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Dr. Tsu Lai, MD

Dr. Tsu Lai, MD

Cardiology*
45+ years of experience

Dr. Tsu Lai, MD is a cardiologist in Apple Valley, CA and has over 45 years of experience in the medical field. He graduated from College Of Medicine / National Taiwan University in 1977. He is affiliated with medical facilities Victor Valley Global Medical Center and Saint Mary Medical Center. He is not accepting new patients.

4.6 Star Rating
Based on 29 reviews 4.6 Star Rating (29 reviews)

Practice

18523 Corwin Rd Ste B Apple Valley, CA 92307
Telehealth available

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Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

4.6
29 ratings, 20 with a written review
5 star
86%
86%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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My father was seeing Dr. Lai for several years after a major quadruple bypass was performed in 2006. The Dr. who he had been seeing was just too busy and we knew of Dr. Lai through my sister-in-law so changed. My father is now in his late 90's and we changed a few years ago to someone who was closer in Barstow. We do love our new Dr., but Dr. Lai was very kind and patient with my dad. If it had been easier for him to see him we would not have changed. Dr. Lai is a very good Dr. and wise in his field, in addition to being a kind and caring human being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Beth Torrez – Oct 02, 2020
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Doctor Lai is one of the most competent physicians of the many I have seen in my 80 years. Combine that with an interested and friendly manner, you have the doctor you need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Hall – Nov 16, 2019
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Excellent physician, I have been seeing him for more than 30 years, I trust him with my life, being in the medical field myself I know that his abilities far exceed any others in the surrounding areas, I noticed one bad review which appears to be based solely upon the individuals inconvenience and not on Dr. Lai's medical expertise,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ken in Phelan, CA – Dec 12, 2018
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Dr. Lai is an excellent cardiologist that will give you first class care. He has taken care of my wife and I for more than 8 years. We both have had mitral valve replacements and he has always recommended the best doctor/hospital to go to get the best results. I do not believe there is a better cardiologist in the High Desert.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dan & Nancy Haynes in Hesperia, CA – Dec 12, 2018
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I have been going to Dr. Lai for several years. He is very kind, smart and gentle. He is not a young doctor that rushes you through everything. He takes his time with everyone (so be prepared to wait sometimes). The wait to see him is always worth it. He completely listens to you, and he himself documents everything - that is very rare today in 2018. My only complaint is that I can only see him for cardio - I would have him as my PCP if I could.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Loretta in Wrightwood, CA – Oct 30, 2018
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Truly an exceptional doctor, Dr. Lai takes time to know his patients and follow up with their care. My wife and I have been patients for over 30 years and he is always comprehensive and thorough with every visit. Last year I was hospitalized for a condition outside of Dr. Lai's area of expertise yet he checked on my progress daily, visiting at my bedside. I can't say that about any other physicians involved with my care during my illness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mike G in Apple Valley, CA – Oct 12, 2018
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Dr Lai is an excellent doctor. He has helped me a lot. He takes plenty of time and does not rush you. He truly cares about his patients. His staff is excellent too. Always pleasant
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Barry Young in Hesperia, CA – Sep 07, 2018
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This is a bad Dr. I am or was a patient. I called to get my results, told I had to set an appointment. I set an appointment, I live an hour away , I requested for him to give them to me over the phone at the time of the appointment. I was told no. He likes face to face, Lets do Skype i was told he doesn't do that. They refuse to give me my results unless I travel the one hour each way. I had to request my records. Hope/Pray my reg Dr. can interpret them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
David Gibbs in Hinkley, Ca. – Mar 22, 2018
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Dr. Lai has been my cardiologist for a number of years now and after all these years he still takes the time to talk to me at length whenever I come to see him. He is very thorough in his testing and will explain everything so you know what is going on. He also has a good sense of humor and never seems to ever run out of energy. I am so grateful that he has helped me stay healthy. You do have a bit of a wait to see him but it's all worth it as he takes time with everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
R.Anway in Phelan, CA – Oct 30, 2017
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Dr Lai is a wonderful caring doctor. His office is full of people waiting to see him and I for one will wait for him because I am confident of his knowledge. He is always ready and willing to listen no matter how long it takes. I highly recommend him for any issues pertaining to his profession.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apple Valley, CA – Oct 21, 2017
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Dr. Lai is fantastic. My Dad has been seeing him for several years. I really love that he has called my Dad at home after hours to follow up on labs and results more than once. I wish all Doctors were like Dr. Lai!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Chino, CA – Aug 07, 2017
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Have been very satified with care by Dr.Lai. He is very thorough , and he listens to you-looks at the whole picture--sometimes you have a long wait in the office because he gives you the time you need His office staff is outstanding
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Nancy Kinyon in Victorville, CA – May 12, 2017
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We are so very grateful to Dr. Lai for taking such good care of my husband. Dr. Lai explains very thoroughly the tests and procedures prior to and after surgery. He takes time with each patient and calls home to check on his patients. What doctor does this in these days. He is the best doctor and we highly recommend him. We (the whole family) truly believe my husband would not be with us today had Dr. Lai not been on call when my husband had his heart attack. Dr. Lai and his staff are great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Mrs Teresa Collaso in Apple Valley, CA – Jan 13, 2017
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I have confidence and trust in Dr. Lai for my medical care. He explains all tests so I can understand what is going on with my heart. Yes I would recommend Dr. Lai to other patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Rosemarie Slater in Apple Valley, CA – Jan 04, 2017
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Couldn't ask for a better Doctor and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kim Krumsiek in Victorville – Dec 22, 2016
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Dr. Lai takes the time to listen to your problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ken in Apple Valley, CA – Dec 09, 2016
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I had very good experience having seen dr lai
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Ronald H. Coon in Victorville, CA – Dec 09, 2016
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Dr Lai is extremely patient with his contacts and provides sound medical advice. His consultations are always thorough and put the contact at ease. He does not hesitate to recommend additional tests and/or referrals to other specialists.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
john forncrook in Apple Valley, CA – Dec 09, 2016
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I have been going to Dr Lai since 2009. He is a compassionate, well informed doctor who takes the time to listen without judgement.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apple Valley, CA – Dec 02, 2016
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Dr. Lai has been my doctor for 17 years. He is the kindest doctor I have ever had. He is so committed to his patients. He is a very dedicated doctor, who puts in very long hours and days to make sure he spends the time needed with each of his patients. You might wait in his waiting room for a long time, but he is worth the wait. If you are looking for a doctor that cares about your well being and is really concerned, this is your doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
THartley in Phelan, CA – Feb 25, 2016
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About Me

biography

Dr. Tsu Lai, MD is a cardiologist in Apple Valley, CA and has over 45 years of experience in the medical field. He graduated from College Of Medicine / National Taiwan University in 1977. He is affiliated with medical facilities Victor Valley Global...read more
  • Cardiology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Deborah Heart-lung Center

    Fellowship Hospital
  • Mercy Fitzgerald Hospital

    Internship Hospital
  • College Of Medicine / National Taiwan University

    Medical School, 1977
American Board of Medical Specialties®
American Board of Medical Specialties
Cardiology
American Board of Internal Medicine®
Cardiovascular Disease
Internal Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

  • Minnan

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Locations

Practice

Tsu Lai M.D. Inc.18523 Corwin Rd Ste B Apple Valley, CA 92307
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