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Dr. Tonya Hall, MD

Dr. Tonya Hall, MD

Gastroenterology*
25+ years of experience

Dr. Tonya Hall, MD is a gastroenterologist in Norwich, CT and has over 25 years of experience in the medical field. Dr. Hall has extensive experience in Pancreatic Disease. She graduated from Penn State University College of Medicine in 1997. She is affiliated with Backus Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 35 reviews 3.5 Star Rating (35 reviews)

Practice

47 Town St Norwich, CT 06360
Telehealth available

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Dr. Hall is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Hall's Reviews

Likelihood to recommend Dr. Hall

3.5
35 ratings, 26 with a written review
5 star
60%
60%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
34%
34%

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Highly recommend Dr Hall.
Dr. Hall was very pleasant and thorough. She related well to me and knew my history. She treated me like a friend.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Jan 22, 2025
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Worst doctor EVER
I want to express my dissatisfaction with the way this situation was handled. Instead of addressing the issue directly, the responsible individual failed to take action and made the disabled person come into the office to tell me the task was incomplete. Dr. Hall blamed the person who made the call without resolving the matter. When I emphasized the urgency of obtaining clearance on time due to my search for a new cardiologist, I was accused of displaying an inappropriate tone and attitude. I questioned the purpose of my presence and asked whether I should cancel the procedure scheduled for 3-28, emphasizing the necessity for the responsible party to fulfill their duties. However, the procedure did not occur as planned because the cardiologist was NEVER contacted. The procedure was rescheduled by another doctor.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Patient X – Sep 23, 2024
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She is the most caring gi provider I've ever seen.
She reviews your records, listens to your concerns, and formulates a personalized plan of care for your condition. She & her team in CT offered a treatment that I couldn't access where I live near Boston in MA. Her office staff is kind and efficient. They check to make sure that preps are proceeding to plan and that you're well post - procedure. I truly hope that she gets all the support that she needs to have a long tenure with her practice. I truly appreciate her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 16, 2024
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She’s a good doctor I feel comfortable with her
Telehealth
She always as for everything about my health even if is not her area she make me feel comfortable always never have a problem or feel uncomfortable with her she’s a very good doctor
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yachira Santiago – Jul 08, 2024
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Disappointed
Video chat was rude. She also NEVER discussed anything during procedure. I didn’t see her at all before or after. She literally ran out the door after my procedure. Desk staff VERY RUDE. Surgical techs never acknowledged me or explained anything. Anesthesia pushed WAY TO FAST-very scary. I will not return nor recommend the entire place
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 17, 2024
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Knowledgeable and professional
I feel comfortable with her and her level of knowledge. Her recommendations include a variety of approaches to treatment.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2024
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I will continue to recommend Dr. Hall.
Dr Hall is pleasant. thorough and caring with her recommendations to keep my digestive system healthy. I enjoy my visits with Dr Hall.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth Isaacs – Feb 10, 2024
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1st appt with Dr Hall
I was very impressed with Dr. Hall. This was my first appointment with her. She was very interested in what I was saying, was not rushing me, was friendly and concerned, reminding me it was time to have my PCP order a new cologuard test for me. She explained everything and followed up with me after one of my tests. I have no reservations about me follow up treatment.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 08, 2024
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Plan of treatment clear.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 31, 2024
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Will not be returning
Telehealth
I had an initial consultation with Dr. Hall over video chat. It felt more like a police interrogation. I’m assuming she was having an off day, but I don’t have any plans on repeating that experience. I’ve asked my primary for a referral to a different doctor. This was a waste of time and money.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jan 17, 2024
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Follow up visit
Dr, Hall is always professional and always ask if have any concerns or questions.She always take time to explain my concerns and I never feel rushed when I have had any office visits with her since her practice here in CT. I have been her patient for many years. Thank you so much Dr. Hall. I appreciate you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Josette Carpenter – Dec 25, 2023
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Recommend
Dr Hall was kind and thorough. Office staff was also kind. I would recommend her as a GI doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 20, 2023
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Dr. Hall was very thorough and informative on what was in my previous colonoscopy. She was timely with the visit and very professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 06, 2023
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Explained all of my issues, very well,
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maureen Bertrand – Sep 29, 2023
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Office visits
Excellent staff and physician
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sue – Sep 26, 2023
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Thorough, timely appointment, not rushed.
Dr Hall was very personable and asked me general life and about me questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Happy patient – Sep 19, 2023
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Colonoscopy
Very kind. Highly trained and easy to understand. Would recommend
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 09, 2022
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Recent visit
I read some poor reviews before going in to my appointment today, and I’m honestly surprised. I found Tonya and her team to be very kind and knowledgeable. Tonya listened to all of my concerns and came up with a plan for me that was cost conscious (which I appreciated!). She told me to message her anytime on the portal if I have any questions or concerns, and even gave me some samples as a “backup” in case I needed to add a bit more to my regimen. I found her to be very personable and felt that she genuinely cared about my health. Ignore the negative reviews, Tonya is great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sarah DeJesus – Nov 05, 2022
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I've been seeing Dr. Hall for over two years now. The one time I realized I was going be late to an appointment, I called and to let them know I was stuck in traffic & Dr. Hall was happy to see me when I arrived. If you want courtesy, you need to give it. In my experience, Dr. Hall has always been caring, taken time to listen to me, she explains my condition as well as test results and medications clearly & makes sure I understand, and never rushes through my appointments. This has been true both for in-person and Tele-health appointments. As a two-year plus patient of Dr. Hall's, I would recommend her to anyone without reservation. She is an incredibly knowledgeable, approachable, and benevolent doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 24, 2021
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She is a very good dr. Explains everything.and answers my question.She is very concerned about my health.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra – Oct 15, 2020
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About Me

biography

Dr. Tonya Hall, MD is a gastroenterologist in Norwich, CT and has over 25 years of experience in the medical field. Dr. Hall has extensive experience in Pancreatic Disease. She graduated from Penn State University College of Medicine in 1997. She...read more
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington Hospital Center

    Internship Hospital
  • Howard University Hospital

    Fellowship Hospital, 2003
  • Penn State University College Of Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Hall is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    United Community & Family Serv47 Town St Norwich, CT 06360
    1
    The William W Backus Hospital326 Washington St Norwich, CT 06360
    2

    Practice

    Office105 Wawecus St Ste A Norwich, CT 06360
    3

    Affiliated Hospitals

    • Backus Hospital

      326 Washington St
      Norwich, CT 06360
      Recipient of 14
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality