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Dr. Troy Shepherd, DPM

Dr. Troy Shepherd, DPM

Podiatry*

Dr. Troy Shepherd, DPM is a podiatry specialist in Las Cruces, NM. He is affiliated with medical facilities such as Gerald Champion Regional Medical Center and Mountain View Regional Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 35 reviews 4.8 Star Rating (35 reviews)

CHRISTUS Trinity Clinic

2951 N Roadrunner Pkwy Las Cruces, NM 88011

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Dr. Shepherd is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Shepherd's Reviews

Likelihood to recommend Dr. Shepherd

4.8
35 ratings, 32 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
3%
3%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Shepherd
I had a resident take my ingrown toenail off, but Dr. Shepherd was there to make sure it was done correctly. Both doctors were very professional and explained everything to my satisfaction.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 05, 2025
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Great Doctor
Visited for foot surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 17, 2025
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Great Doctor
Dr Shepherd did a fantastic job removing my toenail. I was in a lot of pain with my ingrown toenail and he gave me the options of what could be done, and gave me relief He gave me instructions of how to care for it afterwards. I had a great experience at this office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 17, 2025
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Foot Pain
I had severe foot pain for about a month. X-rays were taken and then I saw Dr Shepherd. He examined my foot and diagnosed the problem in short time. He recommended an action for me to take which worked wonders, almost immediate relief. A follow-up will be in four weeks.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2025
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My visit with Dr Sheppard went really well. Very friendly and professional explaining everything that was going on with my issue. It's hard to feel comfortable when visiting a Dr for me when it's the first encounter because I never know what I'm going to get. I don't know if they're going to be rude and dismissive or friendly and caring. But this visit was easy going and comfortable due to the feeling of genuine care given while I was there. I was talked with and not talked at about everything and it made my visit all the better. Really knowledgeable, professional, friendly and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 13, 2024
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Professional, yet personable.
Doctor told me what I needed to do. Informative and knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Oct 26, 2024
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He is foremost friendly , sincere, informative, knowledgeable, answers all questions, respectful, thougful,yard caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. A. – Oct 17, 2024
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Excellent doctor
Dr. Shepherd listens to my concerns and responds to all of my questions.
What went well
No results
What could be improved
No results
Helpful
Maria Y. Salas – Oct 01, 2024
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Great Visit
Called for an appointment for my husband who was having heel pain. Had an appointment the same week as I called. Dr. Sheppard took the time to explain everything involved in causing the pain and exactly what to do. Got the correct foot splint and foot cuff right at the office. Everyone was helpful and friendly. My husband is following the instructions and right off finding relief. Thanks everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 28, 2024
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Amazing Experiance
The team at New Mexico Bone and Joint provided excellent care throughout both my surgeries and recovery. All of the staff were friendly and helpful. Thank you for everything!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 18, 2024
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Fr Shepard visi
Friendly staff. Dr answered my questions thoroughly and in understandable way.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave – Jun 14, 2024
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Excellent and very knowledgeable and l would recom
Respect and
What went well
No results
What could be improved
No results
Helpful
May 23, 2024
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Great podiatrist
The entire staff is friendly and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2024
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Very happy
Dr. Shepherd listened very carefully to my foot history and current problems. I've seen several podiatrists over the years and he's the first to actually listen and offer a course of treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Iris Gallagher – Apr 04, 2024
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Dr. Shepherd is an amazing dr with a very personal manner. He and his staff are very comforting and friendly. I walked in his clinic limping and after surgery am walking normal. So very thankful for feeling great again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Renee Madigan – Feb 20, 2024
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Knowledgeable, professional and personable
Although he had bad news about my x-rays, he did it in a way so as not to frighten me. Will have surgery the 26th
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2024
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I appreciate his knowledge and professionalism.
Kindness without being patronizing.
What went well
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Dec 07, 2023
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Dr. Shepherd review
Very professional and knowledgeable . Uses layman's language for all to understand and easy to explain my questions and treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2023
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Proficient, Punctual, Pleasant!
Thank you to you and your staff for your excellent care!
What went well
No results
What could be improved
No results
Helpful
Kelly – Oct 24, 2023
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Very professional and oersonable.
What went well
  • I felt respected
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2023
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Leave a review

How was your experience with Dr. Shepherd?

About Me

biography

Troy Shepherd, DPM is a podiatrist that specializes in surgery and treatment for conditions of the foot, ankle, and lower leg at CHRISTUS Trinity Clinic in Las Cruces, NM.
  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Dr. Shepherd is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Locations

    CHRISTUS Trinity Clinic

    CHRISTUS Trinity Clinic2951 N Roadrunner Pkwy Las Cruces, NM 88011
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • Three Crosses Regional Hospital

      2560 Samaritan Dr
      Las Cruces, NM 88001

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      82%
      Patients said their room and bathroom were always kept clean

      5% higher than the national average

      View all patient feedback
    • Mountain View Regional Medical Center

      4311 E Lohman Ave
      Las Cruces, NM 88011

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    • Gerald Champion Regional Medical Center

      2669 Scenic Dr
      Alamogordo, NM 88310
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality