fellow

  • International Society of Hair Restoration Surgery, Member

  • English

  • Spanish

Affiliated Hospitals

  • Eisenhower Medical Center

    39000 Bob Hope Dr
    Rancho Mirage, CA 92270
    Recipient of 38
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients would recommend the hospital to friends and family

    10% higher than the national average

    View all patient feedback
  • Los Angeles General Medical Center

    2051 Marengo St
    Los Angeles, CA 90033
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Desert Regional Medical Center

    1150 N Indian Canyon Dr
    Palm Springs, CA 92262
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality