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Dr. Tristan Keys, MD

Dr. Tristan Keys, MD

Urology*

Dr. Tristan Keys, MD is a urologist in Asheville, NC. Dr. Keys has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He is affiliated with Mission Hospital. He is accepting new patients.

4.3 Star Rating
Based on 16 reviews 4.3 Star Rating (16 reviews)

Mission Urology - Asheville

1 Hospital Dr Ste 4100 Asheville, NC 28801

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Dr. Keys is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Keys' Reviews

Likelihood to recommend Dr. Keys

4.3
16 ratings, 14 with a written review
5 star
81%
81%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
13%
13%

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Nice to talk to but poor quality
Continuity no longer exists in our healthcare system. Dr. Keyes at first seemed quite competent, and probably is in some situations but not for us. He is very friendly and at times funny. Nothing surrounding our condition was urgent to him which resulted in multiple hospitalizations for various reasons but one consistent reason one was his specialty. In our opinion, he is not attentive to the whole picture and operates on his own terms which we understand to a point but I can assure you, we will never allow him to be a part of our medical life going forward.
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 11, 2024
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He’s a fun person and extremely skilled at surgery and all aspects of urological care.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
John Cobb – Jul 01, 2023
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High marks for Dr. Keys
Courtesy and professionalism of all staff from front desk to nurses to Dr. Keys. Excellent in every way
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2023
Thank you for taking the time to leave your... Read More
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Life changing experience
Had cyberknife for prostate cancer Office lost me and Dr Keyes never saw me after that. He apologizes well on computer visit but there is no trust. Picked wrong doctor and wrong practice for such important diagnosis of prostate cancer. Now I have worst symptoms than before and no support. I feel foolish for placing trust in this practice and especially Dr Keyes.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Sharky – Mar 16, 2023
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Dr Tristan Keys Is an excellent doctor just as nice as can be.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kristy Duncan – Aug 11, 2022
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Inexperienced unprofessional Poor surgeon
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 18, 2022
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Dr. Keys was very comprehensive he knew my complete medical history prior to my first visit and reviewed everything in my chart with me. He found and diagnose the reason I was getting chronic UTIs with blood in the urine. He recommended a supplement that had beneficial results. His staffers is Exceptional; Melanie who did my intake information prior to seeing Dr. Keys was reviewed all my medications and allergies with me. Tyler did my check in asked all the important questions about Covid and other potential illnesses. Rhonda did my discharge summary and went over and reviewed with me what the doctor had to say. Kristen answered the phone and helped me with the staff names and what their responsibility was for the survey. She was as pleasant as could be. I am delighted that Dr. Pekal referred me to Dr. Keys. Dr. Keys has a remarkable medical team that works together seamlessly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne Catherine Gibbons – Apr 15, 2021
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Dr. Keys was kind, courteous, and very knowledgeable. He explained his plan of care and I'll be returning for more testing next week. I'm confident that he'll be able to provide answers to my problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Chad Waycaster – May 07, 2020
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Excellent, cheerful, informative, kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Apr 21, 2020
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A week after surgery for breast cancer I ended up in the ER for kidney stones. Dr. Keys was on call and treated me. I have never met a kinder Dr.. He treats his patients with kindness and respect. Other physicians could learn a lot from him. I have referred several people to him and they feel the same way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Feb 20, 2020
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Having been to a urologist with no relief for numerous UTIs each year, I came across Dr. Tristan Keys, and within a very short period of time, my life changed. No more leakage, no more getting up 4-6 times a night leaving me very tired with no energy, no more staying home for fear of accidents. He ordered a regimen for me that has been very beneficial. How much better I feel with a lot of rest and energy. He will see me in a year for follow up. It’s not about money; it’s about the patient!
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Apr 03, 2019
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Best urologist I have ever had. Very kind and gentle. Five star from me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Stephanie in Morganton, NC – Mar 04, 2019
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I found Dr. Keys to be a great specialist whom I would gladly recommend to anyone who has a kidney problem. He has a wonderful bed-side manner and answered all my questions and concerns in a caring way. I trusted him immediately and I wasn't disappointed in my treatment. Today I am well and back home enjoying the good life. Thank you Dr. Keys!
What went well
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sandra Ahlsen in Little Switzerland, NC – Feb 23, 2018
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Met with Dr Keys this AM. I have been dealing with VA physicians for a few years and must say that Dr. Keys was a real breath of fresh air. He is extremely good at what he does. Very personable and compassionate. Dr Keys has restored my faith in the VA. I would recommend him to everyone I know. Dennis Callahan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Deenis C in Charlotte, NC – Mar 19, 2016
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About Me

biography

Urology offers the best of multiple different aspects of medicine. I have the opportunity to operate and perform a wide variety of procedures in both the OR and the office, ranging from simple to complex. I'm also able to treat a wide range of...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wake Forest School Of Medicine

    Fellowship Hospital
  • Atrium Health Wake Forest Baptist Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Keys is a Healthgrades Choice provider in Urology

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    Locations

    Mission Urology - Asheville

    Mission Urology - Asheville1 Hospital Dr Ste 4100 Asheville, NC 28801
    1